Great location. Staff was very friendly and helpful. Housekeeping was great! We ate some meals in but used microwave not stovetop. Appliances all worked adequately. We would stay here again in the off-season but we prefer quieter areas during the summer madness.

There was a minor issue with the elevator when we arrived but it was fine after that. Some minor things in the suite on arrival - one light in the bedroom did not work and the opposite side charging USB ports were dead, but there are a lot of charging ports available so not a big deal.Building is a bit dated.

The location is great. The fact that has part of the parking covered is also a great plus. The people handling the business are very helpful and going beyond expectations.

The sofa bed/couch had stains on it-it needs either to be cleaned or replaced. A service restroom in the/near lobby will also be a great addition. I could not find from what floor but we stayed at 7th floor and too many times, opening the balcony door pot smell was entering inside. Absolutely disgusting and unfortunately looks like the entire resort is plagued by this kind of people.

The hotel location is ideal. Beachfront on the boardwalk and within walking distance to restaurants and entertainment. Every room has a balcony. Perfectly clean with the bedroom separate from the main room. Full kitchenette with dishes for 4, utensils, dish soap, towel and rag. It has an outdoor pool and free parking space. It also requires your room key to activate the elevator and entry door from the beach. I love that added touch of security. It means no random person can just walk in from the beach/street. The only place I’ll stay

The only negative thing is it has one small elevator that is shared by 8 floors. So in busy times you will be left waiting.

We really enjoyed the location, room was clean and big with a full kitchen (except for a spatula!). The WiFi was good, but reception was not always constant. We also loved the balcony overlooking the boardwalk and beach (ocean). There is a very nice ice cream shop just beside the building on the boardwalk side. This hotel is located pretty much in the middle of the boardwalk length so this means that there are many restaurants, mini-putt, and souvenir shoppes nearby as well as a pharmacy. There is enough parking for one car per room and you can park either on the first floor (which is covered) or the second floor (which is exposed to sunlight). Overall, it is a great hotel for the money!

The elevator is a bit of an issue as there is only one and the wait can be quite long. The room were supposed to be cleaned every three days, but no one came during our entire five day stay, which was not much of an issue for us as we cleaned the floor with the broom provided and we changed the trash ourselves (you can ask for extra garbage bags). You can also get more towels, toilet paper, and paper tissue at the reception whenever needed.

Everything was nice. They provide you with cooking utensils, plus fork, spoon , knives for eating, plates, bowls, drinking glass, dish Washing soap, dish rag, dish rack, and sponge. In the bathroom, they provide you with shampoo, condition, and body wash, which, by the way, smells really good. Hair dryer, iron, and iron board. We had a nice time there.

Couldn't smoke on our balcony. I had to walk downstairs at night to smoke.

Location was awesome. Right on the beach. Close to shopping, food and fun. We walked just about everywhere. We even walked late at night and it was quiet. Even the larger stores were just a short drive away. I will stay here again the next visit to Virginia Beach. We also visited the Aquarium and Zoo. Both were a short drive away. Staff was amazing.

We did have a small mishap with our room. However, the staff took care of it right away.

The location is mid-boardwalk which was great. We had a 2 full sized bed and 1 pull out bed room. It had a full size fridge, a stove top, and a kitchen sink. The shower pressure was great. The room was very clean and housekeeping came daily. The pool was on the 4th floor facing the street, but had a great view of when they did street performances at night. Our family of 6 loved this hotel!

The parking is tight and the pool is a little small.

Comfortable, clean, and greatl location. The staff reception was friendly. I like the parking for easy access.. had to leave early due to tropical storm. A refund for 2 days we didn't stay will be refunded thanks to the clerk. I lost his name but he was great and friendly.

The price was okay. Took a while for hot water, but there are really no issues. It had a small kitchenette, which was awesome. There were extra spoons. No forks or butcher knife. Again, there was no issue cause I had a pocket knife. I carried all the time, and my wife had extra plastic forks from restaurants. So again, there were really no issues

AMAZING location. Great overall value. So close to the beach without breaking the bank. We could hear the waves with the balcony door open. The balcony itself was full size, my boyfriend and I could sit out there people watching and relaxing. The living area had a flat screen and so did the bedroom which was separate. The kitchenette with the full size refrigerator was a huge plus, we didnt have to cram all our drinks into a mini fridge that’s hardly cold. We didn’t cook anything but it did seem stocked with all the essential cookware. The hotel room was clean and very spacious. The elevator wasn’t as slow as I was suspecting after reading other reviews! Maybe it’s been fixed and also I’m aware that it’s a fairly old building so it’s not going to be super fast either. Also the fact that it’s an older structure im sure helped with how sound proof the rooms are. We didnt hear a peep from the other vacationers while in our room. It was very peaceful. The free parking deck was a nice inclusion as well. I felt safe that my car was in an attached garage rather than out on the street.

The beds were literal bricks. The bed sheets were soft and overall I was able to sleep but I think some mattress toppers would be an affordable way to upgrade these beds. I woke up with a very sore back :/ The living room couch and curtains could use some upgrading too. They looked old and unsightly. Though, these are both cosmetic issues that didnt really effect the quality of our stay.

The check in attendant Sheila was exceptionally friendly and helpful. I stayed at this motel 2 times recently in the past 2 months. Very good experience. Sheila recommended places to eat and helped with my checkin and other rewards info and best way to make reservations directly with Best Western for future travel.

minor things like coffee pot had not been cleaned out and garbage in the receptacle on my 2nd stay.