Staff was friendly and helpful. Rooms were small! We were right over the street entrance and we requested a quiet location. Rooms were surprisingly quiet for an old building. Location was great. Bed was comfortable.

Parking. We were told charge was per night/per 24 hours. We stayed 4 nights. but only used valet parking for 2 nights. (we were fortunate to find street parking and paid 2 hours until the overnight/Free period). WE used valet from 9am 1 day to 9 am next day, and again our final day 9am, until we checked out at 7am. They charged us for 3 nights. I questioned it but the Receptionist would not change. I told her I disagreed but what was I to do? So I paid. I would like to lodge a complaint with management and ask for one day/night refund. It was NOT 1 fee for 24 hour/ or 1 fee for overnight!

Great location! Beautiful historic building and the staff was great! Room was a good size for all our needs. Bathroom was spacious... Great experience. City parking was convenient with an underground tunnel system.. especially convenient in wintry days.

Everything was very clean, but the carpet was cleaned or sprayed with a strong febreeze like product and we had to open window. Not good if you are sensitive to smells. No fridge and no smart tv -- we were okay without either of them, but we missed a small fridge for quick bites like yogurts or cheese.

Location! Location! Location! Hotel is situated in walking distance to everywhere and sits in the old city. The rooms and hotel are very clean. The bathroom was very nice, but the products weren’t great-the hair conditioner didn’t work.

The price point is very high. And the staff from the first time we walked up to reception, were not overly friendly. We felt the receptionist was done with us before we were done. The rooms had coffee making and a refrigerator in the room - no microwave.

The room and the hotel facilities were splendid. The bathroom (although not large) was very well appointed - with a shelf and a rail in the shower cubicle. The air-con was the best I've ever experienced in a hotel - quick to respond when adjusting the temperature and extremely quiet. The room was very quiet - we didn't hear any noise from adjoining rooms or the corridor at all. The hotel staff were brilliant - answered questions and offered advice regarding places to eat etc. We ate breakfast in the hotel's Brasserie each morning and enjoyed some delicious meals in there. The location of the hotel was perfect for anyone wanting to stay in the old part of Quebec City - it was close to all the visitor attractions, sights, restaurants etc. that we wanted to visit.

Location was amazing! My partner and I went for the Christmas markets, and Hotel Clarendon is conveniently located right across the street. The hotel was beautiful, the bed was soooo comfortable, the hotel room was larger than many of the rooms in some of the historic buildings, and had updated amenities. No complaints with the room. Valet and staff were super friendly and helpful. The hotel is conveniently located in the center of Old Town (upper town), making it the ideal location for exploring that part of the city. Many restaurants, shops, and attractions within walking distance.

The only thing that I would've liked to see was another elevator. There was only one elevator for the hotel, so waiting for it while we were holding all of our bags was a bit tough, but a relatively small inconvenience. Many hotels in QC don't have elevators because they're historic properties, so it was nice to even have an elevator.

The location is incredible. Walking distance to lots & lots of restaurants. The hotel has been recently remodeled, and everything is new & fresh. They used a very classy, relaxing color scheme throughout the hotel and rooms. The bed was very comfortable, and the sheets were high quality. Rooms were very quiet. New rain showers with additional massage heads at body level made for an amazing shower. All of the staff, from the front desk to housekeeping, were so friendly and helpful.

No free breakfast option. There is a restaurant in the lobby that serves breakfast though. The single serving coffee makers in the room were hard to work with.

Great location, comfortable bed & enough space in the room, especially for a historic hotel. We faced the Fairmont hotel & side street so we had a view & it was quiet. Bedding was very comfortable. Bathroom had undercounter lighting which was nice when waking up at night & not wanting a bright light to wake up the other person in the room. Keurig coffee machine in room. Nice restaurant downstairs. I ate breakfast there.

A suggestion would be to have a full length mirror outside of the bathroom. The only mirror was over the sink in the bathroom making it difficult for 2 people to get ready at the same time.

Excellent location, in the heart of the main attractions. Although our room faces the main street and a bus stop, the room was quiet, and we did not hear any noise at all! The bed was comfortable, and the shower water pressure is good. The staff is friendly, helpful and efficient. We had a very pleasant stay, and I highly recommend this hotel.

Cannot think of anything that I do not like about this hotel, but then we only spent one night there.

First, the staff was terrific. I wish I had been more observant of specific names. They were all very helpful with our questions, providing recommendations for local dining. They arranged our transportation to the cruise port. Somehow, they make everyone feel special. Secondly, location, location, location. The Clarendon is right in the heart of Old Quebec. It's roughly one block from the Frontenac, with a myriad of shops and restaurants all around. Le Maison Smith had wonderful pastries and all of your coffee options. Le Mordus on-site restaurant has diverse breakfast options. My wife and I shared the Hungry Fisherman, and it was delicious and ample for the two of us. Would definitely stay there again if we are ever back in Quebec City.

Since we are embarking on a 10-day cruise, we overpacked. It took us a while to figure out how to organize the room. But once we got settled, it was fine.

Great location and friendly staff.

The restaurant needs better training on interactions with the customers. I got into a verbal dispute with a waiter over the tipping amount. He wanted me to give between 15 to 20%. I usually do but in this case there was no service at all.