2024-07 Nice pool, nice apartment. Good bed. The sofa was a bit hard. Better for kids. The distance to the beach isn’t that hard. My 10 year old didn’t complain. Lots of close by restaurants and shops. Spar grocery store at the hotel. Had warm croissants for breakfast. Easy to take the local bus into Port Alcudia. 3 Euro per person, one way. Really good place for a family. The lobbyists gave me good service and the information I needed.

I have never complained about cleaning. But the cleaning wasn’t good. Read about that before I made my booking. Usually people are picky, but the cleaning needs to be better. The bar/restaurant at the hotel was kind of slow and made a boring impression. Think they loose a lot of customers due to that. I would have made it nicer are more welcoming. Better service. Now It looked like their waiting for retirement.

The staff were very helpful and accomodating. A big thank you to Elaine at the Reception who helped us with our luggage that was lost at the airport, we still havent found it but she checked on the lost luggage for us every morning. She was so helpful with how to get to places to buy essentials without the tourist price tag. She is an asset to the hotel! Thank you to Gabriel at the Reception as well because he helped us with the bus times to go back to the airport in a very simple and easy way to understand. Special mention as well to Barby at the Animators team, she was so good with the kids and definitely was the highlight to our stay. She was very patient with the kids during the face paint session and definitely is passionate with the job. Antonio and Francisco at the Red Lion bar were very professional and helpful with serving us the delicious cocktails. We loved that every 2 days the bins and linens were changed in our room. Shout out as well to the housekeeping team for being so friendly and accommodating. The room was basic but it had all that we needed and it was really clean! The mini kitchen was well equipped too! The beds were bigger than expected so for the price that we paid, it was really good value! We loved the AC and the balcony clothes hanger where we hung our wet clothes, so useful! We loved the pool (best time to go is at 9am when its not busy), kiddie splash area does not open until 12pm. I took my 6yo around 4:30pm when it wasnt too hot and he enjoyed it so much! Thank you so much for all the staff for all your hard work, we had a brilliant holiday and my 30-something birthday was definitely unforgettable!

Things to improve: - kitchen utensils were plastic and much better if they were wooden. - the entertainment stage looked really tired and dated. - the reptile show should accept cards because our son really wanted a pic with the snake at the end but they only accepted cash. - more activities for the kids after siesta time. 8pm is a bit too late for the kids. - kiddie splash area should open at 9am and not 12pm. It gets too hot around 12pm onwards for little kids.

The staff was amazing!!!! Everyone speaks perfect English , very friendly ! The breakfast was great ! Generally cuisine is very nice and large portions! 10 mins from beach and right on the main road where located all shops and cafe. And the best one - hair dryer , OMG great big professional hair dryer !! The first hotel 3 stars where they offer amazing hair dryer . We stayed in 4 stars was ancient , almost not working one . Absolutely great :) women will appreciate)

I stayed in many hotels across Mallorca and here was by far the best! Especially Gabriel from reception was a true angel because he helped me to get the perfect quiet room because I was feeling a bit ill and just needed some rest. Not only are the rooms spacious and well equipped, everything is also very clean and all staff are very friendly. I truly miss this hotel. the pool is also huge and there were enough beds in the shade also.

the breakfast is very British and the coffee wasn't very good. but that's a matter of taste.

Loved the space in the 2bed. The air con and washing machine were so handy to have. The willingness to help with queries and accommodate us for a few extra hours was invaluable.

Not enough sun loungers. The noise on our floor but this was dealt with by staff.

Spacious rooms and terraces. A great swiming pool and a lovely bar-restaurant. Lots of coctails and delicious food. Plenty of other bars and restaurants within 10 min walk. The beach seems away on the map but in fact is only 15 min walk from the hotel. The staff are great - very friendly and accomodating.

Probably could improve the time at the reception.

Good location, we were on the first floor. Regular cleaning, helpful front desk. Spaceous studio apartment

A bit dated - could do with an upgrade to kitchen facilities, although all requests were met helpfully.

Everything was absolutely perfect. Staff so friendly and smiley. Hotel just gorgeous, pool spotless and beautiful. Plenty of sunbeds. Nice friendly atmosphere. Rooms had Everything we needed and more.! Quiet area but easy walk to the strip. Cant recommend highly enough.

Just cant fault it

Great location close to the beach and shops/restaurants. Very spacious and comfortable room. Overall, everything we needed for few nights in Alcudia.

Shower soap was empty on our arrival. Parking sometimes difficult to find.

The hotel was lovely and so close to everything -

The noise kids and drunk adults running the corridors was not cool on last few nights struggling to sleep Watch out for mossies there’s loads there in area