location was very good, all staff great always helpful, very clean throughout modern rooms,comfy bed and bedding breakfast ok nothing special, shower great hot as you wanted, rooms cleaned daily overall safety great.oline advance check in great just sign registration card on arrival room cards ready no hanging round reception.check out smooth and quick.wifi fairly good no problems storage space adequate.

the pillow for the bed like a giant mashmallow, terrible,view from the room a giant building site,tv only bbc news available.the breakfast hot food poor ham and sausage really tough and hard dried out, scrambled egg very sloppy boiled eggs under cooked very sloppy.usual european ham cheese fruits yoghurts all fine bread great cereals fine.

Everything was really great, the room, the breakfast and staff. The breakfast buffet was good and various. Possibility to park a car at the courtyard. Good location, 15 minutes walk to the historic center of Innsbruck.

Glas shower and toilet. It was stylish, but absolutely uncomfortable. Beginning with the sounds and views from toilet and shower and ending with the light in whole room, when my wife went to a toilet at night and woke up all of us.

The location was great, close to the central station. The staffs were excellent and professional. There was a wellness area with sauna, infrared, and excellent view.

Appears to be an old building. Although it's advertised as a four-star (if I'm not mistaken), there was no coffee, tea, or kettle in the room. There was a lamp on the desk whose cable could not reach the socket. The shower was almost transparent with just glass and the middle part blurred out. The sauna was great but mix-gender. Luckily there were only us. Unfortunately there was a construction site outside our window which made loud noise ar 6AM, and we're woke up even with windows closed.

The location was great, and the staff were very friendly. One evening, we had dinner in the restaurant, and the food was delicious. The room was spacious and clean, and the water pressure was excellent!

The hotel charged me 352 EUR a week before my stay, which was a big surprise. I was then asked to pay the full amount upon arrival and told that the 352 EUR would be refunded to me, which would take a week or two. I would have expected the first amount to be taken off my final bill.

The hotel is located in the historical part of the city, a 10 to 15 minutes walk away from the the Golden Roof. The rooms are very clean and well maintained and in terms of facilities, they are equipped with everything we needed during our stay. As for the breakfast, it was diverse and all the food was of great quality. The staff was always helpful, respectful and communicative. The hotel has a parking area (15 EUR per night) and it's very close to some great restaurants. An excellent choice if you are looking for a hotel in Innsbruck.

Nothing

Hotel Sailer is in a very good location (city). It is a very clean hotel. It was amazing that you could hear birds’ singing in the midle of the city. The breakfast was ok. The WiFi also.

We were in room no 301 on the third floor. We had very, very low pressure of water in the shower and it was impossible to set up good temperature of the water. It was or cold or very hot. We made a complaint at the reception desk next morning, but unfortunately nothing changed. It was unpleasant experience to have a shower and wasting a lot of water. The parking is very, very small, so very often there is no place for the car. You can park nearby but it is payable.

Room was spacious with separate kid's bed. Large TV, big cupboard, office desk, view of top of mountain from room window.

AC were kept off by hotel during entire stay so we had to keep the windows open to get fresh air. However the problem with that was major construction happening just opposite to hotel causing lot of sound and dust pollution. Majority of toilet glass partition was transperant so it was difficult to use toilet while there is kid in the room. Also the sliding door was not closing 100% so no sound insulation either.

Location is perfect, close to the centre (old town), short walking distance to attractions, shops, restaurants and public transport. During my stay it was quiet during the day and night. The "superior room" was comfortable with almost everything I need. I've also tested the restaurant of the hotel, the food was very tasty and I enjoyed meal in the hotel's garden.

My small complaints are: - there was a kettle in the room and tea bags, unfortunately no coffee bags. - I've missed room slippers (in a 4-star hotel)!To be frank available are a few news TV channels Oh, and of course I missed the English TV channels (since my German is at a very beginning level). Well, to be frank I have to say that in English are available a few TV news channels.

Loved the decor esp the quirky traditional interiors and gorgeous entrance furniture and paintings. Room decor and facilities were good. Food in restaurant is great.

Kids allowed to run up and down dining area one night- no limits. Step into bathroom area is a hazard for elderly at night. I would recommend a light strip on the step that gives off a faint light at night or a corner light near the step. Being injured I was terrified I’d trip on it at night.

The hotel staff were extremely lovely and helpful. The hotel itself has a very cozy yet noble feel to it. The accompanying restaurant is brilliant & the room was modern and newly renovated.

Seeing as this is a rather old hotel, the walls were very thin. So if you are a light sleeper, perhaps just make sure to grab some ear plugs. I was too scared to use the free wifi as I kept receiving a warning that the password had been found in a data breech.