7.1

283 reviews

The Metropolitan Hotel

The Metropolitan Hotel

17 Gordon Street, Mackay, 4740, Australia

Choose dates to view prices

Free Private Parking

Air conditioning

Bar

Parking On Site

Non-smoking rooms

Kitchenware

Kitchenette

Balcony

The Metropolitan Hotel

Welcome to The Metropolitan Hotel, your home away from home in Mackay, Australia. Conveniently located just 1.7mi from the city center, our hotel at 17 Gordon Street offers the perfect blend of comfort and convenience. With 283 glowing reviews, we pride ourselves on providing exceptional hospitality and top-notch service.

At The Metropolitan Hotel, you can unwind in air-conditioned, non-smoking rooms complete with a kitchenette, private bathroom, and a balcony offering stunning views. Our pet-friendly accommodations come with free private parking, making it easy for you to explore the lively Queensland region. Relax and enjoy a drink at the on-site bar, or take advantage of our kid-friendly meals for a truly delightful stay.

Book your stay at The Metropolitan Hotel and experience the charm and warmth that Mackay has to offer. With its central location, exceptional amenities, and raving reviews, you're sure to have a memorable and comfortable stay during your time in Queensland, Australia.

At The Metropolitan Hotel, you can choose between our cozy Standard Double or Twin Room and our spacious Family Room to suit your accommodation needs. The Standard Double or Twin Room boasts 172 sqft of space and is perfect for up to 3 adults. With a comfortable twin and queen size bed, a private bathroom, and a kitchenette, it's the ideal choice for couples or small families. If you need a bit more room to move around, our Family Room offers a generous 344 sqft of space and can accommodate up to 5 adults. With a twin bed, a sofa bed, and a queen size bed, the Family Room is perfect for larger groups looking for a comfortable and relaxing stay.

We accept multiple payment methods at The Metropolitan Hotel. Whether you prefer to pay with cash, American Express, Visa, Mastercard, or Eftpos, we aim to make your booking experience as convenient as possible. With a range of payment options, you can easily secure your stay and focus on making the most of your time in Mackay.

Eager to explore Mackay and the surrounding areas? The Metropolitan Hotel is your ideal basecamp. Our strategic location makes it easy to navigate the vibrant Queensland region and discover its rich culture, stunning landscapes, and exciting activities. So, come and make The Metropolitan Hotel your home during your Queensland adventure and experience authentic Aussie hospitality at its best.

Closest airports

Mackay Mo

2mi

Great Barrier Reef Airport

56.5mi

Proserpine Airport

60.9mi

Most popular amenities

Free Private Parking

Air conditioning

Bar

Parking On Site

Non-smoking rooms

Kitchenware

Kitchenette

Balcony

Rooms

Show 9 photos

Family

1 Twin Bed

1 Sofa Bed

1 Queen Size Bed

345 sqft

City view

Private Bathroom

Kitchenette

Balcony

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More details

Welcome to our spacious Family Room with a kitchenette, private bathroom, and a lovely balcony. Accommodating 5 adults, it's perfect for a family getaway with a twin bed, sofa bed, and queen size bed for a comfortable stay.

Show 4 photos

Standard Room

1 Double Bed

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

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More details

Standard, 1 Twin Bed

1 Twin Bed

1 Queen Size Bed

170 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

x3

More details

Relax in our cozy Standard Double or Twin Room, featuring a Queen size bed, Twin bed, balcony, and private bathroom. Perfect for 3 adults seeking comfort and convenience.

Guest reviews

7.1

283 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇦🇺

Debra

8.2

June 2023

No breakfast. I didn't realise you did breakfast. Staff are friendly and helpful but lacking product knowledge. Young fellow in drive through didn't even know you had accomodation yet alone where to check in. Young lady who checked me in didn't tell me where to leave the keys. Staff could be a big benefit to you with more training so they could upsell.

Paint peeling off ceiling in room, rusty door on fridge. The rooms could do with some maintenance.

🇦🇺

Brandon

9.1

July 2022

The room was good for my needs, it was clean, had the essentials I needed, it was close to shops only a 500m walk to coles and other specialty shops, the bar and bistro downstairs served excellent meals, and the staff were lovely and showed great customer service to me and other customers around me.

No wifi however I knew this coming to the property so cannot fault them 😊

🇦🇺

Helen

9.1

July 2023

Value for money. The food was good. The bed was comfortable. The shower had great pressure.

The right side of the bed was against the wall. Room was too small to pull it out.No extras such as soap shampoo ect but then it would cost more to stay.

🇦🇺

Brown

8.2

October 2022

no breakfast available,good location quiet room,easy to find hotel, good for overnight accomodation,will stay there again next time,value for money hotel close to town centre and shopping mall and local restuarants.

could not really fault anything major,it is an older hotel so it is what it is,nothing really to dislike.

🇦🇺

Olga

9.1

January 2023

Good overnight stay, good location, convenient restaurant downstairs and free parking if you’re travelling by car

The shower water wasn’t coming out properly and the absence of the extraction fan in the bathroom made the condensation drip from the ceiling

🇬🇧

Carla

8.2

February 2023

- nice view from the terrace; - clean & quiet; - simple check-in & check-out; - had everything I needed: clean and comfy bed; - fully working bathroom; - TV to watch the world cup.

🇦🇺

Sajjad

8.2

December 2022

Property was clean and had all the facilities required by solo traveller for an overnight stay. Property was bit old but clean and had necessary amenities.

More informative checkin.

🇦🇺

Wendy

10

April 2022

The room was clean and welcoming. Easy access to the room. The area was quiet.

The water in the shower took a while to get warm/hot. Shower head was constantly dripping. The television had cracks across the screen. Tiles missing on inside of door.

🇦🇺

Post

10

April 2023

It was great, but there is no microwave or any cooking essentials to help you with cooking food.

Just needs cooking appliances

🇦🇺

Samantha

8.2

November 2022

The room was very clean and presentable.

The only thing I didn't like was that the bed was way too hard but could be personal preference.

Points of Interest Around The Metropolitan Hotel

Airports

Mackay Mo

2mi

Great Barrier Reef Airport

56.5mi

Proserpine Airport

60.9mi

Amenities of The Metropolitan Hotel

Free Private Parking

Air conditioning

Bar

Parking On Site

Non-smoking rooms

Kitchenware

Kitchenette

Balcony

Stay rules - The Metropolitan Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Metropolitan Hotel

What are the check-in and check-out times at The Metropolitan Hotel?

The Metropolitan Hotel offers check-in timings from 02:00 PM to 08:00 PM. Make sure to check out by 10:00 AM.

Is vehicle parking offered by The Metropolitan Hotel?

Yes, there is convenient free on-site private parking available at The Metropolitan Hotel. No reservation is required, making it easy for guests to park upon arrival.

What's the nightly rate at The Metropolitan Hotel?

For The Metropolitan Hotel, room prices kick off at $42. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

Which room categories can I book at The Metropolitan Hotel?

The Metropolitan Hotel offers a Standard Double or Twin Room, which accommodates up to 3 adults with 1 Twin bed and 1 Queen size bed, while smoking is not allowed. The Family Room, with a room size of 344 sqft, accommodates up to 5 adults with 1 Twin bed, 1 Sofa Bed, and 1 Queen size bed, and also does not allow smoking.

What is there to do in The Metropolitan Hotel?

Guests at The Metropolitan Hotel can spend their time enjoying a variety of leisure amenities. They can start their day with a relaxing session in the hotel’s air-conditioned non-smoking rooms and then head to the bar for some refreshments. Those looking for a cozy evening indoors can take advantage of the kitchenware and kitchenette facilities available in their rooms. Additionally, guests can enjoy private parking onsite and the option for a balcony, where they can soak in some fresh air and enjoy the surroundings. Whether they want to spend time indoors or explore the area, the hotel offers a range of comfortable and convenient amenities for a memorable stay.

Which payment methods are supported by The Metropolitan Hotel?

At The Metropolitan Hotel, you can pay with cash, American Express, Visa, Mastercard, and Eftpos.