We liked this hotel. It is in a great location. There are many nice restaurants and cafes nearby: Our room was clean, cosy and quite quiet.

There is no lift in the hotel. When booking I asked for a room on the first floor. But unfortunately, they put us on the top floor and I had to carry my suitcases up the narrow stairs to the top at my 65 years old.

Location and personnel.

Don’t stay in the basement level if you’re a light sleeper. You will hear what sound like elephants in the lobby all night, and if you’re under the kitchen, God help you in the morning, sounds like cows queueing up for slaughter.

This hotel is so charming! Paddington is a really quaint neighborhood, and the hotel is super close to Hyde Park and Kensington Palace.

There was not an elevator, which is fine! But worth mentioning. And the shower was a little small, but it was cute.

Excellent location and breakfast!! Very kind and helpful staff. Hotel is located in a quit yet central part which provides good night rest. Definitely recommend.

Rooms are too tiny. With bigger luggage it’s almost impossible to move in the room.

I would say the location is super perfect 10 out of 10. Close to everything you need and ask for your travel. 5-10 minutes walk to Paddington​ Station and Lancaster​ Gate Station. Hyde park​ at Italian garden​ is right across a main road (Bayswater)​ which I really love. I​ feel that I​ live in safe neighbor​hood. I​ think the hotel was just​ renovated so the bathroom​ is new and very clean. The single room is fit for only one person with huge luggage​ like me.

Some points for improving the service: - They should have cat eye on the room door. - They should change room floor material from rug to others to prevent mold and musty smell.

Close to the Italian Gardens and close to Lancaster Gate tube station on the Central Line, close to some supermarkets in Queensway. The place is clean and it's located in a nice and silent London borought. The room was clean, the shower was good and clean and at the reception good person for the check-in and check-out. I love coming back here to visit London. You simply cross the street and you're finding a laundry that let you have a good and cheap breakfast too. Avoid the shop near the hotel to purchase water. It's extraordinary expensive. Go to Queensway and you're getting a much cheaper price at the supermarkets. I never tried the hotel breakfast but I think it's very good with lots of good things to eat.

The location is strategic and the neighbourhood is safe, well served by services (pubs, restaurants, supermarkets, pharmacies) and public transport (bus and metro less than 5 minutes walk away). The room was clean and the bed comfortable, good shower. Staff helpful and friendly.

The room was small and expensive, but both price and size were clearly stated when booking. The building does not have a lift and the rooms are not well soundproofed, depending on your luck with the neighbours there may be noise from adjacent rooms and stairwells. A chair, a bedside lamp and a shelf in the bathroom would have been appreciated.

I was staying here as I've had two meetings in the City early morning. The location was very convenient, less than 5 mins to the train / tube station. The staff were very polite and helpful, especially the gentleman at the reception. He let me leave my big suitcase after checking out, so I didn't have to drag it cross the City while I was out, and I went back later to collect it. I felt safe here as a solo traveller and I will definitely be considering staying here again if needed an accommodation in London.

The pillows weren't the most comfortable, and I felt slightly cold during the night, but apart from this everything was spot on.

The staff were very friendly. The location was excellent - Hyde Park was a short walk away. The bed was comfy and the room was a nice size. The room was very clean. The price of the room, in the location, was excellent.

There was no chair to sit on in the room - only a footstool style thing - which wasn't very comfortable to sit on. The room did get warm at times but the air conditioning unit was controlled by the hotel. My room was on the 3rd floor but there was no lift.. but this is a feature of many of the older buildings in London. The shower unit was too small and it was a bit of a squash. There was no fridge.

Really cute rooms. Very close to Paddington Station. And thankfully there was air-conditioning during the hot streak in London.

There is no elevator, so you have to carry your bags to your floor. No assistance was given. Rooms are a little small. Shower is very small. Pillows are very hard.