Everything perfect, room was huge, lovely private balcony with table and chairs. Bed large and very comfy, bathroom amazing (see note below), lots of soft fluffy towels and great toiletries. Plenty of storage for clothes. Car park was great and reasonably priced. Staff were super helpful and friendly (see note below). Great TV although couldn't get our Netflix up and running! Really nice breakfast and great coffee. We also had an evening meal at the hotel and it was delicious = 3 courses for 2 people with coffee and a bottle of wine for 60 euros. Lovely reception area. Location fab, close to El Tubo (3 min walk), plenty of bars and restaurants within 2-3 mins. El Pilar (a must visit) 5 mins, Tourist Bus which will take you to all the main attractions in the city (do visit the Aquarium, it was amazing) stops 2 mins away from the front of the hotel in the Plaza Espana. 5 min walk to Roman ruins, Goya exhibition.

Restaurant manager guy was dismissive and miserable for breakfast, rest of dining staff absolutely lovely. Great bath and shower but bath for some reason very slippery when getting out..

The rooms are spacious and the beds comfortable. The staff is very friendly. Great location to visit Zaragoza.

We were woken up multiple times in the middle of the night by loud people in the corridors or on the street, the rooms are not soundproof. The staff was so nice to change our room to one over the backyard. Maybe some signs in the corridors reminding people to be mindful of noise (voice level and avoid slamming the door of their room) would be helpful. The coffee at breakfast needs improvement.

- great location in the center of Zaragoza, close to all important sights and public transport - easy check-in and check-out - comfortable, clean, and well equipped rooms - amazing price for the quality and service (*we came during the winter)

- the bathroom door is transparent and has no lock (or we didn't know how to use it properly), which is quite an odd design choice and not very pleasant -WiFi is only available if you register, and I'm not a fan of that concept or of sharing my data for that purpose (especially given that the hotel has all my important data

The room on the 6th floor with a balcony and a view of the basilica was huge and came with an enormous bed which was so comfy. The bathroom was well equipped and exceptionally clean. Staff were friendly and welcoming, and even gave us a map which he personally mapped and circled the best places to visit in the beautiful city of Zaragova. Breakfast had lots of choices from hot food, cereals, pastries to hams, cheeses, yogurts and fruit. Secure Parking underneath the hotel for an additional charge. I thoroughly enjoyed my stay at this hotel and will check out this chain in future bookings.

Not enough teabags/sugar/coffee for the coffee maker

Great location in the city centre. Close to everything. Parking. The staff were very warm and helpful. Food in the restaurant was good and at a reasonable price. Good atmosphere as it seems popular with the locals. Rooms minimalist but large and clean. Overall a very nice hotel for the price. You can park outside while getting a map to the garage.

The only glitch was getting an email through Booking.com just as we were heading to the car ferry from Ireland to Spain asking to validate my credit card even though it's set up on the site. I eventually figured out how to do it and got a confirmation from the hotel group yet still got 3-4 more emails with the same request. That was a bit worrying given all the publicity about online scams. Anyway all seemed sorted out by the time we got there. But I would still recommend the hotel if going to Zaragoza.

The hotel is located in the city centre - a perfect location for exploring this beautiful city. We chose the hotel for its location and because it offered parking for the hire car. The staff were friendly and supportive and they gave us great tips on places to explore and recommended dining options. We spent two days exploring Zaragoza and the hotel's location meant that we could walk out the front door and be close to the major sightseeing attractions. The room was quiet and comfortable and definitely worth the price.

Excellent location for exploring the city. Parking is directly underground of the hotel and really easy to find. The hotel is modern and has an elevator all the way from the parking garage. Bar was cheap compared to the usual tourist bars. Breakfast was good and plenty of choice. Highly recommend this place.

TV wasn't tuned in correctly. Didn't bother us as we were out the whole time but if it's there then it should work. A minor issue.

The hotel is in an ideal location for sightseeing in Zaragoza. The room was very quiet, despite the hotel being on a busy main road. The breakfast was fine, with a good selection available.

The room was rather plain looking, painted entirely in a pale grey colour, no pictures on the walls. The chair in the room has a tubular steel frame, which becomes uncomfortable to sit on after a while. The bed was not the most comfortable.

Very good location , practically in the city center ,very close to the main attractions Spacious room with nice bathroom and good water pressure The staff was really nice and polite and very helpful. Good value for one night which is more than enough to visit the main attractions the breakfast was very good

the fact that you can't book a parking spot in advance There are no instructions how to reach the parking, which btw is underground in a public parking, and is very difficult to find it if you don't have instructions.

The staff were amazing, a credit to the hotel Well Done . The room was lovely with terrace the night reception didn’t catch his name amazing customer service, very efficient , amazing team overall were amazing super helpful. The Hotel is beautiful and great location

Breakfast on our last day was cold, weekend breakfast perfect but this wouldn’t stop me staying again.