Room was warm and clean. Staff was very friendly when I arrived and explained everything to me very well. Location so close to the train station was key to me and made it easy to walk there and also walk to the other locations I was there to see such as the symphony hall and to restaurants.

Room was small but I knew that it would be tight when I booked. There was a little bit of noise, music playing from another room and also noise from the street but it wasn't too bad. I don't understand having to pay more for a room with a window but I was only there to sleep and was not in the room during the day so not having a window was fine.

I love everything about this place . This is my 8th visit as I always go for work.

Communication after you leave is terrible. The place is fantastic but I lost something and wanted to check if they had found it but did not manage to get a response. The person on the line kept on saying "enter or say out your reference number that starts with H " then cut off the phone without any care or the reason why someone would be calling. If you book with Travago or booking.com the reference has no H. This is frustrating and unhelpful. They need to have after care for customers. It appears they care about bookings and not clients. It appears they are interested in taking bookings not clients welfare after they leave. This could be administrative or managerial negligence, I am not sure. I have to travel back to check if they found what i suspect I lost.

The room room-though small- was comfortable and clean. The lady who welcomed us at the front desk was very friendly and informative. The hotel's rate was very competitive, and I am inclined to look at Easy Hotel for future short stays- particularly where they work well for travel connections. The Birmingham Hotel was perfectly located for the central train station.

While the room is efficient, it was probably a little smaller than I had anticipated -but perhaps this stems from my lack of understanding of easyHotel. I like all of the boutique style efficiencies although it was a little difficult to find somewhere to keep our luggage which we used as make-shift bedside tables.

This is a very basic hotel. great if you are on a budget. It does all the essentials very well. very good for people travelling alone who just want somewhere to sleep there is a comfortable bed, tv ensuite room is well designed for the space.

very basic. I thought a kettle to make a drink in your room was standard practice, all they have is a drinks machine in the foye. there is hardly any space in the room about a foot of space around the bed, and a little bit of space outside the ensuite, only just enough to get dressed. no extras such as a chair or a desk

Room is clean, budget affordable hotel. It is like a dorm room. A bit cozy, newly built hotel. The stay was overall comfortable.

Room is small with no windows as described from the hotel room type. It felt a bit claustrophobic, did not have any sort of light and the room is completely dark when there is no light so hard to think that it is daytime outside already at 08am for example. But this will fit for someone who wants to sleep only then you will get a very good sleep. Bed is small, will not fit for 2 grown up people, had to pay for upgrade fee for my parents. If you like to stay there, better go for Double or Twin room with windows, room is more spacious. Could not find the room size on the website or on the booking.com.

I loved the staff, eventhough working on Christmas day, made me feel so welcome and happy. The location is absolutely stellar for travelers like me. There is a 24/7 convenience store around the corner, a mall, the central station, and lots of restaurants.

It is minor, but what I would have liked is some table or something in the room so that I didn't need to eat and work on top of the bed. I would have also really appreciated some closet space and a kettle (but their absence is understandable considering how cheap it is).

Immaculately clean room and bathroom. All the receptionists which covered the desk had immaculate manners. Very comfy bed. Pleasantly impressed with excellent room and lighting design.

No basic desk or table or chair in the room, so I had to leave everything on the floor (2 fixed coat hangers available for clothes). But apart from that, probably one of the cleanest hotels I have stayed in. It would be good to have at least a little table or a chair to put things on. Easily done in the same design, like with a fixed table top with one stanchion. It would work.

Clean, great location. Only a couple of minutes from New Street station and the centre of town. Bars and restaurants on the doorstep. Very friendly, very helpful staff. Cheap, basic accommodation.

My room was on the top floor. The building ventilation system, which is presumably on the roof, was running until midnight. It was loud enough to be annoying- like leaving the bathroom fan on. I couldn’t get to sleep because of the noise. But the staff found me another room for my second night which was much quieter.

After a terrible day, with a cancelled flight at Birmingham Airport, I booked the hotel last minute and arrived quite late in the evening. A lady called Amina was working at the check-in desk, and she was very helpful and friendly. It was nice to have a warm welcome and an easy check-in process. The hotel is just a few minutes walk away from New Street Station, which is very handy, I was surprised at how quiet it was considering its location. It is a no frills hotel, but that was perfect for me, clean, comfortable, simple. Thank you.

Nothing, all as expected.

It's exactly what it pretends to be - A simple no-frill room in a perfect location for a price that is perfectly on-par with similar places these days. It does what it needs to do, offer you a comfortable place to sleep at night with a warm shower with good water pressure, plugs and lights in the right places in the room, with easy check-in. Let's see how those hotels fare in the long-run, but if they are properly maintained, there's no reason to stay in more of those in the future. Not the place to book if you want a nice cosy place with a kettle to spend hours a day, but exactly what you want when you're out all day and just a good place to sleep at!

Nothing