First and foremost the location in proximity to the Santiago Bernabeu, the purpose of my visit. Secondly everything about my stay from the friendliness of the staff, my room was perfect in every aspect, very clean, comfortable Queen Anne bed, nice size screen TV, mini bar, nice size en suite bathroom with all the facilities, nice large walk in shower with button press operation, if I had hair the dryer would have been useful. I particularly enjoyed watching the Spanish football on the tv in the bar whilst having some bar food and a few beers, the bar staff were very accommodating.

If I was being very picky, I felt a little restricted in the choices on the bar menu and I think I would have struggled if my stay was longer than the weekend and probably not cost effective.

Spacious room, big bathroom, very comfy bed, helpful and friendly staff. Desk comfortable to work. Breakfast was tasty Good location - near my conference venue, but also very easy to get to the airport and the Bernabeu stadium

No coffee variety (e.g. cappuccino), only various lengths of espresso for breakfast. Lobby area and elevators (as well as windows in rooms) are dated and could use some renovation. The rooms’ interior is nice and new.

A huge thank you to Marina whose English meant all my worries were sorted and I left in good time for Madrid airport at the end of my stay. NH are a very comfortable chain of hotels with very reasonable prices (gives good for less than international chains in Madrid I think). Very generous breakfast with nice hot English elements (tomatoes with herbs, scrambled eggs perfecto and streaky bacon). thank you very much best wishes David

Friendly service, clean hotel, and comfortable beds. Near hotel, there's a metro stop with direct connections to the airport. In the morning, we had an early departure, and there was a small breakfast (pastries, coffee, croissants, fresh juice) available in the lobby.

200 euros per night. Missing lamps and things covered with painter's tape in bathroom

Locality perfect for the Santiago Bernabeu and near to Colombia metro, direct line to the airport. I enjoyed a couple of nice restaurant meals and sitting at the small bar area with a beer watching football on a large screen tv. The continental breakfast had a lovely selection and all the staff especially in the breakfast and bar areas were very friendly.

I cannot find any faults, for me it was perfect for my weekend and ticked all the right boxes.

The location was perfect for me, near the Bernabeu, near Shops, Bars etc. The staff was very very nice, whenever i had a question they were there to help. The receptionist with glasses was a very nice girl and i enjoyd talking with her.

Sometime there were some issues with the Wifi but that was okey.

Very comfortable, quiet room. Lovely bed. Extremely clean. Excellent location for visiting Bernabéu stadium.

Unable to pick up extra milk and tea for our room when we came in at night, as the cafeteria is closed. Breakfast was very good, but overpriced. Some areas lack TLC, the garden area, the tiles in the dining room...

Very friendly and helpful reception staff. We had a poor understanding of Spanish but the reception staff were able to help us with our booking and were good at helping us. The room was very clean and the bathroom was a good size with an amazing shower. Our room was quiet for our stay and fit for purpose. close to shops and cafes and not far from public transport to get further into the centre if required. We didn't opt in to having breakfast and chose to eat else where, but the restaurant looked nice.

Nothing.

On checkin, thé TV didn’t work, no bathrobe or slippers. Asked at reception, no joy. The next day I left a list at reception including a request for an extra pillow and blanket That evening it was all there !

The request could have been better received the first time !

good location in chamartin. close to public transport. Perfect location of visiting Santiago Bernabeu stadium. Clean room and bathroom. good wifi. decent breakfast. Quick check-in and check-out. lovely staff, available 24hrs.

Small room. even smaller bathroom. a bit too pricey for what you get.