Our 2-bedroom suite was lovely, clean, spacious, convenient, and comfortable! We were even able to get an adjoining sweet with our in-laws, which was awesome! The resort has lots of fun amenities that would make us want to stay there again when the weather is nicer.

Our only complaint is the check-in process. After driving for hours and arriving at dinnertime, we were not happy about the very long multi-stage check-in process that included trying to get us to attend a presentation sometime during our short visit. I understand that check-in may be the only guaranteed time to make this offer, but the process needs to be shortened. The woman who started our check in also seemed unsure how to use the system and took an unacceptably long time finding our reservation. We were tired, hungry, and eager to get to our room- please keep that in mind when hopefully revising the check-in process.

The location is close to Busch Gardens. The area was clean. There were plenty of activities to do. The staff was friendly enough.

The refundable deposit for a meeting that is apparently mandatory or you lose out on $40. Family got sick on the travels and couldn't make the meeting. They called 3 times within 15 minutes, after the whole family didn't sleep well the night before to ask if we were going to make it, well after the meeting was supposed to start and wanted to reschedule the meeting. They had to call 3 different times because it was discovered that not only was the handset for the phone dead, it could not be charged on the charging station.

We had a two bedroom accessible room. It was very clean and spacious. The accessible bathroom was large enough for a power chair. It is somewhat dated, but I loved everything about the room.

I didn't like the fact that they held your room keys hostage until you talked with the time share people.

The resort is updated. There are 3 pools, including an adult pool, a movie theater, mini-golf, and 2 arcades. The games are free in the arcades. The whole family loved this place!

The condo was spacious and facilities well maintained. Kids loved the game room and pool. Convenient location.

Living room furniture was not comfortable and was dated, master bathrooms needed updating, small vanity no room to place your hygiene products.

Even in rainy days we had something to do in the property. We enjoyed the game room, indoor pool, s’more area, mini golf. When we needed maintenance it was fast and the staff was very friendly and explained things to us in a nice manner. Receptionists were nice as well. We liked the washer and dryer in the unit. We also had everything we needed. Easy check out.

Whenever we needed towels or supplies we had to get at the reception desk. The movie theater could have the movies they are playing outside so we knew before entering. They also need more kid friendly movies. There were some wild teenagers around the pools and game room and no staff to call them out.

The adults only pool. The space in the room. The outdoors checkers board.

Plenty of activities for ever age group. Staff is very pleasant, helpful, friendly and polite. Property is very clean and well secured. Every day they offer different group activities for guest to take part of. Restaurants are within walking distance. Dollar Tree is opening this Monday and is located within a 5 minute walk. Indoor and outdoor pool also an adult only pool. Poolside bar and restaurant. Property work with local vendors that offer their guest discounts.

Everything was great.

Amenities were nice. Pool; indoor and outdoor, hot tub, fitness center, tennis and basketball courts, movie cinema. Location close to most everything. Lovely grounds and landscaping were well maintained. Bedding was nice. Small kitchenette. Liked having tub and shower. Clean and staff helpful and friendly

The room for the king size bed was a bit cramped. Our hot water for the shower never got hot really and we did have it serviced. The unit was nice but just cramped with the furniture. No space to store food . We had a one bedroom apartment so maybe other units were larger. No restaurants on site but a Cafe with limited menu. Apparently this was a timeshare resort so didn't realize until we checked in.

The staff we encountered were very friendly. We had everything we needed to make or vacation great

The only negative thing I can comment on was that on 3 different occasions I saw workers who drove the gold carts flying through the parking lot. The one actually tried to pass me on the left as I was turning into a parking spot. I feel this is a very unsafe practice considering the amount of guests walking through the parking lot. I don't believe it was the same associate either. One of the 3 times the gold card almost ran into a car that was coming around the corner. They really should slow down.Othwr than that our overall experience was wonderful and we definitely would stay again.