I stayed just one night as this was one of the few places in the Lastarria area that had 24/7 reception to allow for late check-in (my flight arrived at midnight and I didn't get to the hotel until 2:00am). The room was bigger than expected with two twin beds, a bathroom, and a kitchenette area complete with dining table with glassware. It felt almost like an apartment! Breakfast was served on the rooftop terrace and was complete with eggs, cheese, pastries, fruit, juice, and coffee. Very impressive for a free breakfast!

The gentleman at the reception said they preferred that I pay the room fee ($51.50) in U.S. dollar, yet they did not have change. I opted to pay in credit card, but could have paid in cash if they had change. Be careful of using anything in the mini-fridge or even the coffee/tea as they will charge you. I did not use anything, so I was not charged extra, but just be aware.

The exterior may not matter as much as what is inside. Modern updated bathroom with German technology, a wonderfully humane team of staff at the front desk and rooftop bar-restaurant, kudos to the back-of-the house for the food quality and presentation and a gentle soul of the bar men! The location depicts Santiago city with the CBD(central business district), red light area, museums, parks, cathedrals, shopping all within walking distance - exciting! Museo La Merced is a “must” and it was accomplished within a beautiful day. The 2 cathedral we visited did not dissapoint, the parks nearby met my best friend’s/dog’s expectations and the abundance of coffee shops and restaurants with a Sunday feria is only within a 20 minutes stroll away on the other side of the park ~ good location. Thank you for our enjoyable stay.

Although the shower door leaked whenever I took a shower, it was manageable. Only required housekeeping service twice during my 8days stay, be good to minimise “traffic” coming into my room to one service staff instead of 5.

Fantastic hotel in Santiago, great location, very friendly staff, the rooms were spacious and very clean, with a large bed, kitchen utilities and dinner table. Loved that it even had a capsule coffee machine and a water boiling jar for breakfast.

These are minor issues, but I was upset with charging me 2 thousand pesos (2€) per coffee capsule used in the room at check-out, as there was no warning that they were not ammenities offered (the minibar it's usual but coffee capsules!?). There was a water boiler but no tea in the room (but they had tea in the breakfast area !?). Other than that, fantastic!

The location in the city center, and the staff was very kind, especially the guy at the reception, and Alfredo, the guy who works as a porter. He spent some time helping us to set up telephone card. The restaurant on the top is also very good. Since there are no restaurants in that part of town that stay open longer, I recommend the restaurant on the 7th floor. The food is good and not expensive, and the atmosphere and staff are very kind. The beds are good and the rooms are spacious, they are small apartments.

No expresso coffee in the restaurant, even if you ask to pay.

Quiet and exceptionally clean in a central location. Nice roof-top restaurant that attracts a mainly non-resident clientele, which I suppose is a good thing. Close to metro, which is fast, cheap and efficient.

Santiago did not excite me in the least. Area around the hotel seems relatively safe during the day but less so at night. At least 100 eye-testing and glasses-selling outlets in the nearby streets, and not much else. So if you have eyesight problems, this is the place for you. Otherwise I suggest to give the city a miss entirely.

The restaurant location was great for breakfast, with windows all around to look out. Breakfast was pretty standard for ‘breakfast included’ hotels. Room was just fine except the toilet seat was broken. Perfect location for walking about the town - near many important sites.

A bit challenging communicating with the hotel prior to our stay. Possibly it was the language difference, possibly website confusion as to whether I was speaking to booking.com or directly to the hotel. We were kept well informed about our reservation, however.

Very spacious room, with a microwave and air conditioning. Location was super - close to everything and felt safe in the area (albeit we weren't out late at night). Breakfast was tasty and plentiful, nice setting on the roof terrace.

Strip club music from next door could be heard in the room from 4pm to 5am. We had earplugs so didn't effect our sleep, but if you didn't, it would be a nightmare. Generally a noisy hotel, could hear staff walkie talkies and doorbell regularly.

The amenities and breakfast were wonderful. They had things like combs, shaving set available and it was nice and quiet, even on the second floor. Breakfast is on the rooftop where you can’t get a peek at Sta Lucia hill and the fool was good.

It was over a strip club haha. I was afraid it would be loud since I stayed directly over it but you don’t hear it. I also didn’t really see anything so the most uncomfortable thing about it is simply knowing.

The location of the hotel was excellent. Walking distance to major tourist locations. Only needed to Uber once in a complete week. Learned the location quickly.

They included breakfast however, what they indicated was breakfast and the time they indicated breakfast was served should not be considered breakfast. For example it was 9:31am they had no coffee and provided you with coffee packets to take back to your room. Normally, they provided pastries with a meat. On the last day we had eggs no meat... No consistency.

I enjoyed my stay here the room was great and the size was wonderful for a solo traveler. Having a couch is great. The bed size was perfect and the TV had Roku which is great for me as an American traveler because I could watch things on TV that's fantastic. The staff was amazing I had some personal issues while i was there and everyone was incredibly helpful and the rooftop bar was fantastic...though I think they charge a little more than their menu prices show. And their breakfast is good too. The windows were big and wide and mostly easy to open so the breeze was great. The wifi was mostly great I had no problems with it, sometimes it did not work downstairs, but in my room I didn't have too many issues

I had 4 problems with my room and non of then made me hate the room but they caused my eating to go down. First, the shower us small. I'm a big guy but man that shower is tiny and floor for the shower is slippery, be careful. 2nd, my safe did bit work. I reported this but no one ever came back to fix it like they said. 3rd, in my room the closet was right next to the bed and that was inconvenient because it hit the bes to open the closet door 4th, the AC did little to cool the room it was luckily not the hottest of nights when i was there but the AC barely worked and did little to cool down the room Also my room was on the 6th floor right below the rooftop bar I'm good with noise and sound so it did not bother me if you are sensitive to noise I would not want to stay on that floor.