I was pleasantly surprised. Initially, I thought I made a mistake, but after my first night I appreciated the location, quietness, clean room and clean restrooms. There is a sink in each room which is nice to have so I can easily brush my teeth and wash my face without having to walk down the hallway. Others staying kept to themselves and didn't make a bunch of noise, the beds are simple, and mattresses are wrapped for protection, I was worried about bed bugs and did a quick inspection. It's run by what seems to be a group of Asian women which I also appreciated and there is someone sitting at the front desk checking to see who is coming and going. Ultimately, I felt safe as a solo female traveler and would stay again as it was extremely affordable for such a great location. P.S. if you are riding BART to get here, get off at Montogomery not Union Sqaure. Less of a hill to climb and not many homeless.

The location is excellent, you have all the public transportation options one or two blocks from the hotel, it's central so obviously you're going to hear the typical traffic noise of a city, it's logical because of the location which I insist is excellent. Plus you don't see as many crazy people wandering around as you do in neighborhoods closer to the Tenderloin. It really has a very safe location. The property has many bathrooms and they are super clean. The hotel workers are very friendly.

Bed mattress

It was at a very convenient location, being right next to chinatown. It was also in walkable distance to the pier. The staff were friendly and they allowed us to store our luggage on the day of our check out before our flight. The room was pretty clean and there was a sink in the room.

Our room was pretty small, there was just enough space for a double bed, a small wardrobe, small table and a sink behind the door. Opening the door also blocked the space in front of the sink. It was inconvenient when one of us had to use the bathroom and the other brush teeth, as the opening of the door got in the way of the sink user. There weren't many shared bathrooms available, but they were nearly always free, so that was quite ok. During check in we came with a car, but we couldn't find a good parking spot next to the hotel. We used roadside parking but wasn't too sure of the signs and whether we were allowed to park there.

The hotel is very clean and maintained well. The staff are friendly and helpful and housekeeping is done when requested for. The location is very convenient and safe as it is right in front of the dragon gate of Chinatown. So, there are always people walking along these roads and it is safe to walk till 8 or 9 at night.

The only drawback of the hotel was that since it is in a busy locality, there is always some traffic even later in the night, so it is not very quiet at night. But the location is also a central one and it is close to 3 BART stations, Powell, Montgomery and Embarcadero.

Loved the staff, vibe and the tea! Bathrooms, showers and kitchen were clean, the room had everything you need (except USB charging port).Great value, good location. Will definitely come back and have already recommended to others.

Minor things- No USB charging ports in the room to charge phone overnight. $100usd deposit may take up to 17days (International card) to be refunded but was offered to pay it in cash so it could immediately be returned on departure (if I was just arriving in US rather than leaving I would have done this). Use of disposable cups, plates, cutlery (great to have them but would be great to have reusable ones too...even if each person got a set and had to return it at the end (the security deposit would help encourage this!)

Clean facilities. One night a bathroom had some tissue on the ground, but there were plenty of other bathrooms.and it was a one time thing, NBD. Pretty amazed at how clean the staff (and guests) kept the place. Room was small, but had storage, a desk, a sink, and a fan. Bed had nice linens. Four different pillows so easy to find a few that worked. Free water in lobby and a cheap vending machine (dollar water dollar fifty drinks, and dollar twenty five snacks) so I didn't have to head out late at night.

Bed was a innerspring with some body dents. One side was comfy enough though. My neighbors were quiet and my window was to the inner courtyard so no sound problems, but would bring ear plugs just in case. Fan in the room was great for March, not sure it would handle the summer.

The room & bathroom were super clean and well-maintained. Staffs are friendly. Many amenities & rental items are available. The location is great, close to downtown and in a safe area.

In the middle of downtown (police sirens are sometimes going around at night), so you will need to bring earbuds.

Im so happy I've booked a single room in this hotel!!! The staff was very kind and the entire place is very well maintained and clean! The bed was comfortable as well. They offer hot beverages in the pretty and clean kitchen all day long. Even tho the bathrooms are shared, theyvare always clean and tidy! Last but not least... the location is just the best! In the heart of San Francisco! I loved everything!

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Great place to stay for the money. Enough showers and WC's (3 per floor), a fridge in the room + kitchen and lounge is available on the first floor, so you do have an option to microwave something for the breakfast or dinner - therefore you could save a bit more since you could just buy food from groceries instead of restaurants. There were also a heater and power cord extension, so you do have enough space to charge everything. If you need a place to stay close to the city center - can recommend it for sure. There is also a laundry room with an iron available.

All the usual issues for the "non-luxurious hotel" - sound insulation, the room was a bit tired, but, again, non of that was a major issue. Don't expect much, the stuff is friendly and do try to keep all common areas clean and fresh - so that is really good.

Super friendly staff. Closed to the main street, Chinatown, and public transportation. The room wasn't big but had everything a solo traveler may need and was quite clean. I asked for a quieter room and even as a light sleeper I had a very good rest. The shared bathrooms and restrooms were also clean. There was free coffee and vending machines and a dining area downstairs.

Nothing :)