We felt very relaxed in this hotel. The room was comfortable, clean and not cramped, with a little balcony. Cafe downstairs was mellow with fair prices. The hotel is a small hotel in a beautiful neighborhood away from the touristy section. There were buses a few blocks away that came frequently that we could take down the hill to the town. Picturesque location. Beautiful walks from this hotel to get to interesting sights. Staff was great. We asked for an electric kettle because that was not part of the amenities. They managed to find one to lend us during our stay.

We could have used a small fridge. Not sure if other rooms with higher rates have this.

- My room was clean and spacious. - The floor I was on (3rd) was quiet. - The upscale neighbourhood is calm and pleasant. - Access to public transit is easy, offering multiple bus routes (and inexpensive fares) to reach downtown. - Taxi service is easy to arrange at the front desk and cabs arrivr on time. - The walk to and from the downtown and beaches is a work-out! (That's a good thing. I loved the hill ascents and descents.) - A very good café-bakery is a five-minute walk from the hotel. It opens early (7/7:30 a.m.) A pub is located in the same complex. There's also a small grocery market there, but its hours of operation are limited. - The cleaning staff was courteous and responsive.

- At check-in, I was assigned a room that reeked of cigarette smoke. The desk manager, LOREI, responded quickly and professionally to my complaint and moved me to a suitable room. (Lorei excels at her job; I was impressed with her.) - NO COFFEE MAKER or coffee (or tea) in the room. It's 2024; this is a service that should be automatic. (Small fridges should be in rooms, too.)

A nice hotel in a good location. Parking available. Good breakfast. A good restaurant attached to the hotel. Parking was important for us and I was a bit concerned if we would get a spot but arrived early and had no problem. There seemed to be parking available in the general area even if we had been unable to get the hotel parking. A medium sized hotel with friendly service. It's about 20-40 minutes walk to town depending on where you are going, and downhill. On the way back we found an escalator to get up the hill so ask reception for directions for that. Otherwise there seems to be a very regular no 19 bus to within about 5 minutes of the hotel. The restaurant attached to the hotel was very good. Probably not too expensive given the quality. We ate there both nights and were happy with it. There was also a nice bar/ cafe close by. It was a residential area with a nice park around the corner. We would definitely stay there again.

Nothing stood out to find objectionable. I didn't think the aircon was great but it wasn't an issue for us.

Really nice hotel. We stayed only one night driving back to the UK from Southern Spain. But the hotel was impressive styllish, clean, tidy, efficient and comfortable. Good free parking outside the front of the hotel, good snackbar and bar area. I can highly recommend the cheeseburgers. As the weather was bad we stayed in and ate in the hotel restaurant that too was excellent. Staff were all friendly and quietly efficient too. Room was large and comfortable, we would stay again without hesitation.

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The hitel was in a quiet location but with excellent bus link into town. There was lots of space for parking and a good choice at breakfast. We aye in the hitel one evening and although there wasn't a huge choice everything was nicely cooked. We had the Mirador room which gave us access onto the roof terrace. This terrace was only open to other people between 11am and 8pm so was ours alone at other times. Definitely worth the little bit extra .

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Arrived early due to Bilbao ferry timings, but received a lovely welcome from the Receptionist who checked that our room was ready and allowed us to check in at 11am. The room was fine with a large bed, balcony and clean en suite bathroom. Excellent buffet breakfast including eggs, bacon and Spanish Omelette as well as all the traditional continental breakfast offerings. Pleasant bar offering meals and snacks from the restaurant kitchens. It's approximately a mile downhill walk to the beach, and the walk back is heavy going, but the public transport in San Sebastian is fantastic, the 19 bus leaving every 15 minutes and landing you within 200m of the hotel.

Car parking limited at certain times of the day, but there seemed to generally be the odd space available. As we parked up at the beginning of our stay and didn't use the car at all for our 11 day stay, this didn't cause us issues though.

Good parking in front of hotel. Easy to either walk or take a bus to the centre. I liked the fact that it was only a 20 minute walk and easy to get a taxi back, since its uphill. Lovely park close by, if you enjoy walking.

I wish our standard room overlooked the front of the hotel. Maybe a bit unclear when we booked. Book a superior room if you don't want a room overlooking a yard.

Breakfast was great. Lots of variety of food and good quality. The restaurant is also quite good. Fine dining, but good food and wine. The bar serves lighter food from the restaurant that is just as good, rather cheaper. Good wine in both places. Just uphill from the restaurant is a beautiful old park. Ask the desk for directions. Lots of history at the park, including an old mansion where royalty, and Franco , stayed.

The hotel is a good hike from the center of town. Getting downtown is a fine walk in good weather. But coming back , if you walk is all uphill. A major climb. But it can be done. A better choice is probably to figure out the buses, which seem easy, cheap, and convenient.

Clean, with air conditioning that worked, firm beds, ( we slept so well!), delightful staff that seemed genuinely interested in helping us. We also liked the location and ate breakfast both days in the local village square. Nice to meet some locals.

Distance from San Sebastián ( about 40 mins by foot on the way back uphill but 20 mins down to the town) Taxis are about 10 to 11 euros so worth it or take the number 19 bus at 1.75 euros pp.

Staff were very friendly and accommodating. We arrived all tired and dirty from overnight stay in mountain refuge and they treated us like distinguished guests and the following day they allowed us to store our luggage whilst we explored the town, helping to carry the luggage; proud of their basque heritage. Rooms were spacious and bathroom facilities were great. Some trendy popular restaurants nearby for evening meal.

Parking at hotel was a bit of a challenge but luckily found a spot after a while.