This was an absolutely lovely little hotel, me and my husband enjoyed our stay so much here. The staff we met were helpful and polite, rooms had everything we needed, lovely little touches as well. I was pleasantly surprised by the space in the room, and how comfortable the bed was, I normally hate hotel beds and this was a dream! It was enough away from town that it was quiet, but we walked to the Symphony Hall in 10mins to see our show so close enough for us to not need a taxi. Perfect for what we wanted, a couples night away, and we'd definitely stay again! In fact we were really sad to leave!

The only thing I could say is on the stairs there was a spot or two where the wall was crumbling, I think it needs a re-plaster here and there and that threw me for a moment, but it was just superficial. And the plug in our bath probably needed resealing as even my husband struggled to make it water tight (we did in the end though). Really small things that did not at all take away from the lovely stay.

The breakfast was not included in my reservation. However, these guys were thoughtful and provided a daily light start for everyone. Think fruit yogurts, fruits, or some healthier types of cereals. A special thought for the adjacent restaurant, The Button Factory: I had an excellent early dinner at the restaurant. If you go there and, in fact, anywhere in Birmingham, please (I mean it!) ask for the Attic Brew beer. If you fancy ales, I am sure you will thank me later. Top ale I had in my life :) But be open-minded; after all, it's a "forward thinking beer," as they call it. And last but not least, a high five for the staff working at the Button Factory. They also manage the reception for the hotel.

I don't really think I have something I do not like. I just noticed that the heater in the room was set to a maximum that made the atmosphere pleasant. During my stay, we had minimum temperatures around 12–13 Celsius. I wonder if the maximum temperature of the heater can be adjusted higher if the outside temperature goes downwards. But again, it's only a thought I had.

Room 15. The property was quite trendy with modern furnishings. Spotlessly clean. Very large room. Very comfy bed. Fridge, complimentary water, fan in room ( there were actually 2 fans but we didn’t know how to work one of them) Friendly staff. We were allowed early check in which wasn’t an issue for them to offer. We were offered 20% off food at the popular bar next door which looked great but we had prior arrangements. Good value for money.

We haven’t stayed in Birmingham before and this boutique hotel turned out to be a bit too far out for where we were going, which is no fault of the property. Some of the plasterwork seems a bit crumbly, the distressed paintwork hides a few sins but not all. The breakfast wasn’t great. The bread/ bagels were presented still frozen and took ages in the toaster. Ham and cheese for breakfast was Parma ham and Emmental which was a bit niche. A bit more choice would be an improvement.

This hotel is fantastic. For little money I got a unique, cosy, well designed room in a beautiful building. The bed was super comfortable, everthing was spotless, the bathroom had everything I needed. During the week there´s no breakfast. This is no problem though. For most hotels in this category you pay extra for a small breakfast. For that money you can have breakfast nearby. The hotel provided fruit, yoghurt, coffee, tea etc. for free. All good. I think it was one of the best hotels I ever stayed in. I doubt you can have a better experience in this city for a normal price. *****

Nothing. Everything was very good.

This place was decorated so beautifully. The room itself was huge and had been finished to a really high standard. The bed was super comfy and the bathroom was spotless. Breakfast was included and they had a great selection. Great value for money and a really central location. I was really impressed by the room itself.

When I booked this, I was messaged regarding the possibility of noise as the hotel is located right next to a bar. Our room was right at the back directly next to the bar, and we could not hear our own speaker over the volume. Luckily, me and my friend booked this for a Saturday night and had planned to go out that night, so it was not an issue. However, there is no way we could have slept otherwise, so only book if you plan to be out until late :)

Gorgeous hotel with great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental breakfast too in morning

I could not fault the hotel apart from I had an early arrival after being on go since 3 30 from Scotland in morning , hoped to have got into my room for around 1 /2 pm especially when I had an event at 4pm didn't get into room till just before 3pm , did message previous to enquire to get in a bit earlier but sadly to no avail. Still gave 5 🌟 because it was very clean and loved the character about it

Good location, lovely room and property. Bed was very comfortable and I slept well. Lovely high ceilings, good shower, spacious room, and I found the property very quiet (unlike a few other reviews) however I stayed mid-week.

There wasn’t a receptionist for the hotel which meant the property is only contactable when the restaurant opens at 12pm. I didn’t realise this as the website and booking mention check out from 7-11am, so I incorrectly presumed a staff member would be present in the morning. I would have organised my day differently if it had been stated more clearly online/in confirmation. In saying this - I would definitely stay again, now knowing how the property works.

It's Lovely place, check in was seemless, we was given a free upgrade to a junior suite on the ground floor. Amazing big room at the front of the property. The bed was very comfortable. Breakfast was included but this was a continental style breakfast, although no fry up the selections of pastries, cereals and breads was well presented and plentiful.

We was right at the front of the property, although the windows are frosted out there was a seating area out the front of these windows, during the day this wasn't bad at all but when we came back from a concert at around 11pm it was noisy and the music base from a nearby establishment didn't stop until 1.30/2am in the morning, so didn't get much sleep until after this stopped.

A beautiful townhouse located near the heart of the Jewellery Quarter. Lovely facilities – had everything I needed for an evening’s stay. Given how lively the area was, I was a little bit worried about noise but it was fairly quiet and there was a fan which also created additional soundproofing and comfort on what proved to be an unexpectedly warm Spring evening

Nothing springs to mind. It’s always nice to have more milk available for teas and coffees (and given there’s a small fridge it seems like that would be feasible) but there’s a Tesco Extra just down the road so was more than happy to get my own. Given there isn’t anyone manning reception, the check-out process could perhaps be a bit more robust i.e.returning the key to a check-out box rather than on a desk.

Old French provencial styling. It's an old place but I liked it. The bathroom was clean and modern. I mentioned that the toilet seat was loose and they replaced it. 👍🏽 One morning there was a leak from the room above, fortunately into the shower stall so it was localised. I contacted them and I guess they sorted it out because there were no further leaks.

Communication could have been a bit better. I had no feedback about the toilet seat or the leak. Not even a thank you for mentioning it.