Breakfast was amazing, hot food made to order and a wide range of fruits, pastries, cereals and cold meats available at the buffet. The staff were extremely attentive, ordering taxis for us in the evening when needed and providing a map listed with all the Soller festivities that were happening that week. In particular, Barbara greeted us with a friendly service every morning at breakfast which we really appreciated. The location of the hotel is perfect, right next to the centre of Sollér and fantastic bars/restaurants. We would definitely recommend this hotel to anyone hoping to explore Soller and surrounding towns.

We really can’t fault this hotel, it’s staff or our stay at all. No complaints!

Beautiful 5 star hotel in the middle of a gorgeous town. Within a few steps of restaurants and shops and a ten min taxi ride or bus to the beach. Breakfast was 10/10, staff incredibly friendly and greet you very warmly and always there to help and offer advice and assistance. The swimming pool at the roof is simply stunning with gorgeous views of the mountains and the town of Soller. Kids loved their stay and so did we. The spa downstairs is also a nice spot for some relaxation time. Highly recommend this hotel and hope to be back some day soon.

Iconic historic hotel with Rooftop pool overlooking mountains with bar… Breakfast terrace next to river cool and beautiful Central for Soller and tram to Port de Soller

The cleaner on terrace waking us up at 8am moving chairs and dropping tables right above our bedroom! It would be ok for hikers and cyclists but we were in junior suite on holiday for our Wedding Anniversary and looked forward to a few lie-ins! Hubby complained 1st morning and other rooms offered but no other junior suites available. Noise wasn’t investigated.. on last day I went up to roof in dressing gown and asked him to stop… he apologised and moved elsewhere.

Staff were so lovely at this hotel. We were greeted by Cynthia at reception who was so helpful and knowledgeable with any queries we had around taxis, buses, places to visit in the area etc. We had drinks in the bar in the evening and really enjoyed the piano playing while we were there. Our room was spacious and clean and had everything we needed. Breakfast was delicious and set out on the patio. Used the spa area which had everything you could possibly want. View from the rooftop pool was lovely. Made it for an early morning swim up there while it was quiet.

Our stay was for just one night. So didnt come across anything that I didnt like in this hotel.

Everything about our stay was perfect. The hotel is incredibly well run. The staff are friendly and efficient and willing to do anything to please. Although we didn't really eat in the hotel (apart from the excellent breakfast), the dinner we had was very good. The room was spacious and well-equipped, and was cleaned very well every day. The location is ideal for easy access to other similar towns in the area, and easy to get to the beach or to Palma. Parking was provided which proved very handy. The rooftop pool is a good area to relax and sunbathe, and the rooftop bar was always on hand for drinks and snacks. It was so good, we've already booked another week here same time next year.

There's absolutely nothing to dislike, nothing to fault. We wouldn't hesitate to recommend the Gran Hotel Soller.

I thought the location was great and enjoyed the half board option which I would recommend

Perhaps once a week there could be themed Mallorcan evenings at the hotel, otherwise we really enjoyed the experience and compliments to the chef because the food was excellent. The furniture up top by the pool area needs replacing, some of the wooden chairs were broken. The rooftop pool area is such a positive feature of the hotel.

Everything was perfect! The staff are just wonderful - so lovely and helpful . So welcoming both at the desk and at breakfast . The breakfast was amazing - no queues , freshly made dishes to order , but with a wonderful cold buffet. The rooftop swimming pool , although small , never felt busy. We never failed to get a sunbed whatever time of day we went there. And at the end of the day with the sun going down and the stunning view was a fabulous time to relax on the rooftop. The downstairs area with pool and gym was also great (and you could fill up your water bottles there and I even had access to unlimited tea and coffee) . The room was marvellous with a super bathroom with both bath and shower. My daughter found the bed a bit hard - I didn't have a problem but if you like a very soft bed it is worth asking about the different rooms ( we had a twin bedded room). The location is also perfect - right by the main square and yet so peaceful. And we were walking within the mountains in just 10 minutes. And the mountain walks are just fabulous - we cannot recommend it more highly.

Nothing really - although a running machine in the gym would have been nice - beyond that though the gym was very well-equipped.

Loved our stay here. We were a little disappointed with our room we were originally put in. We paid for a room with a terrace but our terrace looked out into a construction site which was really noisy. Not like the pictures. But we voiced our concerns to the concierge and he swapped us to a bigger and more expensive room free of charge. He was super friendly and helpful!! The rooftop pool is why you need to book this hotel. Amazing views!! Also great breakfast 🙏🏼

Room with balcony overlooked construction. Wasn’t like what was pictured. Maybe when booking try request a room not overlooking the construction site.

Very welcoming staff and that continued throughout our stay. The breakfast staff were helpful, efficient and a pleasure to be around. The bar was comfortable and the staff were well trained to know when to approach and when to stay away! The rooftop pool was a great plus for relaxing after some great hill walks - all from the front door without the need for additional transport, and the route advice from the reception team was very useful.

Nothing.

Good location close walk to main part of town, parking at hotel but you need to reserve and pay for it otherwise it’s hard to park in town, elevator, breakfast buffet had good selection including eggs, crepes and pancakes made fresh on order

Aircon didn’t get cold enough couldn’t change it to be any lower temperature than 20degrees. Some areas could do with a refresh as looks abit dated