This is our favourite hotel in Europe. Every year we travel from West Wales to Italy by train for our holidays - and we always stop in Turin on route. The Sitea is exceptional in every respect!

Location close to major sites, breakfast fabulous, staff friendly and rooms very comfortable.

The hotel was cold sometimes especially the bedrooms even with the air con off. Also I requested twin beds ahead of the visit as was with my dad. The hotel had agreed this and then forgot and tried to fob us off with a double for the first night until they could change the beds. In the end they offered us a second room which they should have done immediately as the one opposite our room was vacant. It was only offered for one night and they changed the beds to singles in the morning. It would have been nice if they had let us keep the two rooms to save me packing and moving again.

The concierge staff was exceptional, ready with recommendations and advice. Loved the old world look of the hotel and the American Bar in the lobby. The location is central with easy access to the sights and good restaurants. The room was a good size for a city hotel.

The room we were in needs a new mattress - there was a peak in the middle with valleys on either side. The AC controls didn't work and it was quite warm in the room and the street was too noisy to open the windows. The hairdryers need to be replaced with stronger newer units. The tubs are quite narrow and difficult to stand in to take a shower.

The hotel is an old building located in the middle of the historical district. As an old hotel that has been exceptionally well maintained and renovated, it has a lot of charm and personality, way more than some of the more modern, sleeker luxury chain hotels. I often stayed in the common areas to relax and read, which I rarely do in other hotels. The hallways and rooms are well decorated with nice furniture and old paintings and lithograph prints. Lovely patio/garden area. Exceptional breakfast buffet and attentive staff.

Nothing

- Spacious room (stayed in a Suite). - Parking in hotel upon reservation and availability (at a supplement which is fair). Otherwise there is a public parking in the vicinity: check with the hotel. - Great location (within short walking distance to main attractions: Egyptian Museum / Real Museums / Palazzo Madama / Palazzo Carignano / Various Squares / Via Roma and so on.. - Located on a quiet street "ZTL" (Zona a Traffico Limitato) = mainly pedestrian street where only very few authorised cars can access. - Good in-house restaurants (one of which is a Michelin Star). - Even though we have not tried it, in-room breakfast is served till noon (10.30 if at the restaurant). - Extremely kind, helpful & efficient staff. - Would return when back in Torino.

The room, staff and location were excellent. Unfortunately, both dining options were fully-booked, however, breakfast was very good.

The pillows were too soft and there weren’t any alternatives and the shower drain was blocked so needed to be quick shower so water didn’t overflow. I did intend to mention the shower, but forgot to do so.

Very comfortable hotel, pleasant and spacious room with a very comfortable bed. We liked the location, just a few minutes from the centre of the old town, but extremely quiet. Staff were extremely helpful and friendly.

It would be nice if the hotel left a small carton of milk in the fridge for people who need it in their tea and perhaps also upgraded to a coffee pod machine in the room rather than instant coffee.

Great location. Clean. Crisp white sheets. Bit dated, but it suits the city. Classic style. Very friendly staff. They put effort to extend our stay and we could stay in the same room. Our dog felt very welcome too.

The bathrooms can be updated a bit. But that’s hardly a complain. Nothing was broken and the water pressure was good.

Hotel is in a great location, able to walk to the major attractions, lots of restaurants. The breakfast was amazing, lots of options. We stayed in an executive room and it was very spacious and comfortable.

Shower tub needs refurbishing. Such a shame as the rest of the hotel is well maintained.

A historical hotel, interesting architecture, beautiful interior, a bar where you can find very good wines and amarro from Piedmont.

As the hotel is Old (in terms of history, the building and infrastructure are well entertained) rooms are rather small and ventilation is old. There is no bathroom. Issues which could be made better: usually a 5 star hotel offers rasoirs and a small toothbrush in the bathroom. The hotel offered us 2 pairs of bathshoes, but one pair was very well hidden, so we didn't find it on the arrival day.