Upon reading some of the reviews, I was quite skeptical to book the room, especially as I was traveling with a 5 year old kid. But for 44 pounds, I thought we could try it and if we didn’t like it, we could just get to another hotel. The hotel met my expectation just fine. The check-in process was a breeze. The lady who checks you in is very kind and understanding (unlike some of the bad reviews). She gave us a room with 3 beds as I had a child with me; we chatted a little bit and she was definitely the HIGHLIGHT of our stay. She has been with the hotel for a decade and is an extremely kind and knowledgeable manager. The hotel and the rooms are old but very clean. The linen, the towels and the room was spotless. We had hot water; a kettle with tea and coffee. Plugs are not in perfect places but keep in mind its an old building. The location is right in town center; 5 mins walk to a Waitrose and 10mins walk to the train station. I had absolutely nothing to complain about. Keep your expectations aligned with the reality that it’s an old hotel and you will be fine.

The hotel is old and could REALLY use some refurbishing.

This is my go-to place when arriving late or leaving early from Stansted. There is a 24-hour bus to the airport from Bishop's Stortford (£2) which stops nearby. The hotel is a (very) old pub and the age of the rooms reflects this. The lady that has checked me in on my stays is very helpful and kind. The room had a comfy bed, wall-mounted TV and kettle with tea and coffee. The bathroom has a large shower and soap, shower gel and shampoo are provided. Be aware that this is an old building and old hotel when booking.

The hotel is on a main road in the town so at the weekend there are people out until late and you may hear some noise from the street - not within the hotel's control but something to be aware of. The hotel is old and has not been updated for a while - although it is clean, secure and has everything you need for your stay.

Easy to get to , close to everything.

Stayed for a night before a flight from Stansted the following day and was very impressed with the hotel. The room was large, spacious and very comfortable with all the facilities I needed: eg. kettle, TV, fan for cooling the room, seating etc. The bathroom was also sizeable and clean with a good shower and soap/ shower gel provided for the stay. Only dealt with one staff member when I checked in, she was friendly and very informative and helpful. Location wise it was perfect for the airport, it was a short walk from the hotel to the train station (and from there a short ride to the airport). Also the location was convenient for the town centre in Bishop Stortford, with plenty of bars, restaurants and shops within easy reach. (The hotel had an Italian restaurant on site also which looked good but I didn't need to use it on this visit)

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Great location, very close to the train station and the airport, price was right, the hotel has a unique charm, it's a very old building, plus it has its own ghost - the Grey Lady, in room 27, plus some other, less famous ones in basements. The lady (who works there, not the ghost, although it might've been the ghost, you never know with ghosts) was very friendly, very helpful, and we enjoyed our stay. The bed was comfortable, the room was clean and spacious, with a big TV and a kettle for coffee or tea, wifi was also great. I disagree with most of the negative reviews I had read. Quiet place, very safe, full of history, great visit!

The check-in was a bit of a problem, as there is a phone number provided, but I do not have a British phone, so not sure how foreigners can call, a friend did it for me. The room was too hot, but not a big deal, we just had the window open. The shower was too hot, as well. There is a need of refreshment, like missing handles on the chest of drawers, but I think minor ones, as I can't imagine a modern looking place with ghosts, it just doesn't work. I can see how people might complain about the very thick carpet, I think it was unique, so you can hear the ghosts better. It was a bit noisy on Friday night, but that happens everywhere.

The owner was nice enough to upgrade us to a larger room for the same price, so that we could fit comfortably with two children Very helpful owner Great location, walking distance from the train station, from where it takes 9 minutes to get to Stansted Airport by train Free wifi Very clean Lots of restaurants nearby Free baby cot Comfortable bed Large, spacious room Quite and peaceful

Would be nice if the tv was a more modern one, where you can watch Netflix etc., not only cable TV. The reception desk was almost always empty with a telephone number to call if you had an issue -- we called twice, on the first and second day, once we got through, and once no one picked up and never called back. There were only two small shampoo/body wash sachets in the bathroom, enough for one person, but hardly enough for two grown ups, especially if both of them want to wash their hair. There was also only one not full toilet paper roll, and since no one was picking up the phone, the toilet was paperless for half of the stay

This hotel exceeded my expectations! First of all Bishop’s Stortford is a lovely town and the hotel is located in the heart of it with many restaurants, shops and supermarkets around. 10min walk as well from the train station, the reason why I booked this place because it’s a 10min ride from Stansted airport so it’s extremely convenient. And the hotel itself is simple but the room was super clean and comfortable! They also provide a kettle with plenty of tea bags and instant coffee sachets which is always very very appreciated! I absolutely recommend this place!

It’s probably an old building so I could hear people walking around, it would squeak a bit but nothing major!

Dee was lovely. Between booking and arrival I had sustained a fall and had one wrist in a plaster cast. I rang up to explain and she moved me to a room where I had to climb minimum stairs and provided me with an extra pillow to rest my hand on. The bed was very comfortable, the shower simple to use and the room had windows I could open. Decaf coffee was also available on request. I was also glad that I could check out any time befote 11 so didn't feel rushed.

I didn't need it but a hairdryer would have been nice.

Great location 20 mins by public bus (£2) to Stansted airport. There was a tapas bar with DJ across the road that we enjoyed. In the heart of the town, there seemed to be a good choice of places to eat and shops nearby. Staff were welcoming. Room had a TV and tea/coffee facilities. If we are flying to/from Stansted early morning/late at night we would stay again.

It could benefit from a bit of maintenance, but at the low price we paid this didn't bother us. It is a good budget hotel with a clean bed and bathroom.

Very good location, close to the airport, with excellent access to the airport by public transport even in the middle of the night! I do not understand these negative opinions, after all, everything about this hotel is described on the website! It is true that there may be no one at the reception, but just call and someone will always come. Lots of shops and restaurants nearby. We had a nice room with a bathroom and above all it was very clean .. and there is really nothing to complain about, you can always go to the centre of London. I highly recommend this place, we will definitely come back.