First thing I would like to mention is Serdar! The front desk service name Serdar is AMAZING! Very helpful and very polite with such a nice smile and attitude during our check in and every time I ask for help. I really appreciate his customer service. He upgraded my room to a better room. He made sure everything was exactly how I requested. I would like to thank Forqan as well. Also, I would like to mention Mr. Baris Satik the restaurant manager he is AWESOME !! His hospitality is amazing. He made our breakfast experience so special and we really appreciate it, will never forget his beautiful smile and his good morals with us and everyone. Excellent breakfast , clean hotel , great staff like Ibrahim was attentive and provided excellent service during the breakfast time. Also Hassan. Highly recommended and thank you for everything!

Great breakfast selection Friendly, helpful staff Nice neighborhood with lots of dining options within 15 minutes walk. You also reach the metro station in 15 minutes. There is a taxi station across the street. Luxurious hotel, and overall affordable for this level of luxury.

The wifi was payable, although the charge was not much and there was a slower free version available. It doesn't add much to the bill, but the psychological effect is unpleasant. I of course understand everything has a cost including internet, but it is now standard to include it in the room price, not just in 5 star hotels but much more basic ones too. More significantly, we were surprised to find they charge money to use the outdoor pool. The charge was not insignificant and we didn't go there again as a result. This was disappointing because the pool was actually one of the reasons I chose this hotel.

Although I am no stranger to the Hilton Istanbul Bomonti, having stayed there during previous trips to Istanbul, I would like to share my recent experience. The hotel is situated in a prime location within a quiet neighborhood, though it is not in downtown Istanbul. For travelers looking to be near the Sultan Ahmet district, this may not be the ideal choice unless you have a car. However, for those seeking tranquility and accessibility, this location works well. Service and Facilities The reception and staff were absolutely magnificent, providing exceptional service that I thoroughly appreciated. Special mention goes to Mr. Engin Arsalan and Ms. Esraa. I was lucky that Mr. Engin handled both my check-in and check-out. He was extremely polite, knowledgeable, and helpful, making my experience seamless and enjoyable. During check-out, I also met Ms. Esraa, who approached me with a warm smile and displayed exceptional courtesy. Her attentiveness and professionalism were commendable. The rest of the reception team also deserves recognition for their outstanding hospitality. The hotel’s facilities are excellent and add to the overall experience. I would highly recommend this hotel to others for its quality of service and amenities. Lounge Experience One of the highlights of my previous stays has been the lounge access. I always ensure my reservation includes lounge privileges. Previously, I enjoyed the spacious business lounge on the 34th floor, particularly the 6-8 PM mini buffet, which was a standout feature for me. However, on this trip, I was given access to the executive lounge instead. While the executive lounge was cozy, it was noticeably smaller, and the 6-8 PM mini buffet did not meet the standard set by my earlier experiences. It was less impressive, which was a bit disappointing. Room and Room Service While the room was comfortable, there were a couple of minor issues.

See above evaluation

We enjoyed our stay at Hilton Istanbul Bomonti very much! We were impressed by the interior design and the whole atmosphere, it’s charming and glamorous. All people who work there really love their job and always ready to help. Thank you Mr. Recep Akalan and his team at the reception, Mr. Mehmet and Ms.Zelal. They upgraded our room and gave us welcome drink coupons. It was a nice surprise, indeed! The room was very comfortable, with the greatest view at the city, and clean. We appreciate the work of Ms. Nurcan and Ms.Tuğçe who maintained cleanliness and cosiness in our room. The bed and the pillows were comfy as well. We also loved the breakfast at the restaurant “The globe”, it was delicious! There was great variety of food and drinks. Thank you Mr. Volkan for his help and good service. The spa and the gym are well equipped and clean. The hotel is located in a very nice neighborhood near the old beer factory Bomonti, now there is an Art space where you can visit different exhibitions. You can also go to a beautiful park or just walk around to enjoy shopping and pretty surroundings.

I would like to thank mr Atakan the super hero of my stay I had problems with the payment and he solved it will all of his kindness pls give him award of the superhero of my stayy Also I would like to thank the GRM manager ms Esraa for all her assist of our stay and arranging for me best vacation and show me where to go as am first time come her both of esraa and atakan made my stay spotless this my message to the management you guys have best leaders at this hotel Esraa and Atakan foreverrr love you guys

I absolutely loved the staff/personnel - patient, professional people who answered all my queries and helped with health-related problems I encountered. The hotel was beautifully decorated for winter. Breakfast was OUT OF THIS WORLD - I loved it, I could stay in the restaurant for 2 hours daily and still wouldn't get bored with it. My colleagues shared the opinion.

There are not too many restaurants or places to visit per se around the hotel but then again it's not an issue of the hotel but rather a characteristic trait of the district.

We had an incredible stay at the Hilton Hotel Bomonti. From the moment we arrived, the service was impeccable. They generously accommodated our early check-in request, allowing us to settle in and start enjoying the luxurious amenities right away. The room was elegant and spacious, with premium furnishings and a stunning view. Every detail, from the plush bedding to the high-end toiletries, exuded sophistication. The staff went above and beyond to ensure our comfort throughout our stay. Truly a first-class experience—highly recommended for anyone seeking luxury and exceptional hospitality!

Nothing, I really enjoyed our stay here

I would like to thank emirhan and yusuf from the lobby bar they were wonderful and so helpful Also i would like to that the Guest relations manager Esraa and her beautiful team Aliya and Ece they were amazing team and made my stay very memorable i never see amazing team who called me by name and make me feek special and thats mean that there is amazing leader esraa who artanged all that I would liek to thank mr Alper from the reception for his effort and being so friendly

Super clean Great service Wonderful location Exceptional customer service

Our stay at Hilton Bomonti was truly outstanding from beginning to end. Upon check-in, our room was generously upgraded to a very clean and well-designed space, which greatly enhanced our comfort. Every member of the staff was incredibly lovely and helpful, ensuring we felt welcome and well taken care of throughout our visit. The breakfast offered a wide range of quality options, and the hotel's perfect location—close to numerous Istanbul attractions—made our experience even more enjoyable. We would like to extend special thanks to Kenza and Zelal at check-out for their exceptional assistance.