Both room and bathroom are spacious and very clean. The free BF was also great. Many guests seems enjoy it while I usually skip BF, I could not resist the fantastic food smell. While preparing for college dorm move-in, this location was great to buy all things within a few miles. Dinning was easy at this location too. Malls had many dine-alone tip-less restaurants or food courts (IKEA food court is recommended). When I had to print out a document, the manager lady helped me get the document printed out. Great care.

Shower bath drain was not good. While showering water filled up to ankle level. I stayed 3 nights but they never refilled towels or coffee. I guess I got to ask for refill.

The staff were very nice and the room was very quiet and comfortable.

We did have a little incident the night before we left in the lobby not gonna go into details and it did make the night a little difficult to sleep and after the incident I would’ve thought management would have talked to us or even offered something but didn’t hear nothing.

Our front desk attendant was personable and helpful as we checked in. The location of the property was near other establishments so we were able to walk to dinner. The room was neat and tidy when we arrived. The breakfast buffet provided an assortment of healthy options. The sitting area was clean and we were able to secure the large table for our relatives who also stayed at the hotel.

N/a

Great breakfast. Close to hospice facility and family hone. Close to restaurants and stores. Close paarking to hotel. Granddaughter loved the pool.

On 4th floor - no ice on our floor and no a/c in halls.

It was nice to be able to check in early. The front desk associates were very nice. It was nice and clean, and I enjoyed the breakfast. My children really enjoyed the pool. All in all, it was a nice, peaceful time.

We had the Queen suite, I wish that the door would have a lock on it, other than that, it was all good.

The room was very nice

The fact that the receptionist was laughing about the elevators being overheated and needing repairs when we asked about why they weren’t working properly

Location, breakfast ,lady at front desk excellent@

My shower hard to turn on then never completely shuts off. Water sprays every where but straight down. Stayed extra night had to go down and get soap and towels late in evening, where never brought to room.

The location was perfect for our needs. . . and as hotel breakfasts go, ours was delicious!

The carpet in the hallways to our room didn't appear to be swept. There was also fast food garbage on the table outside the elevators. I realize it was probably places there by another guest, but it remained there throughout our entire stay. Lastly, the wrong size flat sheet was on our King sized bed. It barely covered the top surface of our bed.

As expected

I Was not informed the of the $50.00 deposit upon booking, and it was charged to my Card. My account showes that the deposit is still active and not sure when it will be removed from my account.

The food serve was good. our room and public areas were very nice. I question my charges! I paid my bill with visa and Mastercard gift cards. I used a card with $100 and another with $75. The $75 did not show up on the bill. When I when to use the $75 less my payment to you it was short money from what I expected. The card was missing $36.34 and I expected less than $10. Can you please check the transaction? My bill only showed $100 paid and a credit for $8 plus change. I think that there was a mistake made. Please check your records.

Our stay was very pleasant and we enjoyed celebrating our 50th wedding anniversary over the weekend. Your room helped male that happen.