I liked how the welcome message from the staff had complete options on how to get to the property, and they were also very responsive to questions I had before arriving :) My private room was very spacious, clean, and complete! The free coffee and tea were already placed at the lobby for all guests, so I just had to make sure I took some tea bags if I wanted to drink them upstairs in my room. The location was perfectly within walking distance to the happening streets, but far enough that you start and end your day in a more quiet way. No breakfast with my room, but the staff (Puhn, if I spelled it correctly :P) had good recommendations for local restaurants, which were nice to try out! I stayed for 1 night each before and after my trip to Koh Lanta, and it was a great home base between traveling!

The property had 5 floors, but no lifts, so I just left my suitcase at the ground floor and brought my day bag with the essentials for each of my stay. At least it was just 1 night each. That was my only concern, but they would have been happy to help with bringing the luggage upstairs, I think. The older staff also spoke little English, so aside from the standard spiel, aided with their printed reminders, it was a bit tricky getting more tips and tricks for the area.

The hotel is in a very centric and ideal area in Old Town Phuket with easy access to tons of restaurants, coffee shops, stores, etc. The building is no too big but is perfect for the need. Has a rooftop with sofas, tables, chairs and lights. Pretty cozy. I loved there was daily cleaning and supplementary coffee, sugar, water and bathroom kit. Has a smart TV and small fridge. Bed was very comfy. When doing the check-in the reception gives you a map and recommendations around the area.

Everything was perfect except there was no window at all in the room. Felt pretty enclosed and zero natural light (unless you leave open the bathroom door but gets very noisy)

Room and beds are clean which is the main reason for booking this accomodation. It is within 5mins walking distance to Old Phuket Town market.

The shower didn't come with a curtain and water was splashing everywhere. They also do not provide hand towel.

The room is very clean. The room service is very good. I did not expect there is room service, so the room was left messy with all my stuffs around the room before I went out in the morning. When I came back in the evening, everything is clean and tidy. They even helped me put my personal items into order. The bed is comfortable, much better than I expected. The staff at the reception is very nice. The location is not far from the central area of the town, but much quieter than the hotels in the town center.

There is not really anything I do not like.

The room was very good, comfortable, clean and big. The bed was extremely comfortable. The area is full of night bars with live music and restaurants. Markets were 10 min walking.

The structure has no elevator, which was a big minus for us considering we had a big luggage and we had to carry it on for three floors. The staff spoke barely English, enough to communicate properly but not enough to be helpful in suggestions and recommendations. They gave us a map though. Lastly, we thought the structure was better located to the pier for ferries, but it wasn't due to bad transports.

Nice hotel near Old Town, but not in the middle of everything. It's quiet at night since it's away from the bars/restaurants, but still only a 5 minute walk from Old Town. The staff is super friendly and helped me extend my stay. The room/linens were clean, the AC works well, no creepy crawlies or bugs, and the door locks are secure. There's an area with a bar/hangers, a desk area with a chair, and a TV. No breakfast, but tea/coffee offered in the lobby. Limited parking spaces in front of the door, but it looks like street parking is available.

Wi-fi is spotty (my conference calls for work would go in and out). There's no elevator so you have to haul your luggage up the stairs yourself. The tile in the shower area is a bit slippery when wet so be careful. The doors to the fire stairs are super squeaky and really loud -- the cleaning staff uses this door everyday for cleaning and sometimes they start as early as 10 AM. While the facilities are nice, I think it's a little overpriced for what's offered (but that seems to be the norm in Phuket).

Was clean, spacious and good distance to old town.

No lift but wasn’t that many steps

Upon entering the staff were very welcoming (and the smell was amazing - of the lobby not the staff haha). They gave us great tips were we could go around the city and we also rented a motorcycle from the hotel. The terrace on the top floor is accessible to all guests. We liked the big TV in the room as well preloaded with Netflix. Very clean hotel, with an awesome location.

There isn't much to fault here, maybe it's worth mentioning there's no lift which didn't bug us at all.

Lovely clean room, incredibly comfortable bed and my laundry was done in about 4 hours incredibly cheaply even for Thailand. The location is perfect - exactly where you want to be.

The lady on reception was unwelcoming - almost rude. She seemed impatient and there was no smile, no 'hello' just held out her hand and demanded 'passport'. The hotel certainly has no kerb appeal and there are no facilities - I couldn't find the gym. However, my room was amazing.

The hotel is a family business and they treat you like family. It is well kept, clean, located on a main street, close to down town, restaurants and local buses services. My room was very big, it was cleaned everyday and they provided bottle water and toiletries everyday. They also provide laundry services for a fee. I needed a ride to the airport bus terminal and the manager drove me on his scooter at 5:30 in the morning. I am thankful to him and the whole personnel for all their services.

No elevator, but took it as an opportunity to excersice.