A warm and cozy mid-sized hotel in a perfect location on a quiet street in the centre of Turin. Friendly staff, comfortable rooms, and some delightful common spaces, including a spacious and comfy lounge, and a lovely breakfast room. The breakfast was outstanding, with a buffet with a huge choice of food, and excellent service from the charming staff for your choice of hot drinks. The hotel does not have a restaurant, but the surrounding blocks are packed with excellent dining options.

A faultless stay, and a lesson in hospitality that many larger hotels could learn from.

The top advantage of Hotel Victoria is the location. We were walking distance from all the sites of interest, Palazzo reale, museo egizio, piazza carlina etc. As well as bigger retail stores and smaller boutiques. The room was spacious and very comfortable, staff were mostly friendly and helpful. Breakfast was decent with variety of protein, fruit, and some veggies and desserts. Lots of space in the Breakfast room and was frequently replenished. We enjoyed the spa but bear in mind they want you to wear a swim cap.

Not a big deal but there's almost no parking directly at the hotel. They have discounts at a parking garage 5 mins away but we wrongly assumed we could park there when we booked and were a bit stressed when we were told no haha there's tons of parking in the garage and it's super close.

The spa was so relaxing. The rooms lovely and cosy. The breakfast was tasty and the lobby by the fire place was so cosy and warm. The location right in the city centre so easy to get around. A lovely welcome for our dog with a personalised welcome note and bowls and cushions provided a nice touch. A great hotel, definitely recommend.

The hotel charges 3 euros if you don’t have a swimming cap for the spa only to be used in the swimming pool. That’s fine if the pool is accessible at a decent temperature but it was so so cold. No one was getting into the pool and being January having a cold pool is not very smart. So the swimming caps we purchased at the spa didn’t get used a real waste of money.

We absolutely loved this hotel. It has an old fashioned elegance and it's in a great location. The staff were so friendly and helpful. The room was comfortable and very clean. There was air conditioning. The spa is fantastic and the breakfast was so good. We really liked that you could go straight from your room in a swimming suit and robe to the spa. We also loved that you could eat breakfast on the terrace and that there are comfortable lounge areas to read in. We would absolutely stay again.

Exceptional OLD WORLD hotel with modern conveniences. The first impression is that it’s a bit fusty but once inside it’s a marvel. Yes, the furnishings rely on chintz (the best meaning) in pattern and design but it’s all really very comfortable and welcoming. Like the 4- poster (sort of, without the posts but the swags) and the stuffed furniture. The bathroom is very traditional in appearance (verde marble, chrome faucets, etc) but with modern appliances. And the shower was the best we had in our 3 weeks throughout Northern Italy in 4-5 star hotels: commodious, really forceful shower, steady temperature, safety floor). The breakfast was excellent with the very best croissants I’ve ever had from a hotel that were perfectly flakey and buttery. Same for the pain au chocolat. And as a hot chocolate affecionato, the individually prepared (requested lactose-free) version was dark, sweet and extra thick. Swell! I don’t usually swoon, but that hot chocolate and those croissants! I can’t speak for the spa, since we were too busy discovering a very over-looked city but a quick gander looked awfully inviting.

As an architect, I must say I was at first a bit put off by its shabby (hardly) chic but it’s so well maintained it’s really charming chic.

Centrally located hotel with parking; perfect for discovering the city. Friendly and attentive staff. The bar area is fantastic and it was great to enjoy a cocktail before heading out to dinner. The breakfast services was very generous with pastries, meats as well as scrambled eggs, bacon and sausages. There were traditional cakes too and great coffees offered.

The rooms were comfortable; make sure to query the air conditioning and some rooms were a little warm. Ask for a room with a balcony to get more airflow to help :-)

This is a beautifully kept hotel. Decor and cleanliness were exceptional. The staff went above and beyond to help us in our every request and were friendly and courteous at all times. The location is perfect - walkable to everything central - and if you want to go further afield - transport is a very short distance away. Breakfast was delicious - with a vast array of food - both hot and cold. I have never seen a breakfast room with so many attentive staff - continuously replenishing absolutely everything. The place was immaculate. The spa was a real treat - again - the staff were exceptionally accommodating. The pool and Jacuzzis were a lovely size - and the rest of the facilities were fantastic and very, very well kept. This hotel will definitely be our 'go-to' place whenever we're in Turin in the future. Disliked · Absolutely nothing!

If I had to mention anything - it would be the presence of young children in the spa. It's really not a place for young children - and screaming, shouting and splashing don't really work in that kind of relaxing atmosphere. Obviously the staff have no control over children's behaviour -so the easiest solution here would be to restrict access.

This is a beautifully kept hotel. Decor and cleanliness were exceptional. The staff went above and beyond to help us in our every request and were friendly and courteous at all times. The location is perfect - walkable to everything central - and if you want to go further afield - transport is a very short distance away. Breakfast was delicious - with a vast array of food - both hot and cold. I have never seen a breakfast room with so many attentive staff - continuously replenishing absolutely everything. The place was immaculate. The spa was a real treat - again - the staff were exceptionally accommodating. The pool and Jacuzzis were a lovely size - and the rest of the facilities were fantastic and very, very well kept. This hotel will definitely be our 'go-to' place whenever we're in Turin in the future.

Absolutely nothing!

We were greeted by the most pleasant and welcoming girl, I'm sorry I don't recall her name, and also got a room upgrade (yes I know this is standard practice for operational reasons but it was nice all the same) The room was spacious and comfy. There is a lovely outside terrace where your can enjoy the breakfast which is plentiful and varied. The real standout is the spa, great pool with steam rooms too, once again staffed by a super nice girl.

That lift is a little bouncy lol!

There are two exceptional things - the decor is traditional country house style that I absolutely love. I hope they never change it to look like a dreadfully boring corporate hotel. It's delightful. The best thing by far is the wonderful spa. The design and decor is outstanding, the facilities superb. The ladies doing the massage are very talented. I would return in a heartbeat just for the spa.

Nothing at all if I am honest!