I chose this hotel for its comfort, location, and facilities. Despite some early reviews mentioning minor issues, such as the spa not working - it still wasn’t. I was overall pleased with my stay. The positives: the hotel is impeccably clean, beds and pillows are high-quality, and rooms are very quiet. The location is convenient, close to public transport, and surrounded by parks. Room service food and at the cafe was fresh and tasty, and most of the staff provided excellent customer service.

However, there were inconveniences. My room’s air conditioning didn’t work, requiring multiple maintenance visits and ultimately a room change, which disrupted my plans. Additionally, I experienced some miscommunication with reception, including a delayed taxi that wasn’t monitored, causing me to be late for an event. These issues affected my overall satisfaction with my stay.

Lanson Place was our base for an Australia trip that included a week long break in Tasmania. The hotel was extremely accomodating and held our luggage for us during our trip out to Tasmania. As for the facilities, Lanson Place is a top notch hotel and a great base to explore Melbourne. Situated right next to Parliament Gardens, its well connnected by tram and metro rail and just a short walk away from some of the best food districts in Melbourne. The staff were amazing, the air conditioning just right, and the views from the 5th floor suite we booked extremely pleasing.

Honestly, nothing I can think of. This was a perfect stay.

The property was just in the outskirts of the cbd, comfortable walk into the city or easy access to free tram and train station. Very deceptive from the outside as they have done a great job of keeping original facade of which is a very historical building, my husbands uncle did his printing apprenticeship there many years ago. Inside is beautifully decorated in modern themes, a welcoming lounge area serviced by very attentive staff. All the staff were so polite, helpful and accommodating, complimentary cocktail was also very appreciated. Breakfast area was very boutique with combination of lounge chairs and dining tables, initially I thought I had walked into a lounge area. Good quality breakfast, eggs made to order. Rooms were tastefully decorated, a little on the small side but beautiful finishing touches, lovely bathrobes and toiletries. Overall a great experience and definitely will be back

I love the friendliness of the staff. Service is amazing. Nothing is a trouble even when things go wrong.

Didn’t receive maple syrup with our pancakes. Twice sent the strangest butter smokey sauce instead that was awful. Staff very apologetic as we specified maple syrup but I couldn’t get the taste out of my mouth. Was also surprised not to receive a complementary drink in the bar upon arrival. We stayed a couple of weeks ago and received one so I thought as a return guest we may considering we had two rooms booked for two people. Perhaps it wasn’t long enough a stay.

The location was perfect as we had easy access to the tram network. The staff were amazing and our room was too. We had a view of Parliament gardens which was nice for our first trip to Melbourne. Breakfast was included in our room booking, the food was faultless and a nice start to the day. We were very happy with the service we were provided at reception, in the lobby bar and the breakfast room. The prices in the hotel restaurant were very reasonable for food and drinks. We would book this venue again if we return to Melbourne and would recommend to friends and family.

As the room was an apartment with a kitchenette, it has most of the things you need for a short stay, however a tea towel would be a handy inclusion as the dishwasher may be useful for larger loads but not just a couple of things. We also had an issue casting our streaming service to the television from our Apple devices, we could connect okay but the audio was sped up to chipmunk speed. This was not a major concern, just feedback

Lanson place is truly 5 star accomodation. We loved the decor and rooms in general (comfortable beds, timber flooring, decor, gym, spa) and breakfast was amazing with top notch service. The view from the window was really nice. I would like to mention Chris who has been courteous, polite, helpful and very attentive. Nice to speak with Pandey!!

Housekeeping wasnt doing job correctly first two days. Rooms were not cleant properly and I asked for comb and body wash and they instead provided me with a conditioner and never gave me a comb. Room for improvement I guess.

Loved this new addition. Great renovation in a historical building. Well planned rooms with space for suitcases. Bathroom with separate toilet room and a door. Dyson hairdryer, Kettle and microwave in room. Quality robes and slippers. Window that opens for fresh air. Aircon also when needed. Lap pool was a very good temp . Gym room had a good range of equipment for a work out. Breakfast was nicely presented and eggs made to order. Staff were extremely positive and helpful all around the hotel. The bar staff in particular are knowledgeable and very welcoming. Great location to walk or take the PT.

No fan in toilet

A fabulous experience. Spacious, comfortable room, with an exceptionally comfortable bed. Aircon did its job well (and quietly), and the rainforest shower, was a delight. Water in our room on arrival and a complimentary drink at the bar were nice touches. Location is great, with close access to bus/metro/tram, and Bourke Street's many shops and eateries. Food in the bar/restaurant was delicious and not expensive. But best of all were the staff. Unfailingly polite and helpful, across the board, there is a welcoming, customer-centric culture that is obviously instilled from the top down. We wouldn't think of staying anywhere else when we next return to Melbourne.

Not a dislike, but as a very new venture in a new country for Lanson Place, a few teething issues are to be expected (if not inevitable). These were minor and we could see that they were being actively addressed over our stay

Friendly staff. Very clean and luxurious Brand new and modern, got free upgrade to premium apartment which had beautiful views, comfy bed ,bottle of wine and two free drinks vouchers. Excellent cocktails in bar at entrance. So spoilt and will definitely return. Close to princess theatre and beautiful walks around parliament gardens and short walk to Fitzroy gardens. Car park just out the back accessible by walking through a lane. Close to station had it all. Nice Brekky too.

Possibly if had to say something, the brekky Buffett could be a better layout with extra serving stations to the right so as not to feel so crammed around the hot food serving section.

Stayed here with a friend for a night at the theatre. Location was superb. Fabulous room with stunning outlook to city, cathedral and across to MCG and tennis centre. The property was in an historic building with a modern luxe vibe. Great security and friendly staff. Complimentary welcome drink was a choice from the drinks menu including any cocktail. We also had a couple of dishes from the very reasonably priced menu and they didn't disappoint. Hotel also has a small but well appointed gym and a stunning lap pool. Didn't try the breakfast but barista coffee was available in the lobby which was a great option.