Loved the location because you can walk anywhere to Michelin star restaurants with delicious, food, shopping, and bonus was the Chinese new year celebrations where streets in old Town were shut for traffic and there were stalls, music, dancing on the streets. The staff were great especially at the reception. Very kind and helpful in arranging tours, cabs.

Only problem was the hotel doesn't have an elevator. They have one for the luggage. Stairs are very steep so was a struggle for me to walk to second floor as suffer from plantar fascitis.

The location was fabulous, walking distance from cafes and restaurants as well as the iconic clock tower, multi-coloured houses, and flower street. Staff were lovely and replaced water every day.

The hotel has no lift except for baggage, and breakfast was very basic. Coffee was undrinkable, and orange juice tasted like Tang (ready-made or powdered juice). We were given a room on the top floor looking out onto the main road, opposite a restaurant that played live music until 11pm, so we couldn't sleep until they stopped as it was super loud in the room.

I was so happy with the Casablanca Hotel and have absolutely no hesitation in recommending this hotel to other guests. The room was immaculately clean with a good quality mattress and linen. The bathroom was modern, the shower provided good hot and cold water pressure. The staff are absolutely delightful and so generous with their recommendations for restaurants and cafés nearby. The hotel itself is very well located. I paid to upgrade to a balcony room (well worth the money). Around the corner is 'The Buds Bar' (enter via the 'Eleven Two' café/shop) and a great place to visit, so too is 'Mad Cow Burgers' - highly recommended.

Be aware that the hotel only has a luggage elevator - some rooms are only accessible via stairs.

The location is quite good at the central area of the town. It is convenient to go around to all the tourist places/streets in the town. The room style is a bit old fashioned, but it makes us feel comfortable. The staffs are very nice and helpful, there is always someone there to attend to our needs. They helped us do the laundry even if we did not fill up the laundry service form and not at the correct timing for laundry service. The room service is good. They provide free fruits and cookies.

We chose a room with street view. There is a bar at the opposite side, and it closes at mid-night. Although they built great glass doors and windows to attenuate the noise, it is still a bit noisy at night.

Definitely rate more than a 5*Star for the friendly staff especially Ms. Monica. all staff greet with a smiling cheerful greeting every time they meet guest. Monica also connect us (4 senior ladies 1st time to Phuket) to an excellent professional guide driver Mr. A-Lee (Peter). We engage Peter as our guide driver for the rest of our stay in Phuket. Peter know the best restaurant, place of interest. A few days we exceed the time hours we agreed but he did not once ask for extra or unhappy. Most of all, knowing we are seniors he is more alert and carefully take care of us

Unfortunately, upon check in the first day our Suite room master bedroom aircon was leaking. Technician came to repair it once. All is good so we went out for dinner. When we return the aircon continue leaking this time round wet the floor and our belonging, too. Luckily all is good at the end of the night, even thou it was late already

Rooms are huge. Good beds. Good breakfast. Great , helpful staff. Monica was always there to assist. THANK YOU MONICA. Plenty of good eating places close by. 3 minute walk to Walking Street for the sunday markets. Casa Blanca is being renovated in the old style, and looks really great. Rooms are very clean.

Not close to 7 eleven type stores or laundry. A little bit noisy from the night club across the road, but room has double glazing so not too bad. Hard to get to swimming pool , up the spiral stairs as i have bad knees. But its a good place to stay.

Location was amazing, opposite our favourite bar in Phuket Old Town, right in the heart and right near the Sunday markets. Brilliant location - also near Rassada Pier if you're travelling that way onwards as we were. Breakfast was also very sweet too.

Really have nothing to complain about. Only thing would be their sign said 250 Baht to get a taxi from the hotel to Rassada Pier, and I was told it was 300, even though there was blatantly a sign for 250. But they were lovely and we were tired so we just said yes. Also not the cheapest hotel in Thai terms (about GBP£57 with breakfast) but location makes up for that.

Perfect base for exploring Phuket Town! Excellent, central location. Spacious room (2nd floor) with a balcony overlooking the street. Nice bar across - and no problems with noise because of double glazed windows and music finishing around 11pm. Nice with the small pool to cool off. Kind and helpful staff.

Breakfast is nothing special, but since it's not included in the rate it isn't a problem, as there are plenty of options nearby.

Such a charming, stylish boutique hotel in the perfect Old Town location. Love the colonial-type feel, the tiles, the indoor garden by the breakfast room. Our room was great, large comfy bed, plenty of space with view to pool. The pool area is very small (only 2 sun beds) but we went for a dip a couple times in afternoon, when we had it all to ourselves. Loved the busy night market right around the corner, there's a lot of live music at the market (with benches) so you can try some street food, eat and watch entertainment. Plenty of shopping around. The reception and cleaning staff were some of the nicest people, they booked a cab for us and were happy to hold/store our luggage after we checked out.

Breakfast was fine, just simple/ basic. Watermelon, pineapple, eggs, toast. The drip coffee wasn't good. Surprising, because there are a lot of cafes nearby with great coffee, espresso drinks. The live music bar across street is super loud at night (not the hotels fault). Also, taxis are expensive if you want to go to the beaches, but normally, people don't stay in Old Town if they mainly want to go to the beach!

The location is superb in Phuket Town and close to all amenities. The staff are really lovely; easy to talk to and helpful and there was always someone on hand.

Rooms on the poolside may be a little loud for some - didn’t bother me so much as I sleep well. Also, the blinds are tailored strangely and would be much better for sleeping if they covered the whole window.