I recently stayed at Hotel La Beaute Boutique in Hanoi and had an exceptional experience. The hotel’s charm and elegance were matched only by the outstanding service provided by the staff. A special mention goes to My Lee and Autumn, who went above and beyond to ensure my stay was comfortable and memorable. From the moment I arrived, My Lee was incredibly welcoming and attentive, offering helpful tips about local attractions and dining options. Her warm hospitality made me feel right at home. Autumn was equally impressive, always available to assist with any requests and providing excellent service with a smile. Whether it was arranging transportation or offering insights into the city’s hidden gems, Autumn’s dedication to guest satisfaction was evident. The hotel itself was beautifully maintained, with comfortable rooms and a cozy ambiance. The central location made it easy to explore Hanoi’s vibrant Old Quarter. Overall, my stay at Hotel La Beaute Boutique was delightful, largely thanks to the exceptional staff. I highly recommend this hotel to anyone visiting Hanoi and look forward to returning in the future.

- great location in town, located directly in the middle of the old town (but this can be difficult if you want to go there by car, the streets are closed on weekends after 7pm until around 11pm) - nice and really clean rooms - great value for money - really quiet rooms

- the breakfast did not have a great variety and the portions e.g. of the pancakes were really small (there was a small buffet with toast and jam/peanut butter, fried rice and fried noodles; in addition you were abled to order one special meal per breakfast from a menu, e.g. pancakes, eggs, phở) - part of the staff could barely talk and understand English - there were only a few hangers for clothes, more would be better - the elevator only went up to the 7th floor, so you had to walk up the stairs to the 8th floor with your bags and luggage

- great location in town, located directly in the middle of the old town (but this can be difficult if you want to go there by car, the streets are closed on weekends after 7pm until around 11pm) - nice and really clean rooms - great value for money - really quiet rooms - we were able to have our luggage stored in the hotel while we were on a 2-night-tour in Halong Bay

- the breakfast did not have a great variety and the portions e.g. of the pancakes were really small (there was a small buffet with toast and jam/peanut butter, fried rice and fried noodles; in addition you were abled to order one special meal per breakfast from a menu, e.g. pancakes, eggs, phở) - part of the staff could barely talk and understand English - there were only a few hangers for clothes, more would be better - the elevator only went up to the 7th floor, so you had to walk up the stairs to the 8th floor with your bags and luggage

Bed was comfy. Aircon was good. Staff (i.e. Ms. Mylee) were very friendly, helpful and accommodating. They packed our breakfast much earlier as we had an early morning bus to catch to Sapa. Staff also went the extra mile to decorate the room as I informed them I was celebrating my anniversary.

Water from the shower-bathtub was leaking out onto the bathroom floor somehow. Small matter though as everything else was good.

The room, the service the location all works well for us. High appreciation to Ms Autumn whom received us at arrival and helped us during check out too. So helpful and goes extra miles to assist us whenever asked.

We need to drag our luggage because its steps away from the main road where the taxis drop us. The alley was narrow and a bit wet. Not so pleasant especially under the hot sun.

Location and how friendly the staff were. Clara was exceptional, helping with all our needs and booking trips/taxis etc. I would highly recommend this hotel and if you need/want anything, Clara is the person to contact.

Nothing to dislike apart from leaving. But we will be back next year😀

Great hotel, good breakfast, clean rooms and in the center. I especially want to mention Niki! A very kind girl who will advise where to go and help with checkin tickets. She is very humane and positive. Nicky, you're great. I'll definitely come back when I'm will be in Hanoi. It’s a pity I didn’t take Instagram from Nika, I want to watch such positive people)

The staff was courteous and polite

Located very centrally in the old quarter but also nice and quiet as up a small street/alley. Staff were exceptional, extremely helpful both before we arrived with arranging taxis and also during our stay. Nothing was too much trouble. Price was good.

Nothing really

Room was spacious, nice ambiance, quiet (we were at 6/F), wide selection for breakfast and tastes well, hotel price is highly reasonable, we checked in 2am and they accomodated us including arranging airport transport. Staff especially Ms Hang is very accomodating and helped us find concert tickets on the last minute. She took time and efforts to help us so we can enjoy our trip