The location of the hotel is excellent within a very lively area full of cafes and restaurants. The room was comfortable and spacious and accommodated the four of us perfectly. Staff were always happy to help and assist in anyway. I would definitely stay in this hotel again!

It would have been great if the small fridge in the room included a freezer compartment as we needed ice packs regularly. However hotel staff did try their best to accommodate our needs. Additionally, the bathroom door wouldn't close, a common issue I was told across all rooms. I was informed that the hotel is planning to fix this problem.

The location. The staff were very kind. The breakfast is delicious.

We requested an airport transportation (which was offered by the hotel). Unfortunately the hotel asked us to pay the full amount in advance. And on the day of the departure the driver was late around 40 minutes and we have flight to catch. It was very stressful and disappointed to end our stay that way. To be onset all the hotel staff were apologizing for that delay. In my opinion the payment should be after the transportation not in advance.

The suite exceeded expectations, looking even better than it did in the pictures. The stay was incredibly comfortable, with a bed so cozy that we didn’t want to get up. The room was well-stocked with plenty of towels, shampoos, and other products, and even included a coffee machine. The lighting was soft and easy on the eyes, adding to the relaxing ambiance. The room was much larger than I anticipated—more like an apartment than a typical hotel suite. The entire experience was truly luxurious.

The shower drainage could have been better.

Very modern, celan, great design. The spin bike in the room is DEFINITELY A PLUS. Love it

The air con setting is located in reception only. Do every time you need to arrange the room temperature you need to call and ask them. Some staff don’t speak English, I think they should definitely do.

The hotel and room were overall excellent. It was great to have a room span 2 floors; it was spacious and comfortable.

The only downside was that, in our room, the toilets did not have proper doors - they had clear glass doors. It appears that there are two rooms in the hotel like this. The showers also had clear glass doors, and this is fine for my girlfriend and I - but it's not OK when it's the door to the toilets and it doesn't allow privacy. It seems that the hotel wanted the style and effect of electrochromic glass, but didn't actually use electrochromic glass, at least not for these two rooms. I suggest that this be fixed before the room is rented to any future couples or (especially) families. The fact that there are 2 full bathrooms in the room, and the room spans 2 floors, did allow us to have sufficient privacy and thus this didn't become a problem.

Nice and clean. Located in a vibrant part of the city on the very lively street. Very nice management doing their job perfectly. Was upgraded free of charge to the higher class room and granted an early check in. Good nice fitted rooms, with some view even. Everything was almost perfect. I've read at the other reviews that rooms could be renovated, but I don't agree. Room was very nice and modern. At least in my case. Hotel is surrounded by the restaurants and cafe.

A bit noisy at night. But honestly this is very lively part of the city, trade and restaurant street. You couldn't completely avoid it. And it was not unbearable. Just if you are very sensitive to the noise - take it in the consideration. Breakfast was a bit boring - 6 kinds of olives was funny but this was the only variety. But the breakfast plan was very nice, and it has veranda and nice view. Very friendly staff. No big reasons for complain. If you stay more than one night - there are no reasons to take breakfast there - a lot of cafe are just in a minute away.

Having free breakfast was very convenient as we did not have to venture out so early in the morning. We made a good acquaintance with the gentleman at the breakfast area, I=lam. He was very friendly and helpful with recommending places to go and eat and evn how to avail of the local transportation. He had some very interesting stories for us and was quite delightful. Thank you Islam for making our stay at your hotel enjoyable.

Lack of a pool or sauna/spa.

the staff at the reception and at the restuarant were so sweet and nice. they would listen to us and wish to please us all the time. the location is perfect. the duplex room was enough for us 2 adults and 2 children. the breakfast was simple and tasty. the environmet there when we had our breakfast was comfy and really nice.

first thing i didn't like was the houskeeping. they did not do proper room cleaning. apparantly, they don't vacuum or mob the rooms. that we did not get as part of daily room cleaning. they were replacing the towels and cleaning the toilets. and by the way, what was so funny is they ised my own shower gel to clean the toilet!!! i could smell my shower gel in the toilet and see the bubble!! that was a shame the second thing is that we had a good duvet for our large bed but the single beds (for each child) had only thin blanket that is not intended for keeping you warm when asleep. so, when i asked them for duvet for each of the single beds, they gave us only extra blanket which was still thin, not a duvet. so, anyone staying there keep in mind they do not provide duvet for single beds.

Location, cleanliness

Here are the things I didn't like about this hotel. Firstly, the bed was extremely uncomfortable. Both my wife and I would wake up every 2 to 3 hours, making it impossible to get a good night's sleep. Moreover, in the morning, we would experience back pain as a result. Secondly, the breakfast was very disappointing. Istanbul is renowned for its delicious food, but the breakfast at this hotel was far from satisfactory. Considering the price we paid, it was particularly underwhelming and overpriced.

The room was our oasis of silence and comfort during an exciting istanbul holiday. We absolutely loved the beds, the bathroom and the equipment in the room. The noise from outside was hardly noticeable, public transport to Kadiköy and therefore all other parts of Istanbul was very smooth throughout day and night. I can wholeheartedly recommend this hotel!

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