You will find All staff exceedingly friendly and helpful at the Playford in Adelaide; especially 'Reece' (Front Office room Manager), he is extremely helpful, hospitable, courteous, well mannered and exceptionally professional. All staff met our expectations at the Playford. A great property to spend any special occasion. Central to tram, train, bus & taxi stops. A central location for all venues. 15 minutes from airport. We highly recommend the Playford to those seeking a comfortable, upmarket prestigiously well appointment property to stay.

I liked the overall entire property. So, no complaints from me.

Beautiful high design hotel - easily the prettiest available in Adelaide. From the bespoke panelled walls in Luma (the hotel restaurant) to the exceptional tonal colour matching in the spacious suites, The Playford is a stone cold stunner. I stayed for eight nights in the Junior Suite with spa bath which was particularly comfortable. The spa bath was excellent - I want one in my house now! Lovely Frette bath robes compliment the experience... it was hard to not sneak one into my luggage. I. want. one. The staff were exceptionally helpful and attentive. Brooke at the front desk and Olga in the restaurant were particularly bright and bubbly and Bonika was so helpful printing my flight confirmation for me before departure. The pan-fried gnocchi from Luma made for one of the best room service experiences I've ever had. Overall The Playford MGallery is now my hotel of choice in Adelaide. An excellent five star boutique hotel.

Could do with luggage racks in the rooms. I don't like putting my luggage on the floor or worse on the dining table. There's nothing else to complain about... just need to write more than two sentences.

Booked a two night city stay at Playford for our 15th wedding Anniversary, in the Junior suite, got upgraded to a beautiful balcony room overlooking North tce, plus surprise wine and chocolate in our room. Room was gorgeous, clean and comfy, spa bath was Amazing (fit 2 people), bed clean and wonderful to sleep in. Fancy Coffee machine in room, beaut minibar, Robes, complimentary water, slippers and all working facilities. Just remember to shut balcony door and then your aircon will work. 😉 Gorgeous pool, spa and gym (open 24hours)and the sauna was so hot, pool towels and lockers provided. This place has thought of everything. Railway, casino, museums, library, Rundle mall close by. Continental breakfast and buffet breakfast offered from $32-$42, Lumo Cafe is a lovely place to sink a few cocktails or have a meal. We even stored our bags after checkout for free so we could enjoy the city a bit longer. All Staff friendly and amazing 👏 Thank you for a wonderful stay

Parking a tad expensive if you have a car, $30 a day but in saying that, have seen other hotels more expensive.

The staff were friendly & helpful. I was lucky to be upgraded to a suite which was perfect for business travel - a natural light filled living area for work/meetings separated from a dimly lit private bedroom. The spa was a treat after long days of meetings/walking. The rain shower had great pressure & the self care products were beautiful. Juliet balcony allowed circulating fresh air. A clean, comfortable, spacious, suite, & lovely touch of daily chocolates & bottled water. Luma restaurant & bar a wonderful venue for working & meeting clients. Gym/pool open 24/7. Playford is in a great location, close to public transport, restaurants, bars, & sights. Thank you to the staff for your excellent service. See you again.

The couch & chairs in the suite were uncomfortable. The bed mattress soft on one side, needs replacing. The gym/pool area felt somewhat unsafe.

It was our second visit to Adelaide and spent 5 nights at The Playford for a birthday celebration. The arrival treat and note in our suite was a sweet gesture. Loved the NY loft - it was spacious, luxurious and well-designed. The motion sensor lights for the stairs, towel warming rods in the bathroom and pillow menu are really cool features. Having a coffee machine, microwave and mini fridge also ticked our boxes as we love our morning coffees and fruit preps. The hotel is in a very handy location and easy access to the city attractions by tram or foot. Staff were also extremely welcoming and pleasant to deal with. During our stay, we looked forward to coming back to the suite each day.

- a milk frother would be appreciated - empty bottled water not replenished some days - gym equipment quite outdated - slight sound vibrations from nearby nightclub

The staff were routinely excellent. Personable, helpful, knowledgeable!! The size of the bathtub was mind blowing and wonderful after a day of walking to all the attractions. Loved the proximity of the Playford to main city attractions.

The poor light & lack of view in the junior suite meant we had to pay to change to a suite with better light. The staff were very helpful, but it shouldn’t have been necessary to move from our original choice online. Also thought the suite was very bland. Some saturated colour or even artwork would be welcome.

Very comfortable room - the local artisan products in the minibar were a nice touch. Good breakfast, gym and swimming pool facilities. Generally friendly staff. Great location in the centre of the city, close to the Convention Center, Adelaide Oval, and river.

The only negative point was that the older male front desk staff had a less than pleasant manner. It appeared that they were training junior staff and may have been somewhat stressed? Nevertheless, the front desk is the first point of contact for guests, and it is essential that these staff are top notch in terms of customer service. This was not the case here.

The buffet breakfast was absolutely lovely, and my partner and I loved the scrambled eggs and the mushrooms most of all. The room was beautiful and the bed was the most comfortable bed I’ve ever slept in and I’ve been to many 5 star hotels across the world. The blankets were so soft and warm, I was very pleased.

I asked for a toothbrush and front desk said they would send one up to my room but it never came. I tried contacting housekeeping and the front desk again but the phone just said both services were “Alerted” with an engaged tone but nothing came of it. Also, the room had an ice bucket but no way to get ice, I went walking the halls looking for and an ice machine and there wasn’t one and tried contacting the service desk again but just got the “alerted” message and nothing happened.

-The location was amazing, so close to the tram and train station and only an Uber or taxi from the airport. - Short tram trip or scenic walk to the mall, museums and art gallery. - Not far from the zoo - Room was beautiful, bed was comfy and hotel decor was lovely. - Free bottle of Santa Victtoria still water every day, complimentary pillow menu, mini bar selections from SA makers and a great room service menu. - The orange and chocolate welcome drink in the lobby was so delicious, make sure you try it. - Staff were so accommodating and friendly

My stay wasn’t longer!

Our family arrived in Adelaide absolutely exhausted after a 40-hour travel day from the States. From the moment we walked through the door, The Playford Adelaide was a welcoming haven. Can't say enough kind things about the staff! The gentleman who checked us in was beyond accommodating and professional, seeing to it that our housekeeping requests were taken care of and familiarizing us with the surrounding area. Reece was also a godsend, helping us with our mountain of bags and personally highlighting useful information in booklets about our next destination. Our room was spotless, luxurious, and even bigger than we imagined. We loved being able to spread out (especially with the double-vanity and separate bath/shower). Our daughters loved the pool, my husband and I enjoyed the gym, and we all appreciated that the facilities were 24-hours (great for jet lag!) Housekeeping was thorough, courteous, and prompt, for which we were very grateful. The hotel was perfectly situated near major shopping and dining, meaning we could stock up on groceries for our next travel leg and get bites to eat throughout our stay. The icing on the cake was the aforementioned chocolate-orange welcome drink, which the girls begged for each time they saw it in the lobby. Thank you, The Playford Team - we'll absolutely be back next time we're in Adelaide!

No complaints from us!