Really, really comfortable bed! The room and ensuite were very clean and tidy. Friendly member of staff at check in. Temperature in the room was just right, not too hot or cold. It is a handy location for people travelling between England and Scotland.

The signs on the way in are confusing making it difficult to find the entrance to the hotel, especially at night. The signs need to be clearer and better lit. The white lines on the roads around the hotel are so worn they are barely visible in places making it hard to see when to stop and who has right of way. The wifi is awful. I had work to do and couldn't get any of it done as I kept losing the connection and getting knocked off the wifi. Even checking messages on my phone was really slow.

Clean and tidy the hotel was all on one level the staff were excellent and helpful easy to find the service’s

Signage to the hotel it’s self was not very helpful once you have arrived at the services, the first night the fire alarm went off at 3 am totally dark in the room, the alarm was so loud you couldn’t think and had no way of contacting the night porter as there is No contact information in the room, no emergency lighting visible, no information over the PA if the hotel had one (I don’t know )this needs attention so the residents knows what to do and whether to evacuate. The good breakfast is limited to fried unfortunately

Nice budget hotel right next to the motorway services and just a mile from Gretna Green. Our room was large and the king size bed was very comfortable. It was a great base for us to explore the Scottish Borders.

Only two plug sockets in the room… both on the dressing table, nothing anywhere near the beds. There are USB charging ports in the bedside shelves but these are no good if you have something that needs plugging in at night like my partners CPAP machine, and I expected more from a disability access room.

Check in was straight forward with lovely staff. The price was good. The facilities we needed were all there and working well. Hair dryer/teas and coffees /tv/nice shower.

The dog charge was high compared to other hotels at 40% of the cost of the room on top (£15). There was a black stain on the towel and a couple of hairs in the shower from previous person. It’s located within the motorway services area but this also has its benefits of lots of parking and food options nearby!

Room was warm, overall clean, well presented. Good hot water and a comfortable bed. Staff friendly and welcoming.

Very difficult to find, it is almost 'hidden' in the middle of the service area. I arrived at night and had not been before. The outside signage to help find the building is inadequate I had to ask the fuel station and then phone the hotel before I could find it. Internal signage is 'discrete' therefore inadequate e.g. the way to Reception. Minor point base of taps needed better cleaning and base of kettle.

Very conveniently situated for Scotland or Northern England. The hotel was warm and comfortable and offered tea and coffee facilities in the room Great bed and pillows and excellent value for money. Free parking as well as fast food outlets in the service area close by. On the plus side was our dog was accommodated as well, there was a grassed area to walk her close by

We liked everything about this hotel would highly recommend it to anyone looking for reasonable priced accommodation

There wasn't anything that I didn't like thank you! The staff were so helpful as my stay was for a few days and nothing was too much for them, the room was immaculately clean, comfortable and even quiet to sleep in even though it was close proximity to traffic. The location meant I had full use of the service station and it wasn't too far from Gretna Town too. Free parking meant I could leave our minibus and not have to worry about it once there. Overall a very pleasant stay and great place to work from with good Internet/free connection!

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The room was clean and warm, the bed was comfortable. Very basic room. Tea and coffee makings available.

Not so much didn't like, but observations. 2 pillow was too much and 1 not enough (just me), a nice proper armchair would be nice just to sit and relax to watch television would be nice. A tray in the shower to hold all the soaps and stuff rather than having to keep getting out to get items from sink. For what is available, very disappointed with the price, but assume that is it for motorway motels.

It was exceptional in every way. The added touches of books available in reception. A wide variety of snacks also available in reception, not overpriced like the usual vending machine type. Staff were very friendly and the price was absolutely amazing.

I couldn’t get any better, everything was what we expected To be honest, it was better than expected because it was so reasonably priced we expected lower standards and perhaps a bit substandard, but no , everything was exceptional.

This property is a hidden gem! It boasts an excellent location, being conveniently situated near electric chargers, making it perfect for eco-conscious travelers. The cleanliness of the property is impeccable, ensuring a comfortable and hygienic stay. The staff members are kind and helpful, always ready to assist with any needs or inquiries. While the property may not offer extravagant amenities, it provides everything necessary for a cozy and practical stay. With enough space to comfortably accommodate two adults and two children, it is an ideal choice for families. Overall, this property offers a fantastic combination of convenience, cleanliness, and friendly service.

No pool