Breakfast was good but nothing special. Usual fare and pretty much the same every day. Location was EXCELLENT. Loved Megan the bartender in the evenings. She was very friendly and AWESOME!

Room a tad small for 4 adults but nice. We loved the good-sized closet too and the extra bed in addition to the two queens. Restroom by the workout room needed more attention, seemed to be issues daily and not sure whether anything happened. One of the two auto-flush toilets never did get fixed properly during the several days we were there.

We had several experiences of Florida hotelrooms for 5 people in a row and this was by far the best. It was not too cramped, even though the five of us stayed in the same room. There were towels and linen for five (which I couldn't say about the other hotels we went to). Beds were comfy, bathroom was really nice and had great shampoo, shower gel and even loiton in there. The breakfast was great.

The AC unit was right next to one bed and made sleeping cold for one person. Also it was really loud.

Fantastic experience! We booked because the price was great. We LOVED this property. It was really clean. The staff (Liz at the front desk, Cheryl at the bar) were pleasant, friendly, professional and efficinet. The location - it was so close to everythinng we were there to do. We will stay on this property every visit!

What could have been better? We really have nothing!

We got in late on Thursday, March 30, 2023 and the gentleman who was working at the check in desk was so friendly. He made us feel welcome and asked if we needed a drink from the beverage fridge or a snack. We got in after 12am, and I called the front desk earlier in the day to let them know and to not give our room away. The front desk said they will not, and it wouldn't be a problem getting in late. The pool was very nice and clean. There were pool towels available to use, which was a nice feature to offer. Our room was very clean, and I am one who is very picky. The beds were comfortable. We did not do the complimentary breakfast, it looked good. The staff was so nice and helpful. The location of the hotel is in the happening spot in Punta Gorda. So many restaurants and shops near by, you could even walk to. I would recommend this hotel to friends and family. I hated to leave this fun area.

The parking lot is was always full, so we had to park in a area off of the parking lot.

The property is situated in a prime location with ample parking available. The entire hotel was spotless, offering a comfortable and welcoming atmosphere. The staff were exceptionally friendly and attentive, enhancing the overall experience. The room was spacious, perfect for a family of four, and the beds were incredibly comfortable, making for a restful stay.

The breakfast was the best around - hot foods, great selection of items and the staff was constantly cleaning, replenishing, and making sure everyone was getting what they needed. This hotel is so clean and well maintained. Our room was very spacious, quiet and clean. Checking in and checking out was super easy. The employees at this hotel are exceptional - pleasant, attentive, and keep everything running smoothly - Thank you, Thank you!

I didn't like that we actually had to leave - we really enjoyed our stay.

My room had a nice view of the harbor when looking out the window. Everyone was very nice and helpful. The hotel is very clean. The breakfast was good. It had hot and cold items. Along with a juice machine. I appreciated the water bottles along with the filtered water bottle filler in the gym. I would definitely stay here again!!

For me the lighting in the bathroom by the mirror was not bright enough. It made it difficult when trying to put on any makeup or style my hair. There was a fine line with trying to get my shower the temp I wanted. It felt hot more than a warm and when i would try to alter it, it would be more on the cold side.

The room was modern and very clean, beds very comfy. The pool area very nice (better than the website pics) and has some water toys available for kids. The breakfast was great with many options. Excellent location - about 10 minutes from the Punta Gorda airport and many restaurants within walking distance. The most impressive part was their staff - everyone we interacted with from the bartender to the front desk host were super friendly and helpful.

This is super minor but there was limited space for luggage in the room.

I like that I could bring my dog and that the room was clean and no fleas in the room. The bed was comfortable and there were plenty of toiletries and towels.

I would have loved to have seen the water from my room.

Breakfast good, very friendly breakfast staff. Rooms looked modern and clean. Great location, not far from Punta Gorda airport.

I had issues with Booking.com. I booked a few months prior and then found out it was cheaper that night and they wouldn't take the price that Springhill stated on their website as a price match. Booking also had it at that rate so I had to contact them twice even though I sent both screenshots of the new rate in my original email. Not the best customer service so I will not use Booking.com again.