1,107 reviews
From
$98642 Johnson Street, Victoria, V8W 1M6, British Columbia, Canada
1,107 reviews
1/29
Restaurant
Business center
Free wifi
Fitness center
Air conditioning
24-hour front desk
Non-smoking rooms
Kitchenware
Welcome to the BEST WESTERN PLUS Carlton Plaza Hotel, your cozy retreat in the heart of Victoria, British Columbia! Located just 0.9mi from the city center on 642 Johnson Street, this delightful 3-star gem offers an unbeatable blend of comfort and convenience. With prices starting at just $98, you can explore the stunning sights of Victoria without breaking the bank.
Feel right at home with our spacious, non-smoking rooms that come complete with modern amenities, including air conditioning and free Wi-Fi. Whether you’re here for business or leisure, our complimentary fitness center is the perfect place to energize your morning, and the on-site restaurant ensures you’ll never go hungry. Got a late-night craving? No problem! Our 24-hour front desk service is here to cater to your every need.
Don’t just take our word for it; with 1107 glowing reviews, our guests rave about the Carlton Plaza experience! Whether you’re enjoying a quiet meal in the restaurant or lounging in the comfort of your well-equipped kitchenette, you’ll quickly discover why folks keep coming back to this fantastic hotel. With private parking (for an additional charge) available and quick access to Victoria’s vibrant attractions, the BEST WESTERN PLUS Carlton Plaza Hotel is your perfect launchpad for exploration!
Dining at the BEST WESTERN PLUS Carlton Plaza Hotel is an experience you won’t want to miss, thanks to The Ruby on Johnson! This family-friendly restaurant shines with a menu overflowing with delicious choices that fit everyone’s cravings. Dive into an array of American favorites, savor zesty Tex-Mex flair, or relish the taste of local favorites. Whether you’re gearing up for a day of adventure or winding down after a busy day of sightseeing, The Ruby offers something to tantalize your taste buds any time of day.
Now, let's talk about getting your fun meter cranked up to eleven! Victoria is famous for its stunning gardens, heritage architecture, and vibrant waterfront – and the BEST WESTERN PLUS Carlton Plaza Hotel is the perfect jumping-off point for this urban exploration. Take advantage of the nearby attractions, from the picturesque Butchart Gardens to the charming Inner Harbour. You’ll also find yourself surrounded by numerous shops, cafes, and galleries that highlight the city’s unique charm. After a day of discovery, returning to the warm embrace of your hotel will feel just like coming home!
When it comes to winding down in your cozy sanctuary, the Carlton Plaza does not disappoint. With various room options, from intimate Queen Rooms to spacious Family Suites, you can find the perfect fit for you and your travel companions. All rooms ensure that comfort is king (or queen!) with plush beds and might we add— some rooms even come equipped with kitchenettes for those who fancy a little home-cooked meal! Relax, binge-watch your favorite series or simply enjoy a peaceful night’s sleep after a thrilling day in beautiful Victoria. Your adventure awaits, and the BEST WESTERN PLUS Carlton Plaza is right here, ready to make your stay unforgettable!
Closest airports
Victoria International Airport
15.5miFriday Harbor Airport
17miNanaimo Airport
49miVancouver International Airport
53.7miAbbotsford International Airport
61.2miRestaurant
Business center
Free wifi
Fitness center
Air conditioning
24-hour front desk
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Bathtub
Free toiletries
Show 10 photos
Suite, Multiple Beds
2 Queen Size Beds
1 Sofa Bed
400 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Free toiletries
+
More details
The spacious air-conditioned queen suites are all fitted with a queen-sized bed and a sitting area with a sofa bed. Brightly-lit, the suites also come with a fully-equipped kitchen with a bar fridge, electric stove top, oven, microwave, kitchen sink and an individual drip coffee maker. Guests can also find coffee and kitchen tables, and complimentary WiFi access is provided.
Show 6 photos
Suite, King/Queen, Sofa, Kitchen
1 King Size Bed
1 Queen Size Bed
1 Sofa Bed
Kitchen
+
More details
Show 6 photos
Suite, Sofa, Kitchen
1 Sofa Bed
Kitchen
+
More details
Show 10 photos
Suite, King Size
1 King Size Bed
1 Sofa Bed
355 sqft
City view
Private Bathroom
Kitchenette
Bathtub
x8
+
x5
More details
Show 10 photos
Suite
2 Queen Size Beds
1 Sofa Bed
400 sqft
City view
Private Bathroom
Kitchenette
Bathtub
+
More details
Show 6 photos
Room - 2 Queen
2 Double Beds
250 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
Show 7 photos
Suite, 2 Double Beds, Sofa, Kitchen
2 Double Beds
1 Sofa Bed
495 sqft
City view
Private Bathroom
Kitchenette
Bathtub
+
More details
Show 7 photos
Suite, 2 Double Beds
2 Double Beds
1 Sofa Bed
Kitchen
Kitchenette
Free wifi
Microwave
x8
+
x5
More details
Show 5 photos
King Room
1 King Size Bed
300 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
Studio Suite
2 Double Beds
1 Sofa Bed
Kitchen
Free wifi
Microwave
Flat-screen TV
+
More details
Traditional, Queen Size
1 Queen Size Bed
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Traditional, 2 Double Beds
2 Double Beds
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
8.4
1,107 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Flaherty
9.1
October 2024
The size of the room was exceptional, and the staff was cheery and accomodating. I liked that they have laundry facilities and that they checked on us through texts frequently to ensure we had everything we needed.
Location was the both good and bad. We were close to downtown which was fabulous! Walking everywhere was so easy! However, the opposite direction and a half block away is Douglas Street which was pretty sketchy at night. Lots of homeless and people who appeared to be on drugs. But if you stay away from there, you’ll never know it exists.
Arian
8.2
December 2024
The location and parking was valet. I stayed at another hotel nearby but they had only self parking and you had to park a couple of blocks away (I understand that in older cities like Victoria you cant always have parking underground like you would in some bigger hotels). It had a nice desk and loby. There was a desk in the lobby if you need to work on your computer
I wish the TV supported AirPlay or screen casting. It had the option but it just didn’t work for my iPhone or Windows PC. Also the remote was not the best - it was not TV brand but a custom one made for hotels. The TV had a browser and youtube installed but navigating and typing with that remote was tedious
Bernadine
9.1
June 2024
Convenient location: Situated in the heart of downtown, with close proximity to Chinatown, the Wharf. The hotel was right near the corner of Douglas Street, with easy access to buses to Parliament, UVic or the Swartz Bay Ferry Terminal. Efficient check-in/out: The staff at Carlton Plaza Hotel made the process quick and hassle-free. Room and amenities: The rooms are spacious enough for two people. The beds were very comfortable. The hotel offers all the necessary amenities for a comfortable stay. A small kitchenette with a fridge and coffee machine is available. A decent-sized shower area with soap and shampoo provided.
Additional kits: Only soap and shampoo is provided. Guests need to request extra toiletry kits (toothbrushes) from the front desk or housekeeping. Water bottles: As part of Carlton Plaza Hotel's green efforts, no water bottles are provided in the rooms. Do bring your own bottles or use the refill station in the lobby.
Baril
8.2
July 2024
Nice room, comfortable. Ok Bathroom. It's very well situated. The staff is friendly and helpful if you ask about how to get to touristic areas. They have a very fancy coffee machine and it's free.
It's probably the best hotel in the area, it's just too expensive for a single night in our opinion. We stayed in a nice Hotel in the center of Paris for less. Breakfast not included. It doesn't have Netflix or another streaming service, only live cable.
Tricia
10
June 2024
The reception staff and the housekeeping teams were exceptional. Beyond kind, beyond friendly.
I liked everything about the property. The only thing that was slightly substandard was the toilet in unit 409 did not flush properly. It had very weak drainage. Otherwise, everything was absolutely fantastic. Unfortunately, Victoria is expensive so the room was priced accordingly. However, it was the most affordable of what was available and I did receive a complementary upgrade, which was amazing.
Emily
10
January 2024
Location: so convenient! Walking distance to all the sites/restaurants in downtown Victoria, and public transportation direct to the airport and ferry is basically right outside the front door of the hotel. Value: this is the nicest Best Western I've ever stayed in. The room was so spacious, super clean and the bed was comfortable. Above and beyond exceeded our expectations. I don't think you can beat the value of this hotel in Victoria. Staff: we arrived very late at night and were greeted by the friendliest person (a young man, I didn't write down his name) at the front desk, who made us feel so welcome.
Nothing.
Michaud
10
August 2023
The friendly and helpful staff. The very comfortable beds and cleanliness of the room and the hotel in general.The valet and housekeeping services were great! We also loved the fact that we could do laundry there and get fresh coffee choices every day. Two of the best things we enjoyed were being within walking distance of everything and also the incredible Ruby's restaurant attached to the hotel. We highly recommend Best Western plus Carlton Plaza Hotel to family and friends.
Not having an ice machine on the same floor as our room, not having a microwave in our room, and having to pay extra for parking. We also felt we didn't get enough TV channels choices.
Eric
8.2
October 2024
The staff were wonderful in helping us to figure out an unexpected stay in this hotel. The hotel was comfortable and well-kept- good beds, good showers. The hotel is situated in downtown Victoria within walking distance of shops, restaurants, and many of the city's tourist attractions, so the location was excellent from that point of view. There is also a guest laundry, which came in very handy.
There was very little we didn't like. We did find it quite expensive.
Ma
9.1
July 2023
Staff are friendly. The hotel provides free coffee, including hot chocolate, and a water refilling station at the lobby available at anytime. Rooms were clean and bright, but a little tight. Housekeeping forgot to clean the room, as scheduled, but staff were able to reschedule it for the next day and provide us with towels and other toiletries for the time being. Location is also great - it's near shops/ restaurants downtown.
Air conditioning unit in the room can make your throat feel dry. May need cleaning/ new filters.
Chrystal
10
October 2023
We arrived early and was told that there was a room available but may be a little loud so we checked our bags to wait. While we were out were notified that our room was available and when we arrived our bags had already been delivered to the room. It was a comfortable room with a large bathroom and very quiet. The staff was very attentive and when we requested a razor for my son in the evening - it was promptly delivered to our room. It was also nice receiving the emails from the staff asking how our stay was and if we needed anything. The location was excellent - close to everything. Oh and the fancy coffeemaker right outside the elevator was a pleasant surprise - we both made mochas to enjoy with a dessert we brought back from our evening walk.
can't think of anything.
Attractions
Old Town Victoria
0miVictoria Chinatown
0.1miBritish Columbia Parliament Buildings
0.5miRoyal British Columbia Museum
0.5miFisherman's Wharf
0.8miEmily Carr House
1miFort Street
1miCraigdarroch Castle
1.1miBeacon Hill Park
1.3miAbkhazi Garden
2miMt. Tolmie Park
2.6miChurch & State Wines
9.9miVictoria Butterfly Gardens
10.1miButchart Gardens
10.4miGulf Islands National Park Reserve
16.6miAttractions
Old Town Victoria
0miVictoria Chinatown
0.1miBritish Columbia Parliament Buildings
0.5miRoyal British Columbia Museum
0.5miFisherman's Wharf
0.8miEmily Carr House
1miFort Street
1miCraigdarroch Castle
1.1miBeacon Hill Park
1.3miAbkhazi Garden
2miMt. Tolmie Park
2.6miChurch & State Wines
9.9miVictoria Butterfly Gardens
10.1miButchart Gardens
10.4miGulf Islands National Park Reserve
16.6miAirports
Victoria International Airport
15.5miFriday Harbor Airport
17miNanaimo Airport
49miVancouver International Airport
53.7miAbbotsford International Airport
61.2miThe Ruby on Johnson
Cuisines
Ambiances
Restaurant
Business center
Free wifi
Fitness center
Air conditioning
24-hour front desk
Non-smoking rooms
Kitchenware
Kitchenette
Elevator
Bathtub
Free toiletries
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Bedroom
Alarm clock
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Restaurant
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
General
Air conditioning
Elevator
Family rooms
Hair/Beauty salon
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchenette
Kitchenware
Microwave
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
TV
Parking
Private Parking
Physical distancing
Cashless payment available
Safety & security
24-hour security
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Spa
Fitness center
View
City view
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 19
Come and go whenever you want
Private parking is available at a location nearby (reservation is not needed) and costs CAD 20 per day.
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$21 per child per day
3+ years
Extra bed upon request
$21 per person per day
The price in CAD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
JCB,
Discover,
Mastercard,
Diners Club,
American Express,
Visa,
Carte Blanche
This property does not accept cash.
What are the check-in and check-out times at BEST WESTERN PLUS Carlton Plaza Hotel?
The designated check-in period at BEST WESTERN PLUS Carlton Plaza Hotel begins at 04:00 PM. As for check-out, it's before 12:00 PM.
Does BEST WESTERN PLUS Carlton Plaza Hotel offer complimentary parking?
Yes, the BEST WESTERN PLUS Carlton Plaza Hotel offers parking for guests. The hotel has private parking available at a nearby location. There is a daily fee of C$20 for parking. Advanced reservation is not required.
What are the rates at BEST WESTERN PLUS Carlton Plaza Hotel?
A stay at BEST WESTERN PLUS Carlton Plaza Hotel can begin from a rate of $98. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at BEST WESTERN PLUS Carlton Plaza Hotel?
The BEST WESTERN PLUS Carlton Plaza Hotel offers a variety of room types. These include Deluxe Mini Suites with Two Double Beds and a Sofa Bed, Double Rooms with Two Double Beds, King Rooms with One King Bed, King Suites, and Suites with One King and One Queen Bed. Smoking is not allowed in any of the rooms. The occupancy ranges from 2 adults and 1 child to 6 adults and 4 children. The bed sizes vary depending on the room type.
What activities does BEST WESTERN PLUS Carlton Plaza Hotel offer?
Guests at the BEST WESTERN PLUS Carlton Plaza Hotel can spend their time enjoying the various leisure amenities available. They can start by visiting the fitness center for a workout session to stay active and maintain their fitness routine. For business travelers, there is also a business center where they can catch up on work or attend to any professional needs.
In terms of dining options, guests can choose to dine at the on-site restaurant, The Ruby on Johnson. The restaurant offers a family-friendly ambiance and serves a variety of cuisines including American, TexMex, and local dishes. This provides guests with a range of options to satisfy their taste buds and indulge in delicious meals without having to leave the hotel premises.
Additionally, guests can also visit the hair/beauty salon to pamper themselves and enhance their overall well-being during their stay at the hotel.
Does BEST WESTERN PLUS Carlton Plaza Hotel have on-site restaurants?
Yes, the BEST WESTERN PLUS Carlton Plaza Hotel has a restaurant on site called The Ruby on Johnson. The restaurant offers American, TexMex, and local cuisines. It also has a family-friendly ambiance.
Are both cash and credit cards valid payment options at BEST WESTERN PLUS Carlton Plaza Hotel?
No, cash is not accepted at BEST WESTERN PLUS Carlton Plaza Hotel. However, they accept a wide range of credit cards including JCB, Diners Club, Mastercard, Discover, American Express, Visa, and Carte Blanche.
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