Location - the street it is on, "Urbieta Kalea", is very convenient. Lots of places to eat within a few blocks. The main bus station, "Donostiako Bus Geltokia", is an easy (flat), 8-10 mins scenic walk (with luggage). You can also rent bikes one street away, on Reyes Catolicos Kalea, at LA BICICLETA DONOSTIA BIKE RENTAL. Hotel Staff - all very friendly and polite. Provided us with a convenient map, and several suggestions as to what districts to visit (food, shopping, museums, night life, surfing, etc.) Hotel Room - also great. We had a room overlooking the main street. The curtains were black-out, and the balcony doors offered very good soundproofing. Bed was super-comfortable, pillows likewise. Air conditioning was also excellent (we were able to keep the room at a nice 18 degrees celsius, in June/July). Furnishings - all very stylish, modern, clean.

Our room only had space for one large bag to be opened out (as when we travel, we tend to live out of the suitcases). To be fair to the hotel, the room did include lots of wardrobe space, should you choose to unpack your clothing.

Recently built/renovated hotel, very stylish, clean and comfy. Personnel is exceptionally helpful, polite and helpful. Location is great right in the middle of Centro, 5 minutes walking to the main beach, 15 min walk to Parte Vieja. Welcome during and Coffee Corner were nice additions. Expetional value for money.

There are 3 points, not sure how much it is valid for 3* hotel, but still: - I would prefer some warm food for breakfast as well. While jamon and chorizo are of a great quality, I was also missing some scrambled eggs and sausages. - There we three of us I the room and you either have to open/close sofa all the time or the room becomes supertiny. - Not sure why Coffee Corner could not work 24/7....

Helpful staff, very clean room, nice breakfast. Virginia in the breakfast area was very welcoming and caring about everything. She went the extra mile, suggesting us a trip to Zarautz and Getaria and a wonderful choice of restaurants. Happy to have met her! The hotel is in a great quiet location near the beach, bars, shops and restaurants within 5 minutes walk.

Lack of slippers in the room. Small room although we booked the superior type. We requested for a double bed instead we got a twin. Although we knew that was upon availability, so far in our travels we never had to cope with that.

Great Hotel. Everything felt new and clean. Staff friendly and helpful. Breakfast was delicious with lots of choice. Free coffee downstairs and a few free drinks in your mini bar. Nice size of place - not too big or too small. Easy walking distance of everything and close to the bus station.

These a a few very points but don't stop the hotel getting a 10 from me! 1. A couple of coat hooks in the room would be good 2. The shower could have been more powerful 3. I didn't like receiving a payment link as there are so many scammers around these days. Would prefer to pay via Booking or at the hotel.

Very easy to find, in nice part of town, small supermarket across the road ideal for picking up snacks, etc, free welcome drinks in mini bar, access to the “coffee corner” throughout the day, very friendly staff. We were surprised with a room with a balcony and sofa area. Spacious toilet. All facilities very new. All in all, an ideal stay!

Nothing!

The staff was very friendly and helpful, we got a free upgrade of the room upon arrival. The hotel and rooms are clean, and was cleaned everyday. We didn’t have the breakfast, so I can’t comment on this. The room with enclosed balcony is definitely recommended. For us the location was perfect, 15 walk to the beach and 20 minutes to the old town. the area around the hotel was quiet and had a ecological supermarket, bakery and a normal small supermarket just next door. We would stay here again.

Great room and location. Staff were absolutely amazing. So kind and helpful and really friendly. It really made our trip. Would definitely stay here again if we were in San Sebastiàn, and would happily recommend to anyone else.

Excellent quality-price ratio! Great location (slightly removed from the tourist hub). Super clean. Very helpful staff at the front desk. Excellent breakfast. Major shout-out to the señora who manages/oversees the breakfast room. She's a real gem!

The breakfast was lovely. The location was great for the city.

I would have preferred tea/coffee facilities in the room, rather than having to go to lower floor if you wanted a drink. They did however provide some free drinks in fridge which was lovely. Getting from Bilbao was quite a way an hour and 20 minutes. The cost of a taxi is £200, but I managed to get a bus from the airport which was a lot cheaper. The only thing was had to get up at 6am to get to the bus station to get the bus in order to make the 10.30 departure flight from Bilbao. Shame more buses not available.

We loved the hotel, the staff, the vibe, the view, the location, the bed and bedding. Everything was perfect.

The local carpark cost €57 for 48 hours!!