The bed was super comfy - I slept so well. And it was quiet. If people could have been encouraged to take their shoes off and not walk around a lot and heels at the upstairs rooms, that could have been appreciated, but it was otherwise really quiet.

For me personally, I would have stayed longer perhaps if the room had been bigger. But a lot of people wouldn’t care about that.

beautiful, easy to get to, easy parking, lovely interior decor. It looks like an old-school motel but the interiors are really fresh and lovely. Wonderful pool in the center, and perfectly located blocks from my conference. easy access to beach. Having the pool in the middle made it feel like everyone had a "view".

nothing! It was perfect!

Nice room, clean, and amazing location a mile walk from State Street and a block from the ocean.

There was a weird sour smell every once in a while that we couldn’t locate. Thought maybe it was coming from the carpet under the bed. Also, would be nice if there was a refrigerator.

The room was spacious, very clean and recently renovated. The Hotel is in a greet location, just a few steps away from East Beach. Private complementary parking is a great plus.

Clean and comfy

Can you put a magnify mirror in bathroom

Appreciation for your services keep up your good work more grace

So far so good

Great location: a block away from the beach and a few minutes drive from downtown. Room was comfortable, although a bit small.

The room was small, the bathroom door didn’t lock properly (unless you somehow manage to lift it and make it fit in the frame), the shower was old and dark. The bathroom could use an overall remodeling.

Location was great

Brown stains on clean pillow case. Magnetic latch broken BR sink cabinet. Hard loose grit on the floor throughout room.

Location

The staff is practically absent. Don't bother calling the front desk, because nobody is ever going to answer. Also, don't bother yourself with texting the messaging link that they completely spam message you to use, for any assistance. You will get no response. On the night of check-in, after enjoying a cold evening on the town. We attempted to use the shower, only to be greeted with ice cold water. We attempted to call the front desk, there was no answer. We attempted to text message the customer service line, there was no answer. The heating system is crazy in the room. We had it set to 73 before bed, only for us to wake up in the middle of the night sweating because the room was 83°. The following morning, prior to check out, we tried showering once again, esp because the heater made a sweat during the night. The water was ice cold. We tried to call the front desk for assistance, there was no answer. We texted the customer service line, there was no response. Who doesn't provide hot water? Especially when you were staying on the beach in the winter? We go to check out and upon approaching the front desk, there was a sign saying that the staff was unavailable. Who was the genius who thought it was a good idea to have absent staff members during checkout time during a busy holiday season? I managed to find the manager, Esmeralda. I complained to her. She basically victim blamed me and told me that nobody else complained that there was a lack of hot water and that she'd send maintenance to check the boilers. She informed me that corporate is closed and that she would get back to me at the top of the week. She never got back to me. I called her back 10 days later since I didn't hear from her. She once again victim blamed me and repeated that nobody else complained about the lack of hot water and that maintenance checked the boilers and that they were fine.