complimentary bottle of sparkling, late checkout, large bath in room, large comfortable bed, warm heating, great TV with movies, spacious room , good shower, very modern, comfy robes , quiet, good full breakfast

need robe hooks, towel rails, toilet needs to be sound proof and glass to ceiling.

We stayed twice recently one stay was in a classic room and the other a deluxe room - both were huge. Beds were large and comfortable. The bathroom was luxurious with a marble bath in the classic and a spa in the deluxe. One large TV in the classic room and two TV's (one 85cm) in the deluxe room. The ability to connect to the TV via hotel wifi and hotel Chromecast was excellent. Room service food from the restaurant was delicious and the location was amazing (less than 5 min walk to the central market and 10 minutes to Rundle Mall).

Plenty of pillows however unfortunately they had no substance - fat to flat! The new release movies were not really new releases and expensive. Thankfully I could just rent them myself in my own apps and Chromecast them to the TV. Hotel mini bar fridges are just way too small for longer than a 2 day stay for us.

The staff were very accommodating and professional. They made us feel pampered and welcome. The room was very comfortable and well set up as well as the rest of the amenities. Their card system made us feel safe and secure and having the valet option was the cherry on top for my pregnant wife. Complimentary pillow options allowed us to customise our bedding and set ourselves up as comfortable as possible which was fantastic.

The only negatives we had were the noise from construction happening next door and out on the street, but was not unbearable or completely ruin our weekend. I found the mattress too firm, however that's purely a personal opinion as I'm used to a softer mattress (my wife loved it though). And finally the level of chlorine in the spa was intense. While I'm sure it's once again just me not being used to it, it felt really strong.

loved the room and the central location, not knowing Adelaide very well we found it was a good spot to explore from on foot. Valet service was highly valued as well.

Breakfast was a little disappointing, despite their best efforts to keep food warm the bacon on Saturday morning was cold at 10am. I'm not sure if cooked greens were available but it would have been nice to have the option of some cooked spinach/kale or even asian greens to go alongside the egg, tomato and bacon. The frozen berries were still partially frozen on Sunday morning, would have been nice to have them warmed through with the pancakes.

The location was great. It was very clean. Very comfortable for my family of 3. We had our one year old with us. They organised a porta cot and high chair for us. The buffet breakfast was excellent. The bathroom was lovely.

Room service was average at best. We paid $89.00 for two mains and an entree. However the mains were the size of an entree. We also ordered shoe string fries which were quite cool by the time they were delivered. We didn’t complain - we were too hungry so just ate them. The pool was quite cool - thinking we could have a relaxing night swim - being a heated indoor pool. However it wasn’t the best to be honest. Also our room had a spa bath - however the spa bath could really only fit myself - My poor 6.4 hubby couldnt fit in together. Which was a bit upsetting because that was the reason we wanted a spa room.

Hotel itself was very nice, modern. Concierge very helpful and we appreciated the velet service (at cost). Location is good, lots of options to choose from for food and shopping. We are fans of the Pepper's brand since our first experience in Tasmania and keen to try all states.

The restaurant downstairs felt more like a fine dining experience which we weren't expecting nor looking for as we prefer value for money spent over artsy presentation of particular food placements on a plate in a decorative manner. For the prices spent, we would expect to have left feeling satisfied but still had an appetite afterwards. Was left at the counter waiting to pay for close to 10 mins as the staff member had disappeared out the back for a break or something with no one taking over duties in absence.

The team were great and looked after us well, we were always greeted by a friendly face. We came for our anniversary and the team thoughtfully set out some champagne for when we arrived! It made the stay extra special. There were sufficient facilities in the hotel such as a restaurant, gym and pool. The gym had a good set of weights and quite a few cardio machines, as far as hotel gyms go it was slightly above average. The pool was a bit hot, but long enough to swim some laps. The room was also spacious and quiet. Lots of storage space - two drawers and two hanging racks. I appreciated the extra chairs to relax in during down time. The tea and coffee facilities were clean and well stocked, which was certainly appreciated! The hotel was located very well. Only 2 blocks from the market and main square (tour pick-up location) and only a few from Rundle Mall and the museums. It was far enough from the bustle in the quiet location, but close enough that it wasn't difficult to get there on foot quickly. It's also close to the tram, if needed.

Water pressure could be improved and the shower leaked everywhere no matter where the jet was directed.

Location was great. Valet service was excellent. Breakfast service was wonderful. Pool and spa were clean and enjoyable. Room and beds were comfortable. Wifi worked pretty well.

Booking process was a debacle and none of my requests - 3 persons, twin beds, rollaway, 3rd breakfast - none of these requests made it through to Peppers and consequently I had to pay a lot more. Not overly happy. The room was lovely and comfortable, however we experienced issues with our air conditioner and toilet constantly running water, however I'm sure these were easily rectified.

I initially stayed in a king room for a 5 day stay. The room was excellent with all amenities I would expect in a 5 star hotel. It was convenient to stores, the Central Market, China town, Botanic Gardens, etc. I traveled by cab. I ate breakfast at the hotel almost every morning. The food was very good but I think it needs an upgrade offering more dishes and choices. It is too "standard" in my estimation. More bakery goods should be on order and other hot foods for breakfast. I had dinner two nights at the Italian restaurant on site. I enjoyed the meals which were well prepared. Again, there could be more varied choices in the menu. However, the meals I had were quite good. The staff, whether in the restaurant, at the front desk, or the cleaning staff, were very professional and friendly. A really great crew! I would make a change to the TV viewing as I would have preferred more cable channels. I didn't see any and it wasn't easy changing channels. My flight was cancelled at the last minute so I had to re-book at the last minute for one more night. There were no issues and the staff were very helpful even though it was a Saturday booking. Other than that, I had a lovely stay at the hotel and highly recommend it.

More of a varied dinner menu. More options for breakfast. Cable should be added to the TV.

The facilities were great and super clean! The lobby smells incredible, not sure what magic they use but every time I walked in I was like holy moly it smells so good. I thought the gym, pool, spa and sauna were amazing, the temperatures were perfect and was the perfect place for a getaway in Adelaide. The buffet breakfast was good quality, not super big but definitely worth having breakfast included in your stay and the food quality was great. We also got room service from the restaurant and it was 10/10. “The best tiramisu I’ve ever eaten”- my girlfriend. Staff were more than willing to help whenever we needed, could not recommend more!

No complimentary bottled water, and no bathrobe and slippers in the room, we paid $6 to get them delivered. But that’s just me being picky. We loved our stay ☺️