really spacious immaculate and all the plates and cutlery were sparkling the rooms were huge and cozy at the same time with amazing charm and character I absolutely loved staying here and would definitely stay again location was perfect !

the middle landing area was sooo hot so every time you walked in to get to your room that but hit you with this current heat and had a strong smell of food too. that's the only thing I could add as other than a very hot landing on way to room it was perfect

Unit was huge. Should have stayed multiple days to take advantage of the kitchen and common space. The host was wonderful. I lost the keys and she asked that I leave some money behind to cover replacement. Which i gladly did!

Finding parking.

I think the showers hadn’t been used for a while, and this meant they smelled. No big deal but it would have been nicer not to have the odour.

Location is excellent, apartment was lovely staff were brilliant. Will definitely be using them again!

It was perfect. No complaints.

No breakfast

Very difficult stairs to the apartment. Would have been good to know before booking as I struggle with stairs and these were not easy to navigate

No toilet rolls

Bathroom was smelly because of drains

Location and quality

Nothing

Great location, very clean, good communication with host who responds quickly. Housekeeper and handyman both very professional and friendly. Lots of space, bed was comfortable. Kitchen adequately stocked.

A lot of the apartment is a bit shabby/tired. The kitchen layout is very awkward. There are zero 'nice touches' (not even spare loo roll), there's bad smells from the bathrooms and a lot of noise from the street and other flats. The wifi does not extend throughout the apartment. Should have a lockbox as I had to wait around in the cold like a lemon sorbet waiting to be let in. When I got in, the apartment was freezing and a handyman had to be called to fiddle with the boiler and make it work (one radiator doesn't work at all). I spent the first day freezing which wasn't a very nice start to the stay. Note: All this would be absolutely fine if it weren't that the price is so expensive and sets the expectation to be so much higher. I was hoping to treat myself to something a bit special and was disappointed. Felt like it had the disadvantages of an Airbnb with none of the advantages. It's also a very impersonal apartment that doesn't capitalise at all on the fact that it's a Tudor building. Bland artwork and decor instead of any vague nod to the locale or history. Absolutely no notes/interest in/ commentary on the history of the building and consequently no atmosphere which is such a waste.

size was good and it’s a beautiful building

no complimentary shower gel etc and no complimentary tea making. It was freezing cold, the heating hadn’t been put on in advance, one radiator didn’t work, light bulb was out making it dark in the lounge, Christmas tree batteries had leaked, no one on reception.