somewhat close to music festival.

over-priced, room old and run down, front desk crew a bit confused about us adding an extra day, need to take golf cart to get to lobby/valet, lack of room service/off hour food options

Hotel was under renovation but still nice .

Ice machine on our floor didn't work and the room i reserved was not available and it was the only thing I wanted for my daughter for the room to have pool view.

The room and bathroom were clean and big. Beds were comfortable. My husband went to the spa and had a relaxing time.

The adult pool is small and the drinks were way way too expensive for what you got! The breakfast buffet needs more variety. Ridiculous to charge for parking in addition to hotel rates.

The pool was excellent! it was clean and just as it was on the photos online. The slides were excellent! my girls and I really enjoyed it! The water temperature was comfortable and the pool was clean

I guess the only 2 things I didn't like was that the guests already paid alot for the nightly rate for the room, the most they can do was maybe a free overnight parking for hotel guests or a discounted rate for guests. Also the grab and go/convenience shop was super expensive!

We were a party of 5, so we had 2 beds and a pull out sofa bed. Was a little bit tight with us all being in there, but it was fine as a place to sleep. The pools were lovely and the larger pool with slides and the last river were great for the younger kids. Food at the pool was nice too and the kids options were ideal.

The service at reception on arrival was not great. I had been waiting in line for 10+ minutes to check in when I was finally called forward. I was literally 30 seconds into the check-in process when I was told to move aside as the person behind me in the line was a VIP guest or had some special point membership. So they took priority over me. Not a great experience. Our room was also situated next to the Air Conditioning pump for the building based on the noise that kicked in at 5am and then every 20 mins. This was my very early morning alarm clock and I had to complain about this as the noise was a joke. The manager offered us free breakfast as an apology which was fine, but not ideal when you are meant to be on a relaxing vacation.

Lazy river. ALL staff were great, including housekeeping. Having a fridge in the room and the ability to rent a microwave was great, especially since it was 121 degrees outside during our visit and the ability to reheat my coffee. Kcup pods with the coffee maker was great as well.

No directions to operate the water dispensers that were located all over the property. Had to ask housekeeping for assistance. The assistant(s) for the bike rental were hands off and did not help to get a bike out or in. A bit of a difficult task when in swimwear and flip flops.

It's a great resort for families. The lazy river and pool next to the water slide are heated. Everything in the room was great, staff great also and super helpful. Service by the pool was very efficient. We went out one night to a local restaurant which was great also.

Around the main pool there is not enough seating. There are no loungers, only adironack chairs, unless you get a day bed and when we tried to get a daybed we were told they were all booked, but lots of them sat empty. People were going early and saving seats by putting their stuff on them and so there were lots of seats not being used but taken. I know this is a difficult issue to manage, but it needs to be resolved in some way as it's the only negative. At the least, if people don't turn up for their reserved day bed slot, the beds should be released to someone else. If you want happy customers, you should reduce the number of space-consuming daybeds and increase the seating.

The amount of pool choices were great. Loved the lazy river, however it was not wide enough of the large size of groups and pool goers Adult pool was fantastic Staff were great. Friendly, helpful. Check-in line was small and desk well staffed for the busy weekend. The room we had was nice.

The pool areas were not properly washed down from one day to the next. The room air-conditioning was not cold. Alcohol drinks were moderately expensive and were small. The resort was nice, but pricey.

Checking in was easy. All staff were professional from valet, doorman, and check-in associates. After speaking with the manager, Cameron, he was able to offer us an update grade to the mini penthouse. Mr Cameron was very professional, patient, and empathetic to our situation.

Was given the wrong room at check-in. Didn't have cold water waiting for arriving guest (it was 113 in Indian Wells, CA) Had to change the room after being given incorrect one (queen room with 2 queen beds reserved, got 1 king and a full) We were upgraded to the mini penthouse but had no microwave or ice maker in the room. Both phones in this room had static in them. Remote in bedroom needed batteries replaced and were inoperable. Insufficient self parking (I believe this facility allows day use to non guests who take up the self parking from guests). This resort should consider adding solar covering in the self parking lots. This would've provided guests shade from the intense heat.

We love coming her every year for the first week of summer vacation. My son love the slide and the pool. My girlfriend and I had one of the best margaritas we've ever had and enjoyed our time in the adult only pool. Excellent value for what you get. We'll be back next June.

The service in their restaurant has gone down. One of the hosts told me they were short staff. They were turning away guests, although there were a lot of tables available, because they didn't have enough help. This sucked because when you stay at this resort you don't really want to leave after a long day in the sun. We finally got served and the quality of food wasn't as good as I remember. Disappointing given how expensive this place can be