The breakfast was good but maybe limited in choice. We have stayed many times at this hotel, the location is good. The staff were friendly and helpful.

More choice at breakfast. Fried eggs, better choice of cakes.

Amazing choice for the included breakfast. Wonderful double glazing, no internal noise, very good area for eating and relaxing around restaurant and reception. Direct phone to book a taxi. Stairs and lift. Easy key cards for bedroom. Very comfortable beds, lovely mirrors around bathroom and excellent shower. Only 10 minute walk to town and railway station.

Only thing that spoilt stay is that the hotel take cash for anything, which is a nuisance as most elderly don’t like paying by card. You cannot keep track of what you spend by card. When your cash is gone you draw some more and know your balance.

Our room was comfortable with just about enough hangers and shelving. The desk and long drawer were a good size and very useful. The bathroom was excellent. The walk in shower with lots of grab rails made a big difference to me. The two lifts were very efficient so there was hardly any waiting time. The staff were all very pleasant and helpful. The car park was very handy. There was lots of choice at breakfast and there was even porridge and fruit compote. It was always busy in the dining area but the staff worked hard to keep up with demand. This hotel is excellent value for money. The towels weren't automatically changed - hooray!!

The bed was just a standard double and could have been bigger and a bit more comfortable. It was a shame we had to pay a daily parking charge.

The location was great for us as a base to go to a funeral in Boston Good value for money as a winter break. Staff very helpful and always smiling. Bed very comfortable, I miss a bath but the shower was good and toiletries provided.There is a good choice for breakfast of a hot buffet or continental (see below).

It is great the breakfast is included, however, the glasses, cups and meal plates need to be larger, saves people getting up several times or taking 3 plates to ,make a normal english breakfast meal, Would save on washing up and also person contact is flu season.

The room was a reasonable size and was clean and comfortable, The location was good - well within walking distance of the city centre and restaurants in the Quay area if the weather is good which, unfortunately for us, it often wasn't. We ate at the Holiday Inn Express on one evening. The restaurant was reasonable. The menu is fairly basic but the service was good and it was not bad value for money. The breakfast is excellent and is included in the room rate. The B&B rate was very good value for money.. Parking is plentiful and at £8.50 for 24 hours is not bad value. Staff were very friendly and helpful. We would certainly stay here again.

The restaurant menu is basic. You also need a microscope to read the menu!

Proficient and helpful staff Clean and functional facilities both public areas and in the room Location was perfect for the Engine Shed especially if you like massive roundabouts! Parking was ideal if a little over priced Breakfast was enjoyable and much improved over my previous experience as s Gold Card holder. Much nearer the Premier Inn offer. Room was spacious, well laid out, comfortable and quiet. Bathroom had a couple of minor issues eg poor ish flow from the shower and a less than fully secure sink unit. Overall very good and happy to recommend

Parking costs View from the room ie a live building site

The room was large, with both a settee and a desk chair. I love the blue light in the bathroom, meaning you can use the loo at night without disturbing your partner! The location would be excellent for anyone visiting the university. We were given a room over the car park, which was really quiet. Staff members were very friendly and helpful both when we arrived (before check-in time) and on check-in.

Plug sockets were only available on one side of the bed and there were no USB chargers. The location is not really in the city centre. It is about 25-30 minutes to the cathedral up one of the steepest streets in the country. Breakfast was quite good, but not great. The grilled tomatoes were very squashed and wet, there was no fresh fruit salad, though I could make my own from an apple and a banana.

Room was a good size with a comfortable bed. Self controlled heating/aircon. Room was very quiet. Good shower with plenty towels and constant hot water. Breakfast was decent, with choice of cereals, toast, yoghurt, fruit etc plus hot buffet items too. All seemed to be good quality. Location ok, about 10-15 minutes walk from bus and train stations, city centre and the marina.

Breakfast choice was exactly the same each morning, which was not great for a 5 night stay, maybe a bit of variety would have been nice, such as some cheese, meats etc. This is, however, only a very minor complaint.

Booking.com state "Private Parking", but fail to state that it's another tenner or a little less if you go in. The "excellent breakfast included" is misleading too. It's a breakfast but it's a "buffet breakfast". It's not a bad place to stay, things are a bit tired and need a bit of a revamp. The staff are lovely. Bed very comfy. We payed full-whack of two hundred quid for a Saturday night unfortunately as we made a last-minute decision, it's clearly not worth that.

See above.

Location good as nice stroll into town and staff at hotel were outstanding in explaining how to get there. Room very clean and comfortable with fabulous soap, shampoo and shower gel provided. All staff were excellent and when the door card didn’t initially work went over and above to sort it quickly. Nice atmosphere in place. Linen very nice and clean and the whole place was clean and tidy. Breakfast was outstanding, and could not be faulted. An excellent hotel experience and I’d recommend it to anyone.

Nothing.