The location is ideal. Overall, there’s not much to complain about. The room was in a good condition, and the staff, both in the hotel and the restaurant, were very friendly and attentive.

There are a few minor issues. The mattress was too soft, possibly due to age, which made it feel like a hammock. The carpet in the room tends to trap dirt, giving it a "well-worn" appearance. The desk and the bedside table were covered in dust and stains left by previous occupants. While the bathroom design is visually appealing, it lacks functionality—there's no place to hang wet towels. It seems the focus was on aesthetics rather than practicality. Overall, these aren’t deal-breakers, but the hotel has much more potential.

We loved it! Super clean, friendly staff, housekeeping was super on it everyday. Location was good, lovely restaurants around and nice and safe. Boutique style, modern but brilliantly quiet we didn’t hear any neighbours except in the hallway.

Small thing but if you sell wine you need wine glasses in the room not just cheapie plastic cups!! The T is a bit of a walk but it’s a nice neighbourhood to walk, we’d absolutely stay again for the value for money :)

Room: The rooms at the Aloft Hotel in Chicago are well-designed with a contemporary flair. They offer a comfortable and inviting atmosphere, with amenities such as large flat-screen TVs, high-speed Wi-Fi, and a work desk. The rooms are clean and well-maintained, providing a relaxing space to unwind after a day of exploring the city or attending meetings. Location: The hotel's location is one of its key attractions. It is conveniently situated in downtown Chicago, making it easy to access popular attractions like Millennium Park, the Art Institute of Chicago, and Navy Pier. Additionally, it's within walking distance of various dining and shopping options, ensuring that guests have plenty to do right at their doorstep. Bed: The beds at the Aloft Hotel are known for their comfort. The king room I had featured a plush mattress and high-quality bedding to ensure a great night's sleep. The rooms was designed with a focus on providing a cozy and comfortable sleeping environment, which is essential for a pleasant stay.

I requested a city view and that's exactly what i got, i will never get tired of that view. The hotel is very central to everything, restaurants, shops and the train station. All the staff are extremely friendly and helpful, especially Kenneth at reception, he was a pleasure to deal with, so polite and professional, he's the sort of person you want greeting you on arrival. The Beatrix restaurant downstairs has superb food and offers room service. The room was immaculately clean with the most comfortable beds. This was my third time to stay at the aloft and i will definitely be back for a fourth.

I really don't have any negative comments or complaints. I would have liked more coffee, sugar etc in the room but that's just my preference.

It’s right between everything. Went for a concert and only had to walk a short distance to house of blues! Check in was easy and staff was nice. I didn’t pay for the ‘nicer’ view but the view we had wasn’t necessarily bad either.

Room is a little small. Not necessarily a dislike tho. It was just my husband and I so we were fine!

Loved the location and that there were 2 restaurants on site

The room was small, and check in was quick, but a hassle. They tried to double charge me for the room even though I paid in full before arriving and I had to correct them. Also, the $150 incidental fee was insane

I like that the rooms were very clean and throughout the whole hotel. My room had a exceptional view. This was a great experience for my first time in Chicago. I will be staying here again

I didn't like that the valet guy tried to swipe my card twice and then had to reboot the whole system so the card reader to work

Staff accommodation was amazing. Rooms and facilities were clean and well kept. Great location right in the middle of downtown Chicago. Anytime we needed help, from linens to directions the staff were quick to help. We were greeted with smiles everytime.

Only one elevator worked for most of our stay, which was understandable since it was a holiday weekend. Our room faced an ally which wasn't very pleasant but we were put on a higher floor so we still got a nice view of the city.

We picked this hotel because we like that they are pet friendly, they do not charge for small pets, so we always look for Aloft when we travel, the location was amazing we walked to our daily plans everyday, very close to popular spots like the Marina towers, the riverwalk, the Portillos chain restaurant, and lots of night life around too. We would def stay again here in the future.

Only thing I don't love is the parking situation, but we found a spot via SpotHero, but this parking thing is a city problem in most major cities all hotels charge.

We were thrilled to know that such a fabulous restaurant is located in the hotel. We made dinner reservations, and everyone loved their meal. Coffee and breakfast in the morning was awesome! Valet parking was so easy, and all the staff were friendly and helpful. The location was amazing - we loved being right in the middle of the bustling city and so close to pubic transit lines. We were able to walk or take the train everywhere.

Our room was not like the ones shown in pictures. It was smaller and not very spacious. The hotel is definitely well worn, and it's becoming outdated with it's style.