Friendly staff, good breakfast and great location near transport, downtown and restaurants.

When we arrived they were in the middle of a refurbishment and so a bit chaotic. The hotel is a bit tired but otherwise good, perhaps the refurbishment will change that.

I went there for a conference and the stay was comfy and close to the convention center. The room was decent for two and the breakfast was good.

Very helpful staff, excellent location - within 5 min walk of the final rapid subway direct line from the airport, which is quite convenient. Quality wifi, comfortable and silent room with modern coffee machine, fridge and lots of space. Within walking distance of many attractions and museums, and the Vancouver seawalk wall, 20 min walk to Chinatown. All in all, good value for money. Across the street from a major shopping mall and many nearby eateries and restaurants.

Elevator behaves in an erratic way, stops from time to time and, according to staff and other guests, "takes 1 to 2 min to reset". Also, basic breakfast, included in the price - plenty of muffins and croissants, yoghurt, bagels and bread, plus cold hardboiled eggs. And a waffle machine. Plus milk, coffee, tea, and an orange and apple juice machine. I would have liked to have a greater choice of cereals and bread and other kinds of fruit (there were just apples and oranges).

Great location, very central in Vancouver and easy to get around, the staff were very friendly , letting us leave our luggage prior to checking in, we also thought the bed was very comfortable and liked that the room also had a bath as many hotels just have showers.

We thought the price was a little bit too high considering this is quite a basic hotel, however considering the location and other hotels in the area we do understand this is roughly the prices in Vancouver. However we did feel the hotel could have been improved, the rooms and lift seemed quite outdated and perhaps could do with upgrading, also the breakfast was very basic.

The location location was excellent and right in the middle of the downtown/business district. It was a very close walk to GasTown as well as the harbor area. The hotel team was excellent and made the check-in and luggage storage process super easy.

When checking in I wasn't made aware of the continental breakfast offered by the hotel. I learned of the option when visiting the lobby later when I was retrieving my stored luggage. This feedback would not prevent me from staying at this lovely property again in the future, just offering some communication feedback.

The hotel is sitatuated in a great location (close to the convention centre). It is walkable from the waterfront train station exit. Very convenient to just take the train straight from the airport and walk. The room was ready before 3pm and so I was able to check in early. They also provide breakfast without additional charge.

The room can be a bit small. For one person, it works fine. And for the price, I think it's very reasonable. It can be a bit noisy outside due to traffic. But manageable.

Location. Easy to get to on transit, convenient location to what I wanted to do. Included breakfast was nice. Staff were friendly and very accommodating.

The hotel has clearly seen better days and is in need of renovation. The ROOMS have been updated, though with budget finishesm so this is OK, but elevator is old, hallways were dirty, doors and stairwells not well maintained. Vending machines not well stocked and product stale. Also, “city view” room facing a concrete wall … should maybe just say “no view” and offer a discount.

The hotel has a great location. The staff is very friendly. The complimentary breakfast was a nice surprise! Good choice if you need a place to stay for a couple of nights and be able to easily walk around Downtown. Good price/value ratio for Vancouver.

The air conditioner was very old and had a smell, but it did work. The curtains in the bathroom were stained, and the shower was a bit funky with a pitching noise when you're trying to get normal water pressure. The lighting was weak - it was pretty dark even when everything was turned on. As a view from the window we got just the wall of another building which is 1-2m away, but since we didn't spend much time in the room - it wasn't a big deal. Overall, these cons weren't concerning us that much.

The location was perfect for our need. The room was sparse, but acceptable. The hotel is old and hasn't been remodeled in quite a while. This hotel is about two 1/2 blocks from Canada Place (cruise port)...it was pricey for the quality, but considerably less than most of the surrounding hotels. Included breakfast was adequate.

he room was small and the bathroom was not updated.

The location was perfect, as I had personal & business meetings in the vicinity. The staff were very cordial & obliging -- and on the day of checkout, the desk clerk offered to store my bags, which greatly enhanced my day! The breakfast was basic but good (the lineup for the waffle machine gets a bit long at peak time, but it's a small area, so.that's to expected). It's convenient to have access to the adjacent pub (which could lower the volume of its music a bit, to allow conversation...). The hotel has a quaint "vibe"; the room is a bit small by modern standards, but certainly adequate for a comfortable stay. An unexpected bonus is that with the big new buildings surrounding it, my room in the hotel was largely insulated from much of the usual city hotel street noise.👍 I'll be back! B- Fort Nelson, BC

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