Bearing in mind this is a Hostel type property in an apartment block it's actually very good. Nicely appointed rooms and a reasonable size. Clean and tidy tea/coffee making station outside the room. Automated door entry (building, floor and room) was effective. Staff not always in attendance but very responsive via WhatsApp and very helpful. Great location for the castle, restaurants and the beach. Main shopping is about 20 mins walk away.

It's nice to have a reception which this doesn't have but no difference to AirBnB really and it's not a big deal as WhatsApp communication is good.

Our stay at this accommodation was excellent. The location is perfect, and the room was very well-equipped and comfortable. The air conditioner was incredibly useful during these summer days. The bathroom was immaculate, and I loved the free coffee. Thank you! We will be back!

All the doors operate with codes, which is great because you don't need to carry keys around. However, when we arrived, we didn't have the codes. We called, and the codes were promptly provided by phone. I think management should improve communication before the stay and update guests about any changes.

Very conveniently located in the centre of facilities, not far from the marina, restaurants and bars.

I didn’t like the location of the reading lamp on the headboard and managed to bang my head off it a couple of times when getting up during the night to go to the toilet. Also, there is no reception. You get emailed codes for the outside door, the door to your floor and to your room door. The codes were sent to me in Spanish and I couldn’t understand them so had to call the hotel contact number to get them texted to me in English whilst waiting outside the hotel on the street. Thankfully it wasn’t raining.

The hotel was clean and comfy and vety bright . Staff were amazing , managenent , hospitality ,reception ,service . Beautifil clean linen and towels, housekeeping attended rvery day and meticulously cleaned everything . Hotel has free wifi and use of underground car park . Location withing easy reach of bats ,beach and resturants.

Food dinner and breakfast not to good , breakfast more varied but dinner both nihgts was awful poor food choice and cold spoke with managemrnts who did everything in their power to rectify the isdues we raised and find a resolution. Although we booked half board and were disappointed with the food . Everything else compensated and we would return as the hospitality was first class .

Prime location of the Latin quarter, walkable for beach, esplanade, restaurants, castle, marina, museums, shops, train, tram and C6 airport bus. Lovely decor/bright. En-suite double, (super clean, comfy bed/pillows, toiletries S/C, towels, lots of hangers, full length mirror, A/C and heater) with a bijou balcony in a historic building. Quiet on the 5th floor with easy access by lift. Stairs too. Code to access building, 2 more codes on floor and room, so felt very safe. Free safe for valuables. Free access to Coffee machine/ kettle in hall way. Big screen TV, but was too busy enjoying life in the city. Monica (The Boss) and Simone were very kind, friendly and helpful, and able to be flexible with check in/departure on this occasion.

The staff was amazing and helpful and the room was clean and tidy. I’ve left my keys in the room and they acted quick to find them, I just have to go back to get them lol

The lift didn’t work one day which dad being 85 had to climb 6 flights of stairs and waited until they was fixed before coming back again. I reported it and it was done first thing in the morning and that was over the Christmas period so well done. The lift could do with a bit of work as it’s got a lot of cupboard in it. But this won’t put me off staying again at all!

Centrally located, 1 block from the water and the walking promenade, about 7m walk to Cathedral and 10m walk to Santa Barbara Castle lift; building with elevator, several restaurants and small supermarkets nearby. Bathroom is small but brings shower gel and shampoo. My apartment faced the street, but very little noise curiously. Air conditioner and small fridge in room, which is convenient. Other than that, it looked reasonably clean and modern, I would recommend and stay again, if the price is right. In the Hallway, they have a free Nespresso machine and a kettle. I would recommend and stay again if the rate was attractive.

The location was perfect for my requirements, everything I wanted to see and do was very accessible either by foot or public transport. The bed was comfortable and although the room was small, it had everything that was necessary. The free water in the fridge and the coffee in the hallway was appreciated.

It was noisy as the street backed onto the main restaurant area on the front. However, if you want to be in a city it is to be expected, take ear plugs!!

On arrival in the property the reception staff were very good and explained everything clearly, taking us to our room and explaing the security system fully. Going into the room was a wow response, it was delightful. The coffee and tea making facilities just outside the room were excellent with a great range of teas and coffees. Location was excellent a few metres away from the esplanade, with the Tourist Information close by along with many small shops, bars and restaurants. The property is in the 'old quarter' with the city centre a pleasant, short walk away. The bus station is about 15 minutes walk away. The bus to the airport is close by on the roundabout near the tourist information.

We didn't get information emails about entry to the property did not arrive until we had left, we had to contact reception using McDonald's internet connection. The information prior to arrival would have helped. The shower took quite some time to warm up. The balcony is a Juliet type.

The location was great, the room was clean and the staff was nice.

The noise was a bit too much because the walls are very thing and you can hear the neighbours showering and everything and also the staff talking loud in the hallway. So if you have a light sleep can be difficult to fall asleep.