Exceptional staff and Inn. But the plus devil was in the detail! A rubber duck in the bathroom, the personal handwritten ‘welcome’ note by the bedside, the wonderful retro Robberts radio playing classic fm. It’s little touches like this that turn an eight into a ten. Our meal and table reservation was flawless and the food served really tasty. Simple English dishes served with style. We run a hotel in France and give credit where credit is due. You can stay, dine and relax in comfort, enjoy comfortable well equipped quiet rooms, but be at Stansted, even dropping off a rental car in less than 30 minutes. Great Dunmow is also a beautiful thriving historic village in which to spend an afternoon exploring.

Room was clean and a decent size. Shower and bathroom clean and bed large and comfy. Breakfast was really excellent, good choice and well prepared. All the staff were friendly and helpful. Roberts radio in the room and bottles of water a nice touch. We didn't eat an evening meal in the hotel but based on the breakfast we will at our next visit. Great location in the centre of the town.

Strong deodorant smell in room on arrival but not a major problem as it cleared after opening the window for a few hours. Car park was a bit tight on bay size, quite busy and had a few large vans (they all left early) which made parking on arrival a bit awkward but not impossible.

Staff were so friendly and accommodating, nothing too much trouble. Espresso martini mixed by the lovely barman was the best I've had! Room was lovely and clean, beautiful decor, and some nice personal touches, including a rubber duck for the bath! Even got a personal hand written note from housekeeping staff wishing us a nice stay. Breakfast included in our stay, lots of choice and freshly cooked to order.

Evening menu was scaled right back to what's suggested on hotels website, however I understand mid week bookings are lower and in the hospitality industry wasted food must be their biggest loss...

everything was just so good. We arrived at dinner time, I had asked (later than I should have) for a lower flloor room as my husband has a bad hip. On arrival I was informed they had upgrded us to meet my requirements. The room was fantastic, huge, lovely big bathroon with the best bath, lovely and clean shower gel, shampoo all smelling fab. the meal that night was wonderful as was the breakfast. well cooked and srved by a very nice young man. In all honesty, we moved from the area nearly 10 years ago, but sadly were never in a rush to return to the Saracens, but , well what a difference very friendly, helpfull good foor wonderful service and a great host.

maybe don't be in such a rush to clear tables, bearly had time to put knife and fork down but thats just a niggly dislike

Perfect location as I was visiting friends nearby. Staff very friendly on arrival, single room was ideal, situated in the courtyard, spotlessly clean, nice walk in shower with toiletries and a comfy bed. Breakfast included was great, again really friendly staff and service, and the restaurant of the hotel is really nice. A lot of atmosphere in the bar and outside seating areas on the Friday and Saturday that I stayed, so an ideal spot for a drink in the evening. No complaints at all and I would definitely stay here again.

The breakfast was lovely just a shame they don't serve it till 8am. But was offered toast and coffee and croissants before hand. Great choice. Second time staying and was in a room in the court yard which are larger rooms.

Although I have returned to this hotel mainly for price and for the breakfast. The down side on both visits was the noise. Being a pub the rooms are to close to the out side seating. Was woken up by someone papping there horn at 1am. You have to appreciate its a pub and you will get noise.

The rooms, staff and restaurant were all very good. Breakfast was excellent and the gentleman with the beard was very pleasant and helpful, sorry I did not get his name.

There was live music on Saturday evening and 2 of our party had rooms above the outside courtyard area which was very noisy when they retired for bed and the noise went on for quite a while. This was disappointing and we would question staying again in what would be a hotel that we would use annually.

Location of the hotel is central to Great Dunmow and is walking distance to everything in the town. Breakfast was excellent and there was plenty of choice. I had the full English and it was cooked to perfection.

For some odd reason the WiFi either worked well or didn't work at all. It just kept dropping out on an irregular basis for a few minutes at a time. Cost of the stay was a little pricey but the hotel couldn't be faulted.

Our room was really nice and modern. It was large, comfortable, attractive, and all of the furnishings were in excellent condition. The bathroom was also good, with an extra long tub and great shower. We appreciated the free parking and enjoyed being in the center of the attractive town with lots of shops.

We arrived early and hoped we could get into our room but there was an extra charge of 20 quid.

Attended for our friends wedding on the 20th December. We were welcomed by Mandy on the front desk who was so helpful and friendly. All the team were fantastic, the food was wonderful and the accommodation was lovely. Thank you to the whole team who made us feel so welcome.

The wonky floors upstairs, the fave that you can fit in the bar area with general members of the public and the roaring fire in the bar.