Loved the two queen suite, as we were traveling with our adult son. Having a separate but adjoined bedroom was ideal. Loved the size of the room and the very comfortable beds. Loved the pump bottle dispensers for the soap, shower gel, shampoo, conditioner, and lotion - a huge plus in my eco book.

The pool could use a little update. I went there early in the morning and there was standing water all around the edge of the pool in the walkway area. I don't like that the hotel charged a $200 deposit and four days after the deposit hold, the fee is still on my credit card as a pending charge.

We enjoyed the pool and hot tub which was very clean and functional, we felt it had too much chlorine though that burned my familys eyes, we rented the Family Suite which had 3 queen beds, was very spacious and accommodating with plenty of pillows, blankets and towels. The housekeepers were very helpful and friendly when we needed more items. The location of our room #224 was perfect being a quiet spot away from noise in the back building. We had originally been reserved for next to the pool but checked in early and we were very happy with that room. Bathroom was not as clean as I would like.

I would like to see breakfast buffet be provided especially for those who rent a Family Suite or Any room with two or more beds suites. Also the bathroom and shower/Tub had previous guests hair that I had to clean before our family could shower. Housekeeping needs to be checked up on to make sure rooms are cleaned properly.

Simple, clean, had what we needed to sleep two nights. We weren't there to spent time at the hotel.

At the front desk, a man couldn't find my reservation with my name on it. He kept asking my boyfriend for his name and if we were sure the reservation wasn't under his name. The man couldn't accept that I was telling him I made the reservation. It seemed like he didn't want to deal with a woman. In the end, a woman came out to rescue him and found my reservation.

The room was clean and a good size. The air conditioner worked great as well as the refrigerator and coffee maker. I liked that they included hand soap, shampoo, conditioner and even lotion! The location was perfect, within 5-10 minutes of everything. The balcony was nice and you could see the ocean from it. Staff was friendly and helpful and we had no issues with them at all.

The water was extremely softened, even without soap it felt slimy and with soap it was even worse. I assume they are on well water and softened water should be expected if so. It also seemed like the pool heater was out/not working during our stay so the pool was pretty cold, although the spa was great and nice and hot. The beds were very "soft", we are used to a more firm bed, this may or may not be a bad thing for certain people.

Quiet room, comfortable bed.

Very minor mold in the corner of bathtub that can be easily removed with a mold remover spray & good scrub so cleaners are getting lazy. The rooms are bland & so is the pool & bathtub area. A little color warmer lights in the pool & cool art, this place will be the trendiest place in Monterey. It’s called “The Stargazers Inn” with a name like that you should have pink or purple walls, led warm lights in the pool area, star maps, astrological art. Romanticize the garden area this place will be a hit. So much potential but yet as it is so bland.

loved the indoor pool. The staff was very friendly and welcoming. Having stayed at various hotels, I really appreciated that the walls were insulated that I couldn’t hear my neighbors’ conversations/ tv’s. I’ve had too many experiences where I can hear my neighbors tv’s blaring at all hours of the night, so this is a definite plus.

parking is limited and there is only one way in and out the parking lot. So when trying to back out when all the spaces are taken can get a little tricky.

Easy to find on main road leading to Downtown Monterey and easy access to the freeway. Price was good, easy check-in and room was clean. I also appreciated the drop-box for the checkout. I was in a rush and a few customers came in, so that made it simpler.

The light outside the door was on all night and the shades were those kind that has that has a draw bar to open. The result was that the light shone through the cracks all night. It wasn't intense, more like a night light, but still not ideal for a light sleeper.

Considering its price, this hotel is by far the best among all the hotels that I have stayed in so far. The facilities are all and new. But mmy favorite thing about this hotel is the indoor jacuzzi and swimming pool. My 12 year daughter loved it so much and we spent almost 3 hours there.

Nothing. Everything was good.

Simple but clean rooms w/no nasty bed cover. Indoor Pool w/hot tub was a good addition. Happy to see they had done some upgrades to rooms since I last stayed here many years ago.

They need to maintain the furniture, two knobs missing from the dresser, pretty simple fix to pick up replacement knobs at Home Depot or Lowe’s. Towels were very cheap and rough, they should invest in higher quality/softer cotton towels to get higher rating.

For the price of ~$135 we received a very comfortable room with reasonable amenities.

It's not a 5 star hotel, but you can't expect one for the price. Not all of these "issues" will be realistically addressable on this hitel's budget. Room 215 needs some repairs in the bathroom. The pool room has a broken window. The beds were 2.75/5 comfy. The stairs were very steep/narrow.