Clean and new facilities. Friendly staff.

Floors 1 and 2 are below ground level. If you are assigned a room there, you will probably hear the Northern line underground trains passing by every few minutes, which could make things difficult if you are trying to sleep. I tried to ignore it at first, but after an hour or so asked to be moved to a different room, which the staff helpfully agreed to do. Upper floors were quiet.

The hotel has a nice and modern design with a large lobby area suitable for online meetings and finishing work with a good cup of coffee. Rooms are spacious with a seating area and huge TV screen which is not very common in London hotels. Breakfast was good and had a good variety of options. The location was convenient with a supermarket and some food joints just next to the property. Old Street station is less than 10 minutes walk. Old Street station is going through renovation and doesn’t have a lift or escalators so take this into consideration if you have heavy luggage (not the hotel’s fault but it’s good to know).

I booked a room with a window and paid extra for the window. I thought the window would be a real window with a street view or any view. However, it turned out to be a fake window fully blocked out with glazing which allows some light from the outside but can’t be opened and can’t see through it. I felt a bit claustrophobic and isolated especially that I usually like to have a look outside and see how the weather looked like before dressing up! This was a real turn off.

Great location, a few mins walk from Old St station. Lots of good cafes and restaurants nearby, good Deliveroo options in the evening. Staff were friendly. We got a really good price for the area but I’m sure that will go up as it gets more established. Everything is new so very clean. Decoration in the room is really nice. Good amenities in the bathroom, including conditioner. Great range of plug sockets including USB A and C. Big shower. Bed reasonably comfortable. Good for a short stay. Hot and cold options at breakfast.

Some parts of the breakfast not the best quality. Would prefer option to pay a bit less and not have breakfast included since there are so many good breakfast options nearby. No windows, just a small frosted section of glass. Would be good to have somewhere to get ready more easily eg table in front of the mirror. A few hangers but doesn’t really have a closet. It’s very new so they are working out the kinks - maybe expect a few issues for early stays e.g. tv software not fully set up, shower very stiff so hard to adjust.

I am a sucker for a an amazing staff, but a real sucker for an amazing stay I loved my room I went here for a suprise for my fiance for his birthday and we had a wonderful time! Everything was perfect the food was good the drinks were good the staff were great filled with positive energy, great vibes and welcoming soul!! I LOVED every single time spent there! It was well worth it the bed was great shower pressure amazing I didint want to get out the shower lol This literally was the perfect location!! I really need to start taking photos or videos so you all can at least viewed what I viewed but honestly the pics that s provided does not lie everthing was just like the picture when I booked the room!! THANK GOD

There was nothing that I did not like everything was perfect

Clean and comfortable. The staff were very nice, courteous and helpful just seemed to go that extra step to make sure we were OK, nothing too much trouble. Good toiletries selection and nice BIG fluffy towels. Room although small.ish had everything needed and the seating area was nice to have too.

Very minor as such but hoping it can be used for improvement. It would be nice to offer fried eggs with the breakfast even if they had to be ordered as the scrambled ones didn't hold the heat hot. The sausages aren't nice, better quality ones would be a good idea.

The hotel is conveniently situated, around 800 metres from an underground station. Rooms were clean, staff helpful.

No view from the window (milk glass) plus windows cannot be opened. I personally feel bad in spaces like that and I think it should be mentioned in the description, especially for people with phobias (they may be left with no accommodation altogether). Breakfasts are very poor plus the kitchen staff do not worry too much if some food selection has run out (it takes them ages to bring bacon or veggies). Strangely enough, the breakfast choice on day 1 (of 4) of my stay was richer compared to all other days. Hotels of the chain in other countries offer MUCH better food selection.

Location is very nice, near to underground, supermarkets and some restaurants. Rooms were very clean and the staff was nice. Since most of the reviews were complaining about basement rooms I have requested a different one beforehand and they provided an upper floor room.

I didn’t like the fact that it is not possible to see outside from the room. And also breakfast is not worthy at all, all you have is full English option or waffle maker and chopped fruits were so soggy that it would be better if they don’t offer them at all. Additionally boiled eggs were kept in the fridge section, terribly cold, instead it should have been offered on a warm tray. I believe continental breakfast option would be a better option since not all the guests visiting London is from UK.

This hotel was great value for the price. It is brand new, everything was super shiny and clean, and the staff were really nice. I was glad I got a room on a higher floor as I didn't love the idea of staying underground. The frosted windows didn't bother me. The bed was super comfortable, the room was nice and dark at night (frosted windows help with that, blocking the light!), and it was quiet - I seriously had the best night of sleep I've had in months. The room is basic but has what you need - safe, hangers, basic toiletries, enough storage space for stuff if you want to unpack a bit. Breakfast exceeded my expectations, not a culinary event, but enough variety that pretty much everyone can find something they like and feel full to start the day. Location was good, I chose it to be near a wedding I was attending and it worked great for that, but it's close enough to the tube stop that it was easy to get to other parts of the city too. Front desk staff went out of their way to help me figure out a strategic option to Uber to the tube and then train to Heathrow, they were super nice and also stored luggage for me both arriving and leaving. For the price I can't imagine what more one would want!

Honestly, I had few complaints. I wish they offered washcloths. Also, one of the two elevators was out of service during my stay, which really wasn't an issue till the last day when it meant I wait a full 3-4 mins for an elevator to come so I could take my luggage down to check out. Minor issues in the grand scheme of things. I would have been cranky had I gotten a room below ground so if that bothers you, ask for a higher floor.

Comfortable bed. Good breakfast. Good location. Nice breakfast lounge.

The room was very dirty and full of dust. Under the bed, there were layers of dust. We checked in at 10 p.m., and the room was full of dust. As I am allergic to dust, I got sick. In the morning, I informed the reception, but still, the room was visibly dusty. Also, it would be nice if they don't have the same breakfast menu every day because we were there for 5 nights, and a little variation would have been better. A small window for fresh air would be good.

Hi food was fine and all well cooked and warm .. I spoke to all staff they all replied . Good morning etc

On my first night from 8pm to 10.30pm something went wrong with the power of electric no T.V. no kettle to make a drink and then at 3pm a Large amount of shouting outside and in the downstairs of the hotel ! Police were soon called 3 cars they used laptops outside to download the CCTV.. of the incident .. I did not complain . its not my style / I did mention it when checking out and said i hope no staff were hurt .. Thanks for reading regards peter