This is an old 4 stars hotel and now self service hotel and pension. We have just stayed one night but would like to stay more. The room was spacious with a very comfortable bed. Room had a fridge, a coffee machine and complementary tea and coffees. Check in time some late like 15:00 but we have been able to get in the hotel and left our luggage earlier. Strongly recommended if you would like to stay in Vienna in the center of the city.

Some difficulty entering the lobby since the code provided cannot work before check in time. We had to wait at the door then luckily cleaning lady saw us and opened the door.

Greate location close to St.Stephens Cathedral. Coffe and tea room. Microwave in a shared kitchen. Spacious room. I like bathing products they provide. Comfortable bed.

Entranse code didn’t work until 15.00. The refrigerator didn't work, and the hoster didn't answer until the next morning. And when he answered, he still didn't solve the problem. The products had to be thrown away. When we checked out, the cleaning lady showed that maybe we had to turn some button inside. The room is old and needs to be renovated.

Everything was great: location, cleanliness, friendly staff, comfortable, big room. Room has been cleaned every day, free coffee capsules, free toileteries, mini refrigerator in the room and also big one in the kitchen. Space with tables if you wish to eat. Balcony available in room 107. The checkin procedure was very easy and so professional. We let our baggages until 6 PM on the leaving day and we could take them so easy. The communication with the property was very smooth.

Nothing too complain.

Τhe location was excellent! I also loved the touch of the old, the spacious room for one person.

I booked the same day of the check in. They never sent me the password to check in, just after I called them at 15.00. Then the called me back again to inform that the room was actually not ready yet. One hour later, while I was hanging around, I asked them when will be the room finally be ready and they never answered the question. I went again to the hotel at 16.30 and although the kind cleaning lady informed me, that the room was ready, the bad was full of curly hair....

Great value for money. The hotel is located very centrally close to most of the attractions and easy access to the underground train. It’s very clean and well maintained. Our room was cleaned and set up after our first night there by housekeeping and we were surprised we had this service given the price of our stay so I’d say great value for money. The staff were really nice and helped us check in when we arrived even though it’s self check in. I think the lady could see we were really tired so let us check in a bit earlier since our room was already ready. Overall had a great experience and would stay here again

Some breakfast option would have been great but I appreciate the property isn’t that big so probably a bit difficult for them to offer that.

Hotel is located in old renovated building 5 minutes by walk to Stephanplatz, Stephanplatz metro station and Kartner Strasse. It is very clean and room was cleaning every day. We used option self check-in and self check-out. In Kartner Strasse are many bars which are perfect for breakfast. Perfect location in the heart of Vienna.

One man in yellow t-shirt passed close to window of our room every morning which made us uncomfortable.

Hotel Pension Lumes in Vienna offers an excellent location, clean and cozy rooms, and an easy self check-in procedure. For a pleasant and hassle-free stay in the city, this hotel is our first choice, and I would recommend it to everyone.

The small elevator, the floor made noise while walking, and noises from outside could be heard.

actually at first i thought it was a difficult process as it is a self-check in and there will not be anyone to assist me in any way. but as the process mentions, it is really a self-check In but in a very convenient way. the location is very ideal as it is just a few walk away from the shopping center of Vienna and to add to it the room is quite clean and quite.

it is as it says it is so there is nothing much to really expect. it is an ideal place for people who really does not like a lot of fuss when checking into a hotel or visiting a new place, there is not much hassle at all.

Excellent location! It's about three minutes walk from the city centre. Really, the location could not be handier. The room was basic but clean and comfortable, with drinking water topped up daily.

There's no breakfast option within the pension but there are several cafés nearby. It's self che k in which works very well but might not suit everyone.

Location was ideal. Very close to evewhere. 2 minutes to Stephansdom. They cleaned the room everyday and changed the sheets and towels. Room was very clean and tidy.

water pressure was low. there was no soap and shampoo left in the containers in the bathroom. we left some messages but no one answered