The hotel was in a really good location with bus and tram lines just outside of it which made it very easy to get around. There are also a lot of restaurants and shops around if you want to grab something to eat and its always busy even late into the night. The staff members were also great and the included breakfast in our stay was good.

Despite the hotel being great and we had a nice stay the only negative I would say is that it is that the rooms are a little small.

The property was very well located, soo close to everything and literally next to the tram station, the breakfast was exceptional, and the best part of the stay was the staff, they were attentive to all our enquiries, helped us so much with everything, a special thanks to Kawtar who provided an excellent assistance and valuable advices that shaped our trip, thank you for the amazing service 🙏🏻

I loved everything about it especially the staffs how they made us welcomed especially Kawtar and Yazan how they always smiled and made you feel like you were at home, I loved the cooks aswell because they made the best breakfast, and the location was amazing , it was near everything you needed, I would highly recommend everyone to visit bern hotel

No there is not one think I disliked about the place

His location in Aksaray is an advantage for whom want to visit the historical places in the city by feet (Blue mosque, Aya Sophia, Topkapi palace…). The stuff was so friendly and sociable. Thanks to the receptionist for her explanations. If you came from the international airport of Istanbul you can take the bus Havaist to Aksaray metro station about 5min walk to the hotel.

The staff, both at the reception and the bistro were very friendly, the rooms were clean, and the breakfast was simply superb with wide variety to pick from. I'd thank the staff - Kawtar and her colleagues for their excellent hospitality and making our stay pleasant

Nothing in particular

Staff member so welcoming and have excellent service for the gust , we loved the breakfast options and variety . I recommend for family and friend to visit with no hesitation .

Rooms need to be refreshed after guests checking out so that no left over behind smoke or any unpleasant Oder .

Ali is an excellent young man, helpful and help me in all matters. He made many things easy for me. Clean accommodation, tidy rooms, and a wonderful, complete, delicious and varied morning breakfast. Very good Wifi,near of all the transport ,for airpot bus ,metro and the is very very dpecial Yamen restaurant there very good

La Tv nest pad bien

Location, close to all kind of public transport including havaist bus. Staff was friendly and polite.

Room was a bit small. It says in room description that it is 30m2 but it is not. There is a television, but it is not funcionable. Didn't get clean towels every day. Overall it is ok value for the money and everything that I mentioned didn't ruiend our pleasent stay at this wonderful city.

The breakfast was stunning. Located at an area with locals and with vibrant nightlife. The stuff was the most polite that we have ever met. Definitely a hotel we are going to stay again in Istanbul. This hotel makes a difference amongst all others in the city, as we have visited many.

Excellent hotel I really enjoying being there great and very friendly service. Best hotel in Istanbul, And especially the reeveption staff so friendly and helpful. Mohamed and mouth am and kawtar and yazan. Thank you very much family Friends