50 reviews
From
$300Carretera Chetumal-Puerto Juárez Km. 256-104, Riviera Maya, 77710, QR, Mexico
50 reviews
1/109
Water park
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Welcome to the Grand Palladium White Sand Resort & Spa, a 5-star fiesta nestled in the vibrant heart of Akumal, Quintana Roo, Mexico! For only $220 a night, indulge in the sun-soaked luxury of this all-inclusive paradise, located just 3.6mi from the city center. Picture yourself lounging by beautiful beachside lounges, while the scent of delicious cuisine wafts through the air. With its stunning beachfront and lush garden views, this resort is the perfect escape for families, couples, or solo adventurers looking for a little slice of heaven.
Dive right into fun with complimentary access to our thrilling water park and challenging mini golf, or unleash your competitive side on our free tennis courts. Enjoy invigorating snorkeling adventures right off the coast or soak in the luxury of our spa and wellness packages (available at an extra charge), where relaxation knows no bounds. Little travelers will delight in our kids’ club and free kids’ meals, ensuring there’s something for everyone! And don't forget to unwind in our outdoor swimming pool with a waterslide—it's a dream come true for adults and kids alike.
With a plethora of amenities designed to elevate your stay, including free Wi-Fi (available in select areas), room service, and a business center for those who can't fully unplug, your comfort is our priority. Reviews from 50 delighted guests rave about the vibrant atmosphere and exceptional service. Whether you’re basking in the sun on our beach, rejuvenating in the sauna, or enjoying live music performances, the Grand Palladium White Sand Resort & Spa is where your unforgettable vacation begins!
At the Grand Palladium White Sand Resort & Spa, there's no reason to ever feel hungry, thanks to our impressive line-up of family-friendly restaurants, each serving delectable dishes from around the world. Taste the rich flavors of Argentina at El Dorado, savor authentic Mexican at La Adelita, or travel to the East with tantalizing Japanese at Sumptuori. Not in the mood for all that choice? Dive into Mediterranean classics at Portofino, indulge in captivating Spanish cuisine at La Lola, or feast on mouthwatering American comfort food at Ribs & More. Want to try something a little different? Bahia & Brasa offers a Brazilian experience while Poseidón serves up hearty Mexican favorites, and Chang Thai brings the boldness of Asian flavors right to your plate. With so many dining options available, every meal transforms into an exciting culinary adventure.
When the sun sets, the fun truly comes alive! We keep the spirit vibrant with live music performances that will get you dancing under the stars. Whether you're soaking in the sounds of local musicians or joining in the fun at one of our themed nights, there's always something entertaining happening at the resort. And if you're in the mood for a more laid-back evening, gather around for leisurely stargazing by the beach, cocktail in hand, while enjoying the soothing sounds of the waves lapping at the shore.
After enjoying everything we have to offer, you’ll want to savor every moment, so take a well-deserved break and leave your worries behind. The adult-only pool with its shallow end promises a tranquil escape—perfect for soaking up the sun or enjoying a refreshing dip in peace. With the delightful blend of relaxation and excitement that the Grand Palladium White Sand Resort & Spa provides, you'll create cherished memories that last a lifetime. Don't miss out on this remarkable escape in lively Akumal—pack your bags and get ready to experience paradise like never before!
Closest airports
Cozumel International Airport
23.7miCancún International Airport
48.9miWater park
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Room service
Fitness center
Water sports facilities on site
Waterslide
Spa tub
Beach
Air conditioning
Hot tub
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Mini golf
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Playground
Kids' meals
Garden
View
Bathtub
Free toiletries
Balcony
Show 6 photos
Suite, Garden View, Single Use
1 Sofa Bed
1 King Size Bed
730 sqft
Hot tub
Spa tub
Garden view
Private Bathroom
+
More details
All Suites have a king sized bed and a lounge with sofa bed for more comfort. The lounge and bedroom are separate, which allows you to create two totally different atmospheres and facilitate comfort during your stay.
Show 8 photos
Romance Bungalow, Lake View, Single Use
1 King Size Bed
625 sqft
Lake view
Hot tub
Spa tub
Private Bathroom
More details
The White Sand Mayan Suites also have a small jetty where you will have a canoe available to travel around the lake surrounding the facilities. Undoubtedly the best accommodation for enjoying yourself Palladium style surrounded by nature.
Show 6 photos
Suite, Garden View
1 King Size Bed
1 Sofa Bed
Balcony
Free wifi
Minibar
Flat-screen TV
x8
+
x5
More details
All Suites have a king sized bed and a lounge with sofa bed for more comfort. The lounge and bedroom are separate, which allows you to create two totally different atmospheres and facilitate comfort during your stay.
Show 4 photos
Junior Suite, Garden View, Single Use
1 King Size Bed
2 Double Beds
570 sqft
Hot tub
Spa tub
Garden view
Private Bathroom
+
More details
Junior Suites have an area of 53m2, spacious, centrally located rooms. All come with a king sized bed or 2 double beds as well as a sofa bed. The Junior Suites are divided into two types, with an open bath with jacuzzi in the middle of the bedroom, ideal for couples or newly-weds, and rooms with an enclosed bath recommended for families. Surrounded by the beautiful gardens, mangrove forests and lake, these suites will make you feel in touch with nature.
Show 8 photos
Romance Bungalow, Double/King, Lake View
1 Double Bed
1 King Size Bed
745 sqft
x8
+
x5
More details
ROMANCE BUNGALOW BY THE LAKE is 743 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width.
Double, King/Double
1 King Size Bed
1 Double Bed
570 sqft
x5
+
x3
More details
GV is 570 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width.
Show 8 photos
Romance Bungalow, Lake View
Balcony
Free wifi
Minibar
Flat-screen TV
More details
The White Sand Mayan Suites also have a small jetty where you will have a canoe available to travel around the lake surrounding the facilities. Undoubtedly the best accommodation for enjoying yourself Palladium style surrounded by nature.
Show 6 photos
Junior Suite, Beachside
1 King Size Bed
2 Double Beds
Balcony
+
More details
Show 6 photos
Junior Suite, Single Use, Beachside
1 King Size Bed
2 Twin Beds
570 sqft
Hot tub
Spa tub
Private Bathroom
Balcony
x3
+
More details
Show 6 photos
Suite, Beachside
1 King Size Bed
Balcony
+
More details
Show 6 photos
Suite, Single Use, Beachside
1 King Size Bed
1 Sofa Bed
730 sqft
Hot tub
Spa tub
Private Bathroom
Balcony
x3
+
More details
Show 3 photos
Junior Suite, Garden View
1 King Size Bed
2 Double Beds
1 Sofa Bed
x5
+
x3
More details
Junior Suite Garden View
7.2
50 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Breakfast
Featured reviews:
Marissa
9.1
December 2024
Food was great, location out of this world, but the staff at Palladium were beyond exceptional. They went above any expectation to make sure our stay was perfect and memorable. VIP service the whole time foe a reasonable price.
I wish it would have stated construction work was being done on the hotel and pools. We were not able to use a portion of the resort due to it. Bonus for them though, we want to come back to see it when its finshed.
Arturo
8.2
May 2023
Staff was very polite. Conciergerie is available until late if needed. Swimming pools were really good. Beach with seaweed cleaned regularly. Beach is private and away from vendors. Spa was really good. Gym facility was well equipped, clean and staff very polite. Hotel is enormous so many restaurants and places to visit during your stay. There are shuttles available for transportation to other hotel facilities.
Hotel app doesn't work well so all special dinners needed to be booked through conciergerie. Food quality wasn't good at all in most of the restaurants except in the Japanese Sumptuori restaurant which had teppanyaki culinary show. Seaweed is cleaned only on a portion of the beach located at the Colonial hotel.
Charlotte
9.1
December 2022
huge rooms, very comfortable bed, lovely shower and jacuzzi bath
a bit dated, flannels had some stains on them
Eiji
9.1
November 2021
The hotel lives with wild animal and nature.
Thailand and Japanese restaurants are closed during 3days.
Joseph
10
November 2023
everything was amazing
beach could be raked weeds on sand part
Bea
10
May 2021
Staff, food, safety. The resort was unbelievable beauty...
Excellent kindness, Top professional staff...
Mandy
7.3
December 2024
All staff members were very friendly, the other pools were great, the rooms were clean and spacious, the bathrooms in the room was amazing, the beaches clean, the drinks good, the property itself was amazing! The TRS side did have better food and liquor.
The big pool was under construction which we did not know about and that was a big reason we were staying there. The food wasn’t the best at the buffets and some of the restaurants. It wasn’t terrible but it wasn’t amazing either.
Russell
7.3
January 2022
The property is very impressive, with lots of options of things to do and places to go. The staff was extremely pleasant and helpful, even when I had to complain about my room.
My first room was horrible. The mold and mildew smell was just too much. I also found after a couple of nights that might back slider door didn't even shut. I was finally moved into a better room, but all the rooms seem a bit dated. This is very much a personal preference, but the property was a little bit too big. It's very impressive, but it made getting to and from things an actual task that took considerable time. I stayed don't the White Sands side which seemed basically dead, so I was frequently going to the Colonial side. I was only able to experience a small percentage of restaurants, but I would say that the food was good, but not great. Perhaps right where it should be for the price range. I had spent the prior week at a higher-end resort and the delta was pretty noticeable.
Alexandra
7.3
February 2024
Beautiful pools, beach, and lagoon. Lobby bar was fantastic. Cabaret was well worth the money.
The intense pressure to do the 1 hour lunch where they try to sell you everything. Way too pushy. Food was average. Didn’t come clean our room some days. Loooots of walking. Place is huge
Iván
7.3
September 2023
The property is good.
Some staff are not helpful.
Attractions
Xotik-Ha EcoPark
3.7miKantun Chi Ecopark
4.1miCenote Dos Ojos
10.5miCenotes Sac Actun
11.7miCasa Cenote
13.9miRio Secreto Nature Reserve
14.1miTankah Park
17.4miThe Mayan Cacao Company
17.9miPlaya Palancar
18miFundadores Park (El Zócalo)
19mi3D Museum of Wonders
19.8miDiscover Mexico Park Cozumel
20.5miEl Mirador Lookout
25.9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
26.2miSan Gervasio Mayan Ruins
29miAttractions
Xotik-Ha EcoPark
3.7miKantun Chi Ecopark
4.1miCenote Dos Ojos
10.5miCenotes Sac Actun
11.7miCasa Cenote
13.9miRio Secreto Nature Reserve
14.1miTankah Park
17.4miThe Mayan Cacao Company
17.9miPlaya Palancar
18miFundadores Park (El Zócalo)
19mi3D Museum of Wonders
19.8miDiscover Mexico Park Cozumel
20.5miEl Mirador Lookout
25.9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
26.2miSan Gervasio Mayan Ruins
29miAirports
Cozumel International Airport
23.7miCancún International Airport
48.9miEl Dorado
Cuisines
Ambiances
La Adelita
Cuisines
Ambiances
Sumptuori
Cuisines
Ambiances
Portofino
Cuisines
Ambiances
La Lola
Cuisines
Ambiances
Ribs & More
Cuisines
Ambiances
Bahia & Brasa
Cuisines
Ambiances
Poseidón
Cuisines
Ambiances
Chang Thai
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Water park
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Room service
Fitness center
Water sports facilities on site
Waterslide
Spa tub
Beach
Air conditioning
Hot tub
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Mini golf
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Playground
Kids' meals
Garden
View
Bathtub
Free toiletries
Balcony
Activities
Aerobics
Archery
Beach
Bingo
Canoeing
Darts
Diving
Game room
Karaoke
Live music/Performance
Mini golf
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Themed dinners
Water park
Water sports facilities on site
Windsurfing
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Coffee house on site
Fruit
Grocery deliveries
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Chapel/Shrine
Designated smoking area
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Mosquito net
Non-smoking rooms
Room service
Internet
Wifi
Kitchen
Coffee machine
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Radio
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Drying rack for clothing
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Facial treatments
Fitness
Fitness center
Foot bath
Hot tub
Kids' pool
Massage
Massage chair
Outdoor swimming pool
Public Bath
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Turkish/Steam Bath
Waterslide
Transportation
Car rental
View
Garden view
Lake view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
Wired internet is available in the business center and charges apply.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Diners Club,
American Express,
Mastercard,
Visa
This property does not accept cash.
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