1,427 reviews
From
$300Taito-ku Ueno 6-8-20, Tokyo, 110-0005, Japan
1,427 reviews
1/22
Adults only
Free wifi
Sauna
24-hour front desk
Non-smoking rooms
Elevator
Welcome to Gran Custama Ueno, your cozy adults-only retreat in the heart of vibrant Tokyo! Located in Taito-ku, just 4.8mi from the city center, this gem is perfect for travelers looking to unwind while exploring the bustling culture of Japan's capital. With prices starting as low as $50 a night, you can enjoy all the comforts of home without breaking the bank.
Once you step inside, you’ll feel the charm that has earned this hotel an impressive 1-star rating, bolstered by 1,426 reviews from happy guests. With free Wi-Fi and access to a sauna, you can indulge in some well-deserved relaxation after a day of sightseeing. Plus, sleep easy in non-smoking rooms designed with your comfort in mind. The friendly 24-hour front desk is always ready to assist, whether you need directions or dining recommendations.
Nestled in a convenient location, the Gran Custama Ueno allows you to immerse yourself in Tokyo’s energy while providing a peaceful sanctuary to retreat to. Enjoy the ease of an elevator for your convenience, and don’t forget to explore the local neighborhoods bursting with unique shops and delicious food! Your adventure awaits, and this delightful hotel is the perfect home base for your Tokyo travels.
At Gran Custama Ueno, the experience goes beyond just a place to sleep. Imagine whiling away the evening in the warm glow of your cozy room, perhaps sharing laughs with a friend or simply enjoying the serene atmosphere that surrounds you. Each of the stylishly designed rooms is a perfect blend of comfort and functionality, letting you recharge for another day of exciting adventure in Tokyo. Whether you’re an early riser eager to explore or a night owl ready to dive into the city’s vibrant nightlife, this hotel offers the perfect environment to suit your travel pace.
Adding to the delightful experience is the hotel's prime location. Step outside and find yourself surrounded by the rich tapestry of Tokyo’s culture, where every corner turns into an opportunity for discovery. A leisurely stroll can lead you to the iconic Ueno Park, bursting with beautiful cherry blossoms in spring, or perhaps you'll stumble upon a local market filled with intriguing souvenirs and mouthwatering delicacies. With easy access to public transport, iconic attractions like the historic Senso-ji Temple and the bustling Ameyoko shopping street are just a train ride away—making your adventure seamless and fun!
But don’t forget to indulge in the little moments during your stay. Picture yourself enjoying morning coffee in the peaceful atmosphere of the hotel before heading out to tackle the day. In the evenings, the sauna beckons for relaxation after a busy day of exploring the city's hidden treasures. With the friendly staff always ready with tips and suggestions, you can dive headfirst into Tokyo’s enchanting culture, knowing that your perfect nocturnal haven at Gran Custama Ueno awaits your return. So pack your bags, grab your camera, and get ready to create lasting memories in one of the world's most exciting cities!
Closest airports
Tokyo International Airport
10.9miNarita International Airport
34.6miHyakuri Ab
48.5miAdults only
Free wifi
Sauna
24-hour front desk
Non-smoking rooms
Elevator
Dormitory, Male Only
More details
Dormitory, Female Only
More details
8
1,427 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Cai
10
September 2023
The longue space is nice for a rest and have some working area for u with the plug The thing I like the most are they provide free 24hrs curry rice, and have udon, fried rice during dinner time too! It's very suitable for budget traveler like me. The staff will cleanup bedsheet and pillow every morning too, toilet, makeup room are clean and tidy. There are one big locker(for your own luggage) and small locker (for small stuff that will be frequent use) Like there very much.
Althea
9.1
September 2023
The reception is very helpful and polite, even though they couldn't speak english and I couldn't speak Japanese, but with the help of google Translate, we were able to understand each other. I also enjoyed the bath downstairs and the toiletries that are free to use.
They kept my luggage on the staff area, where I couldn't take it at will, I had to ask the staff to take it for me and there's no room for me to open my luggage.
Geok
8.2
March 2023
1. Excellent location if you're flying from Narita airport as the keisei-ueno station for the skyliner train to Narita airport is very near. It is also near okachimachi and also Ueno Jr station. 2. The capsule is cheap if you book early. 3. Free rice with curry on second floor 4. Free comics for reading on the premise 5. Complimentary use of the bath 6. amenities such as pyjamas, towels, shower gel, shampoo are provided with no extra charge 7. Luggage storage before and after checkout 8. Linked to 7-11 9. Shower, locker and toilet are available on women's only floor.
1. Crowded. Understandably due to it's strategic location therefore it's favourite amongst the locals and tourist 2. Only two shower on women's only floor... However I almost always never need to wait to use the shower 3. Capsule's length is quite short. It was fine for me as I am fairly short but people taller than 5"1 may want to reconsider 4. The locker is of average size, but the locker room is not very big, therefore it could be crowded if you have more than three people packing their luggage at the same time. 5. It would be good to have Rules like leave your key with the receptionist when you go out printed in English as most of the foreign travelers may not be aware of this, me included.
Kevin
9.1
April 2024
I always avoided staying here because of having to check out early everyday, but I’m glad I stayed here because this will be one of my favorite places to stay while in Tokyo. The all-day free curry rice was a cool amenity. It’s good and hot curry too and you could technically have all of your meals here if you don’t mind curry everyday. The 7-11 connected to the building was also cool and you could get a drink or a 200 yen piece of chiki to plop onto your curry. There’s also some nice chairs you can just relax in. There are two private stall showers on the same floor as your bed if you don’t feel comfortable taking public showers in the spa. There are also washers and dryers available on the same floor. Beds were good enough. There’s a TV and mirror inside with power outlet. Aesthetically, the place looks a little outdated, like 90s, but it’s not a big deal. Located right in Ameya Market, so there’s plenty of activity.
Staff didn’t speak much English.
アダム
8.2
April 2024
Third time in this hotel, but first time after the rename into Gran Custama. Some things did not change: the hot spring was great (with a sauna!), and the capsules were quiet. Locker size was perfect, and there is a baggage room to store large suitcases in the lobby. The 2nd floor is a great place: you can relax, get a free drink, and eat free curry with rice 24/7.
The bathrooms and hot spring changing room were messy and dirty. Upper capsules can be difficult to climb in, and capsules are a bit cramped with little space available for personal items.
Lucia
8.2
December 2023
I stayed in a capsule room with a twin bed (lower bunk). The hotel was clean, convenient, and had great value (they provide a lot for a very low price per night). There is free curry rice, and there is a floor with free manga that you can borrow (I didn't use this). The shower rooms and WCs were conveniently close to the bed areas. The powder room came with free toothbrushes, combs, etc. which was a nice plus. The locker in the locker room could fit small luggage or a backpack.
There is a built-in TV in the capsule room, and I kept hitting my head on it when I entered (and I'm very short, so this may be tough for most people). It was probably one of the smallest capsule bed rooms I've stayed in (mostly because of that TV and maybe a lower ceiling).
Saiaana
10
February 2023
24/7 curry rice was delicious! Manga, public bath, relax room - it all was included in my capsule booking. As a solo traveler in Tokyo (I stayed for 3 nights) I am completely satisfied with this stay. It's quite close to Akihabara (you can get there by walk) and Ueno Park is also a beautiful destination (I was able to see kanzakura there - the type of sakura that blooms the earliest). Staff is exceptional, I couldn't be grateful enough. It's well equipped with toiletries. Towels and a room wear are provided. All clean and nice, so 10/10 recommended. I wish I could stay longer and read all the manga, but I was in rush to explore Tokyo haha otherwise I wouldn't get out of the hotel at all.
it's all perfect
Justin
8.2
February 2024
Great location, easy to get to from Narita airport on express train and a short walk. Free rice curry all night, public bath and sauna is great for relaxing at end of day. The capsules were comfortable enough.
May have been a communication issue but was told I couldn't store luggage once I'm checked out (only needed 2-3 hrs), be aware this might be the case if you are booking and would like this as an added service (which I've not found an issue at other accommodations).
Dain
10
August 2023
Very clean, quiet. Also free drink per one night. I was traveling alone, and it was safe and nice since this place is near Ueno station. Lounge was very good, you are free to read books there. Also you can use public bath, and they provide free toothbrush, razor, towel, bath cloth.
you cannot leave your luggage after check ou, but there is a coin locker right in front of the hotel so you can leave your luggage there. (or at the Ueno Station)
Tan
8.2
December 2024
The strategic location for transportation, foods, drinking n shopping. Helpful staff, large luggage to store only at reception floor, it might be troublesome as you need to ask for it everytime to keep your shopping items etc A normal size locker given, public bath is good, enjoy so much after the tiring day
Attractions
Yanaka
1.1miTokyo Dome City
1.2miTokyo Daijingu Shrine
1.6miRikugien Garden
2.2miAkasaka Palace (State Guest House)
3.2miMeiji Jingu Stadium
4miRobot Restaurant
4.1miNezu Museum (Nezu Bijutsukan)
4.6miOmotesando
4.7miYoyogi Park (Yoyogi Koen)
5.1miHappo-en Garden
5.6miInokashira Park
11miSanrio Puroland
20.2miKawagoe Ichibangai Shopping Street
21.4miKawagoe Hikawa Shrine (Kawagoe Hikawa Jinja)
22miAttractions
Yanaka
1.1miTokyo Dome City
1.2miTokyo Daijingu Shrine
1.6miRikugien Garden
2.2miAkasaka Palace (State Guest House)
3.2miMeiji Jingu Stadium
4miRobot Restaurant
4.1miNezu Museum (Nezu Bijutsukan)
4.6miOmotesando
4.7miYoyogi Park (Yoyogi Koen)
5.1miHappo-en Garden
5.6miInokashira Park
11miSanrio Puroland
20.2miKawagoe Ichibangai Shopping Street
21.4miKawagoe Hikawa Shrine (Kawagoe Hikawa Jinja)
22miAirports
Tokyo International Airport
10.9miNarita International Airport
34.6miHyakuri Ab
48.5miAdults only
Free wifi
Sauna
24-hour front desk
Non-smoking rooms
Elevator
Activities
Live sports events (broadcast)
Bathroom
Shared toilet
Cleaning Services
Daily housekeeping
Laundry
Suit press
Common Areas
Shared lounge/TV area
Food & Drink
Vending machine (drinks)
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Lockers
General
Adults only
Designated smoking area
Elevator
Heating
Non-smoking rooms
Internet
Free wifi
Physical distancing
Cashless payment available
Room Amenities
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Smoke alarms
Spa
Public Bath
Sauna
Spa lounge/Relaxation area
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Parking may not be available
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
American Express,
JCB,
Diners Club,
Visa,
NICOS,
UC,
Cash only
This property accepts cash.
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