The room is comfortable and spacious but has no coffee or tea facilities, though it has a small refrigerator. They clean the room every day, and the lobby is nice and cozy. It is so nice when we enter the hotel; there is a pleasant perfume smell. The restaurant and food are good, as are the staff. The parking fee is cheaper than other hotels and they said the parking fee is for every night but we were charged only for one night with our 3 nights stay. The hotel is near a big shopping mall.

The location is about 2.1 km walk from the center of Compostela, not a flat walk but it's not a problem if you like to walk. Taking the bus for us was not a big option so every time we had to walk from the hotel to the center. The parking area passages are small and a bit confusing but it can't be a problem if the driver is experienced.

Quality of food Overall quality Location

-the last night, when I was ordering food, I noted the waiters did not understand English. I really want to encourage that for a 4 star hotel be English sepaker, at least one for things like this. However, please be kind to them, I did not mean to ruin their life, just suggest that for a 4 start hotel, English speakers are must. - the second thing not good is that between lucnha nd dinner, you cannot order food. No fruit or sth, it is kind not good, today from 6-8 pm I was hungry in my room waiting for the resturant to open at 8pm. I tjink e.g. you can seel basic stuff like fruits or biscuits at the bar for one who is willing to pay.

We've been budget traveling through Europe, where most rooms have been very small. This hotel in contrast is extremely spacious, both rooms/beds and bathroom/shower. TV allows you to chrome cast from your phone. I was bed-ridden for a day and couldn't have asked for comfier surroundings. Short walking distance from major train/bus station and a nice park to walk in. Staff was exceedingly helpful and provided extra things for my mobility issues as well as an electric tea kettle for the room. Stayed for 2 nights mid-week, was extremely inexpensive in my opinion. Did not get chance to try restaurant or gym.

Only downside was the windows from the room looked onto apartment building opposite. About 15-20min walk to center of the city.

The hotel dining and reception area was bright and comfortable and the breakfast buffet was excellent. A good way to begin the day. There are two grocery stores nearby within 500 m and it’s 1.6 km to the old area of the city and a bit further to the cathedral. A taxi ride was about 8 EUR. It’s well situated to the bus and train terminal. The staff was very helpful and friendly.

I would trade the two knob like stools in the room for a small sofa or two chairs.

Stayed here at the beginning of our trip, we walked the Camino Way. Excellent room, spacious, clean and air conditioning worked well. Staff very friendly and helpful. Breakfast is excellent, buffet style continental breakfast with lots of choice. Only hotels we stayed in with Oat milk. Only downside location for us.

Great hotel and no real complaints. Location is near bus and train station but a 20-25 min walk from city centre and the sites. But worth it for the quality if hotel.

After staying at the same branch hotel in Madrid that had the most amazing breakfast buffet included for it's guests...I am a little disappointed that wasn't an option at this hotel in Santiago de Compostela. In fact - the breakfast price of 14 euro/person seemed so high that we just walked up the street and grabbed something elsewhere. If breakfast was supposed to be included here - the staff certainly never informed us. They didn't really provide us any information at all when we checked in.

Wish the staff could've been more helpful. Some were great - others seemed annoyed by our questions.

The staff was very kind and helpful. The room was large and very clean. The bathroom had a large walk-in shower and bidet. The hotel has a couple of very nice lounging areas between the reception and dining areas. They have populated this lounge area with a wide variety of books in many languages that you can borrow while you're there. The 14 euro breakfast was amazing with a wide variety of fruits, vegetables, charcuterie, pastries, yogurt, tortilla de patatas, and Tarta de Santiago! There is a self-serve laundry within a 10 minute walk of the hotel and a large shopping center/grocery store within a 5 minute walk. A bus stop is a block away and the Cathedral is a 30 minute walk from the hotel.

Laundry service is contracted out so is quite expensive; around 8 euros for a pair of pants or shirt and 3 euros for undergarments. This can be mitigated by using one of the two nearby laundromats.

A nice clean hotel with nice staff, the check in and check out was smooth. Breakfast was also good. If I were to return to Santiago I would consider staying in this hotel.

The location is not very convenient, about 20 minutes fast walk uphill to the center, so count on having to take a taxi. Not too expensive so not a problem, but keep in mind this hotel is very far from the center.

Good value for money, nice staff (reception, cleaners, bar staff) and good feeling overall when staying here.

Only complaint I had was that the aircon did not work, it blew out hot air only despite playing about with the controls provided. It seems like the aircon system is a old and a bit outdated. Opening the window resolved this issue for me but would imagine this may be a bigger issue in peak summer temperatures.

Great comfy beds, we slept so well. There is no noise whatsoever from outside. The ventilation is easy to control. Lighting in the room is very nice and simple, warm lights. Breakfast was very good.

For the price I expected a little more friendliness of the staff. Cleaning wasn’t bad but we found some hair. Location isn’t bad but it’s not great at all.