The hotel was exceptionally clean and beautifully modern, with very friendly and helpful staff. Its location is excellent, just 300 meters from the metro station and only a 30-minute drive from the city center. Highly recommended for a comfortable and convenient stay!

There were minor issues during check-in due to the Booking.com system not accurately providing reservations with breakfast details for all guests. However, the hotel's friendly staff assured us they would resolve this directly with Booking.com. Their professionalism and willingness to help were greatly appreciated!

I particularly appreciated the cleanliness. We had our bed made, garbage thrown out daily and the towels that we put on the bathroom floor changed. We were able to check in earlier, which helped us a lot, as we landed in the morning and were very tired. The staff proved very helpful and always with a smile on. The breakfast was diverse and affordable (7 eur per person). They offered several types of milk, Spanish tortilla, omelette, jamon, pastry, and coffee. The hotel is located close to the metro station and several bus stations, so it is quite easy to get to the center (in about 20-30 minutes).

Our room was quite small, so we would take our shoes off right before entering the room 😄. But I guess not all rooms are like this.

The hotel is near the metro stop Prosperidad which is only about 40 minutes from the airport and less than half an hour from the city centre. If you are up for a walk, you can also go to the city centre on foot in about 1 hour. Being a bit off the centre means that the hotel is in a lively neighbourhood with plenty of reasonably-priced bars, tapas places, and restaurants that are not touristy traps! Also, the hotel itself is new and the room was spacious, bright, and clean, with a great bathroom and comfortable mattress. The breakfast was excellent, with a great choice of both savoury and sweet options including jamon, chorizo, cheese, bread with tomato, tortilla, muffins, and croissant! Also, the staff were friendly. I recommend this place and will go again next time I go to Madrid

It would be nice to have at least one bottle of water in the room included in the price.

Cleanliness, position, kindness of the staff, overall experience.

The only negative point of the experience: bathroom doors cannot be closed. It is just a glass, and it doesn't divide the room and the bathroom area. Not the best solution for privacy :)

The first impression is always the reception / check-in. The staff were excellent, friendly, professional, helpful, accommodating. Excellent personnel. The design of the hotel is quite nice, It is a restored apartment building. It is modern, clean, clean lines, and there are many small details that the owners have thought of to make one feel welcome and have a nice stay. There were environmentally friendly amenities in the bathroom, coloring books for young children at breakfast, and more. Breakfast is extra. The breakfasts were quite good and again the wait staff were helpful and friendly. The hotel is in a regular neighborhood of Madrid. It was quite quiet. It is quite and feels safe. There are local restaurants nearby and a nice coffee shop across the street. The hotel is 3 short blocks from the Madrid metro, or you can take a bus in to the city center. We highly recommend this hotel.

There was nothing else one could want for.

The staff was extremely helpful and polite. They gave us a map and information for visiting the city. The room was large, it was very clean, and so was the bathroom. The location is very close to the metro stop. We could park the car in the underground parking (for a fee). The buffet breakfast was good. It is a small hotel, but very modern, very clean, with very good services.

The parking is at 200m from the hotel, and you need first to go to the reception. So, when we arrived he had to park for a few minutes next to the hotel, but we found a place, it was fine.

Obviously the hotel is new. Room was great and well maintained, beds were comfortable, pillows also great. Cleaning was spotless and even hotel provides amenities like shaving kit, toothbrush... which is not common for 3* hotels. Location is also good, 5 minutes walk to the nearest metro station where is possible to catch metro to the city center, with one change of the metro line. Also near hotel stops bus wich drives direct to city centre.

Although hotel provides warm breakfast (omlet and bacon) it should include more variety and fresh vegetables.

Veeeeery comfy beds, great location, nice terrace, friendly staff. The surroundings were very quiet! Thank you for everything! It's clean, warm and the breakfast was great. I will recommend your place to my friends :)

Little things (sooorrry!!) :D 1) toilet paper is so thin that I've never seen it in my life and sorry but it's good for nothing :D 2) A kettle in the room would be great or at least an option to get some hot water any time of the day 3) I could hear my neighbor's phone buzzing all night, so the walls are thin 4) The door to the toilet is something guys... a little more privacy would be great :D 5) no vegetables for breakfast, LIKE ABSOLUTELY zero, none, nothing, not even a little olive :D

The rooms were modern and clean and they supply a selection of toiletries that would be suitable in a 4 star hotel. They have a 24 hour concierge and it feels more like a more expensive hotel. The location was very close to the metro but it is a little distance from the city centre. However, you can find everything you need in the area. Try the patisserie opposite the hotel..

It's a little distance from the hotel to the city. Everything else was great.

We were driving and staying for just one night to attend a concert at the Estadio Metropolitan. The location worked well for the metro and the hotel parking was good ( just a short distance away). We had a balcony and the sliding doors provided excellent soundproofing between the room and the exterior. The bed was very comfortable. This is an excellent small hotel and it provided everything we needed. The breakfast was good and excellent value for money.

Hardly a game changer, but coffee and tea making facilities in the room would have been welcome.