Starting with the initial greeting by the welcome desk staff, this property was amazing. Beautiful, thoughtful details everywhere you look, from the curated local art to the various amenities. The room itself was stunning - high ceiling, distinctive lighting, unique decorative pieces. And again with the amenities - coffee/tea bar featuring a French press and a wine refrigerator. And the Pendleton robe in the bathroom! Every detail appears to have been given so much attention, resulting in a fabulous experience.

Nothing!

Location excellent. Check-in staff excellent. Bathroom was good size with a window that opened for fresh air so that was a plus. Food at breakfast restaurant was good.

Carpet needs cleaning (my wife’s slippers were black on the bottom after only one night). Too much clutter in the room; books, etc., should be on shelves rather than on the already-limited flat surfaces. Bad lighting at “closet”. A second luggage rack would have been nice for a double-occupancy room.

Where to begin. The location excellent right off 3rd. The staff attentive and professional yet friendly. A great room off the reception invites guests to play cards or other games in the cabinets. The bed, shower, space great. Parking is valet but worth the fair price. There are some perks like free wine tastings at Troon vineyards.

Everything was awesome.

I love this hotel! We travel frequently, and always with my service dog, and this hotel is amazing! They are welcoming with a glass of champagne, and a doggie bed and treats for the dog traveling with us. They helped us find breakfast, even calling in advance to make sure that it was available. Located right in downtown (without the usual loud that's associated with staying downtown.) we could walk to dinner, great shopping and wine tasting without having to drive back. I can't recommend more!

Very nice accommodations. Was offered a suite upgrade for no additional charge upon arrival. Building and architecture are awesome! I was convinced it was 100 years old and not less than 10! Restaurant was excellent.

You need to take strong action with your elevator company! No reason a less than 10 year old elevator should be breaking down!

The location is exceptional, close to many amazing restaurants. The staff were very friendly and helpful. Service is impeccable. The lobby is very inviting and comfortable. The glass of "bubbly" provided at check-in was a nice touch. We also partook of the free expresso drinks provided at the front desk. The chestnuts provided in the room in addition to water, coffee, and tea was very appreciated. The room was well appointed and the beds were very comfortable. If you arrive early they will hold your luggage and put it in your room when the room is available. We used the valet parking, which is secure and easy.

There was not a single thing we did not like.

I loved the experience and decor. It was extremely comfortable and clean. It went above and beyond with fun touches of personality- secret drawing room, champagne welcome, espresso bar, interesting art/door knockers, bike rental, beautiful furnishings. The restaurant food and cocktails were also excellent.

I liked everything about it.

Cypress was excellent and Hello to Michael Kelly Brown who found a great wine for us to try!

Our room vibrated from what was likely a washing machine spin cycle - everyday between 5:40 and 6PM

Great in town location, history, decor, staff, suite room and furnishings. it is beautiful property and provides free bikes, beverages (eg coffee bar), light continental breakfast, valet or street parking and helpful staff. suites had small refrigerators, glasses, plates, utensils and nice furnishings, tall windows and glass fireplace. very cozy 2 room setting.

the only downside is due to being an older historic building there is no thick sound cushion barrier between room floors so if you aren’t on top floor - the walking in room above you carries. our upstair neighbors didn’t stay up too late so all worked out for us. We would definitely stay again just maybe top floor if we could.

Beautifully decorated, old school charm with updates

Amazing location, quant feeling, wonderful staff. 24 hour espresso was an added bonus and thoughtful touch. Bubbly on arrival, as well.