We stayed for one night in a room with a view of the river and old town. Very nice location - simply walk out of the front door, cross the bridge, and you are in old town. You can reach most everything by foot. The train station was about a 20 minute walk. Parking garage around the corner up a little hill. The room was spacious by European standards. The space and bathroom were clean when we arrived. The evening desk person was extremely helpful. The breakfast buffet was plentiful and had just what we needed to get our day started. Crack your window open at night and listen to the rushing river. Highly recommend.

Nothing comes to mind.

The room was comfortable for one person. Location was excellent for seeing old Innsbruck. A laundry is only a few doors away. Breakfast was very nice.

No way to make hot water in room. Second night loud voices fron either street level or neighboring room.

everything except the location of our room

there was a bar at the back of our room edit partying was going on till 3 AM.

Perfect location with easy access to city center and 20 minute walk to Hbf. Rooms are comfortable, good Wifi, had ample space, and great view of Inn River & City/Mountains. Breakfast was outstanding with many options available. Kudo's to the staff...from reception, breakfast room, and cleaning staff, all were professional, helpful, and courteous. Added bonus, while at breakfast each morning, cleaning staff spruced up our room, replaced towels, emptied trash etc during the short time we were out of our room for our morning meal. We will definitely return!

If there is anything to complain about it would be lack of a coffee maker in the room...not a big deal since they had complimentary coffee/espresso maker available in bar area 24/7.

Exceptional location and historical building Splendid views Very good breakfast Very simple but comfortable Efficient staff

Price list in the room is not anymore respected, even the maximum amount listed - no transparency on the price We have been asking for a window seat for breakfast in the breakfast room and have been told those tables would be kept for larger groups… the next three duos got a window seat without asking for it…(since they had to seat somewhere) : so frustrating… Both aspects could be better manager but there is no real general management in the hotel.

Wow. Innsbruk is amazing, and the hotel is in an excellent location, on the banks of the Inn River, with super easy access to all the areas you'll want to visit. The rooms, although simple were clean, air-conditioned, with comfortable bedding and clean modern bathrooms. A good continental breakfast is available, and sitting eating your breakfast looking at the surrounding Alps is an amazing way to start the day

Pleasantly, there was nothing I didn't find up to standard at this property, and would/will happily stay here again.

I was alone and walked so I loved 💖the location. I loved looking out at the river and bridge from my window. I loved the breakfast every morning and the friendliness and helpfulness of the staff throughout each day when I had questions. When I was done my touring/shopping each day, I felt like I was “coming home” to my room. I will always be grateful I chose your hotel for my visit to Austria 🇦🇹

I can’t think of anything that could have been better, except that I got sick the day after my arrival with a cold, but your staff gave me directions to a pharmacy. I loved that someone would write the name of whatever I was looking for on a paper and I could always show it to someone on the street if I was feeling lost, and they would further direct me. I liked everything!!

If you want to enjoy a wonderful Austrian city hotel, this is the place to try. This hotel is clean, well-appointed, friendly, and is in a fantastic location. Very nearby--literally minutes to walk to--are wonderful restaurants, the Christmas Markt, and tons of shopping. Also, not far away is excellent family skiing and also Olympic winter sports competition (like bobsleigh and skeleton). There's no mini-bar, but--to my surprise--they have a lovely little bar attached to the hotel. It was excellent. The parking is available, though a little tight, so go for the smaller high-end car rentals because these old European cities have very narrow roads and parking spaces. If you like high-end, USA type, 4 star hotels, pass this one up. But if you want to enjoy Austria and Innsbruck with comfort and friendliness, try this hotel.

The parking was tight, but manageable. I was delighted that they have a secure garage. I just left my car there and the daily charge is very reasonable.

Great breakfast, family suite was perfect size/layout for the 5 of us.

The street behind our room was loud and smoke from smokers entered our room with the windows open.

Friendly welcome from reception, with useful information available about the local tourist cards.. Location was great, just next to the old town. There is a lift to all floors. The room was quiet and had a nice view of the bridge and river. It was comfortable and included a desk, hard back chair, TV, wardrobe, a few additional hooks and a safe. There was no kettle. The WiFi connection was good. The bathroom had a walk-in shower with rainfall feature and a large shampoo/shower gel dispenser. There was a hairdryer and heated towel rail. One could dispose of items for recycling in the hallway. Breakfast was served on the first floor and included scrambled eggs to order on demand, as well as a buffet of cold items including two types of yoghurt, cereals, individual portions of diced fruit as well as whole fruit e.g. apples/oranges, bread rolls, croissants, mini muffins, ham, cheese, jams, boiled eggs, small pots of salad items/hummus/sausage salad etc, orange and berry juices and a hot drinks machine. The staff quickly cleared dishes from vacated tables and the buffet was kept fairly well stocked even nearing 10am.

The pillows were a bit soft, but this is personal preference. The room temperature wasn't always the easiest to regulate, but turning the dial up to 3 and moving the curtains out of the way of the air flow worked to keep it cool enough in mid-July.