3,566 reviews
From
$61Avda Lib Bernardo O'higgins,632 Santiago Centro, Santiago, 8320000, Chile
3,566 reviews
1/46
Restaurant
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Air conditioning
Bar
Welcome to the Mercure Santiago Centro, a vibrant 4-star hotel located in the heart of Santiago, Chile. Just a short distance from the city center, this hotel offers convenience and comfort for all travelers. Start your day with a delicious breakfast included in the price, setting you up for an exciting day exploring the city.
The Mercure Santiago Centro boasts 3566 reviews, reflecting its popularity among guests. With prices starting from $61, this hotel provides excellent value for money. The hotel offers a range of amenities, including an outdoor swimming pool, free Wi-Fi, a fitness center, and a sun deck with a stunning view. The 24-hour front desk and room service ensure that you receive top-notch service throughout your stay.
Located at Alameda Bernardo O'Higgins 632, the Mercure Santiago Centro is ideally situated for you to discover all that Santiago has to offer. The hotel's elegant rooms feature modern amenities including air conditioning, free toiletries, and a private bathroom. Whether you're traveling for business or pleasure, this hotel offers everything you need for a comfortable and enjoyable stay. Experience the best of Santiago at the Mercure Santiago Centro.
At the Mercure Santiago Centro, we understand that travel is not just for humans - it's for our four-legged friends too! That's why we're pleased to announce that pets are allowed at our hotel, ensuring that your furry companions are also treated to a comfortable stay. Please note that charges may apply, so be sure to inquire at the front desk for more information. We believe that your entire family deserves a relaxing vacation, and that includes your beloved pets.
When it's time to cool off and unwind, our seasonal outdoor swimming pool is the perfect place to take a dip. With its stunning view, you'll feel like you're swimming in paradise. Soak up the sun on our spacious sun deck, surrounded by the beauty of Santiago. Whether you're starting your day with a refreshing morning swim or ending it with a relaxing evening dip, our pool is the ultimate oasis for relaxation.
Indulge your taste buds at our on-site restaurant, Amaranto. With its modern ambiance and international cuisine, you'll embark on a culinary journey filled with flavors from around the world. From delectable appetizers to mouth-watering main courses, our talented chefs are dedicated to providing a memorable dining experience. Whether you're a foodie or just looking for a convenient dining option, Amaranto is the place to satisfy your cravings.
When it comes to payment options, we want to make your stay as convenient as possible. Cash is accepted, and we also accept major credit cards, including Mastercard, American Express, Diners Club, and Visa. So whether you prefer to pay in cash or use your preferred credit card, we've got you covered. Your payment experience will be seamless, leaving you with more time to enjoy your stay at the Mercure Santiago Centro.
Closest airports
Comodoro Arturo Merino Benítez International Airport
8.8miRestaurant
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
View
Upper floors accessible by elevator
Free toiletries
Soundproof
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Junior Suite, Sofa
1 Queen Size Bed
1 Sofa Bed
580 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
+
More details
Guests will have a special experience as this suite features a pool with a view. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views.
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Superior, King Size
1 Queen Size Bed
290 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
This room features a kettle, coffee maker, air conditioning, controlled heating, a safe for laptop, and free Wi-Fi.
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Classic, Double
1 Queen Size Bed
290 sqft
Private Bathroom
View
Flat-screen TV
Dryer
x4
+
x3
More details
Experience the elegance of our Classic Double Room, a spacious 291 sqft haven for 2 adults and 1 child, featuring a comfortable Queen size bed, a private bathroom, and a flat-screen TV. Enjoy the stunning landmark views and modern amenities such as air conditioning and a dryer, making your stay truly unforgettable.
Classic, 2 Double Beds
2 Double Beds
290 sqft
Private Bathroom
View
Flat-screen TV
Dryer
+
More details
Enjoy a comfortable stay in our Classic Twin Room with 2 double beds and accommodations for 2 adults and 2 children. Take in stunning landmark views while enjoying amenities such as a private bathroom, flat-screen TV, air conditioning, and free toiletries.
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Superior, 2 Double Beds, Panoramic View
2 Double Beds
x4
+
x3
More details
Superior Room - 2 double beds - Panoramic view includes 2 double beds 131-150 width.
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Superior, Queen Size
1 Queen Size Bed
290 sqft
Wifi
Minibar
Air conditioning
Refrigerator
+
More details
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Classic
1 Double Bed
1 Twin Bed
Wifi
x4
+
x3
More details
Standard, Queen/2 Double
1 Queen Size Bed
2 Double Beds
More details
Standard includes either a queen-size bed 150-154 width or 2 double beds 131-150 width.
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Superior, 2 Double Beds
2 Double Beds
290 sqft
City view
Private Bathroom
Coffee machine
Flat-screen TV
x4
+
x3
More details
Show 6 photos
Executive, 2 Double Beds
2 Double Beds
+
More details
Executive room - 2 double beds includes 2 double beds 131-150 width.
Show 5 photos
Executive, Queen Size
1 Queen Size Bed
+
More details
Executive Room - Queen size bed includes a queen-size bed 150-154 width.
Show 5 photos
Standard Room
1 Twin Bed
1 Double Bed
+
More details
8.1
3,566 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
David
8.2
January 2025
The staff. They were very helpful during my stay. They gave me a lot of helpful advice to walk around downtown Santiago. Furthermore, they worked really hard during the holidays and the restaurant staff were very kind. Location. It is very close to Santa Lucia metro station and I had a wonderful view of the city. Breakfast and food in general was great.
Guests from South America, beware: no bidet! I don’t think it was very clean, especially the furniture in the room and the bathroom. For being a hotel chain, their reputation and the cost, I do demand “spotless” when it comes to cleanliness. The following point was very specific. I am sure that I was the only guest on the 16th floor. The hotel placed a very loud couple right next to my room on my last night. It was so uncomfortable. You could hear everything, every single step, every single voice. Everything. so yes, this hotel has no sound isolation. It would have been nicer to place guests a bit more spaced out, so that there is no disturbance.
Melanie
8.2
January 2024
Good location, safe, clean and comfortable
If you don’t pay via credit card they try to charge you a 20% ‘tourist tax’ which was never mentioned anywhere
Graham
8.2
March 2024
Location is very good and the small outdoor pool is excellent after a day’s sightseeing. Comfortable, very clean room with a spectacular view. Would definitely stay here again.
Room description said dressing gowns and slippers, kettle and coffee maker. No dressing gowns, no slippers and no kettle. Coffee maker was provided but only two coffee pods and two small bottles of water. These were were not replaced by housekeeping. I rang reception after a couple of days and was told that the coffee pods and water were only supplied on the first day of stay at the hotel. What is the point of putting a coffee maker in a room and not supplying the coffee pods? What’s next, bed side lights but no bulbs? Mercure is part of a large well established chain and I would have expected better from what’s purported to be a four star hotel. A petty complaint really but then again, so is the hotel’s policy. I’ve never come across this before in any other hotel.
Łukasz
8.2
January 2024
Hotel located in central Santiago, within 15 minutes from Plaza de Armas and less than that from Santa Lucia hill, with a metro station just in front of the hotel. Excellent and very tasty breakfasts. Very comfortable and decently large rooms. The hotel has a bar (which serves excellent Pisco Sour), an open - air swimming pool and a small gym.
The hotel (and the booking.com) did not provide us with sufficient information about the principles of exemption applicable to foreigners from being charged with 19% Chilean VAT added to the room price. We wanted to pay with our debit cards issued to our USD bank accounts, but we were informed that it is only accepted to pay USD in cash or by credit card (we could not pay in USD with debit cards). The water in the swimming pool was quite cold, despite the high temperature outside.
Lee
8.2
March 2024
The suite and hotel room itself was amazing and such incredible value for money. Hotel was very clean and modern and had a fairly decent breakfast. Staff were mostly welcoming, particularly around the pool and bar area which was also a great feature of the hotel.
The area is very very sketchy. On the first night we were there when returning from a restaurant just around the corner we were greeted with police riot vans using water cannon and tear gas to disperse the crowd. There were no warnings or mentions at the hotel of the potential for this by the hotel but having read some news reports and spoken to locals this is a common occurance, further evidenced by the main entrance to the hotel and all the other businesses in the street shuttering up to prevent any access/damage. This meant we had to enter the hotel via a car park to gain access. This may explain why the hotel was such good value for money. Some general tips on safe areas to go and advice on the area would have been appreciated by staff.
Brittany
9.1
September 2024
Great location, the staff were very accommodating and helpful, clean, breakfast was buffet style but average in what was available, the bed was absolutely fantastic!
The key card was consistently an issue despite not being put near other items or cards, I paid for an early check in but it really was quite expensive for what it was - I wanted to pay for a late check out too but it just wasn’t worth it - half a day rate for 6 hours… seems like a waste of money to be honest, also the lack of amenities in the room for a Mercure hotel was strange - such as no pen, no shower cap etc. I wasn’t bothered by it, just weird for such a big branded hotel
Ann
8.2
February 2024
We liked the location and the staff were excellent. Thanks to German and Daniel in the restaurant. Especial thanks to Ray, Felix, Maggie and Catalina. They helped us deal with the problems that came from the horrible taxi driver who brought us from the airport. He claimed 2 of our credit cards were rejected but he took money from all 3! The cost was 25,000 Pesos and he took 995,000pesos from each card. Felix helped me with reporting it to the police. Thanks to the team for booking excursions and onward transport for us.
We had asked for the hotel to arrange a taxi from the airport but it wasn’t ordered.
Marilyn
10
January 2025
Across the street from Cerro Santa Lucia and two blocks walk from a trendy and lovely urban cafe area. Short walk to parks, museum and the river area. Metro and buses at the front door. Lovely staff and a very pleasant pool terrace area with bar and great city views.
Not the hotel’s issue, but the city area is a little sketchy at night. The hotel does a great job with round the clock security presence. With a good restaurant and lovely terrace area, there’s no need to venture out at night on foot.
Ayana
9.1
January 2024
Firstly I am very grateful to the staff working at the hotel - in particular Felix and Luiz. If there is any way of giving them any special recognition then please let me know! I was there for 6 nights and Felix was there nearly every day (depending on his shift), always greeting me with a wave, and him and Luiz gave me some useful information on where to eat, how to keep myself safe etc. There was Daniel working the bar and restaurant as well who was very friendly. In terms of the hotel and its facilities - I had a room above the pool overlooking the city, so it meant that I could hear the bar music by the pool, and bless, Daniel offered to turn down the music! The volume of the music really wasn't a problem! My room was clean, it had a functioning fridge and safe, air-conditioning worked fine. The location was excellent - literally 30 seconds from Santa Lucia Metro station, short walk from most places like the main square, markets etc. There was constant security at the door. I was really happy with my stay.
I'm not sure there's anything negative to say... If anything, I did think that the breakfast bar could have been more varied, but to be fair there was a lot of fresh fruit available.
Clay
10
December 2024
Everything was great. The people at the desk were very nice. The value for the money something I have rarely seen, even as much as I travel. Located right on Bernardo O'Higgins Avenue, center of the city. Room was great, good size. Shower was the best I have ever seen. Huge shower head that is like a big warm rain coming down on you. Can't say enough good about this hotel.
Can't think of anything. Everything was better than I was expecting.
Attractions
Red House (Casa Colorada)
0.4miChilean Museum of Pre-Colombian Art (Museo Chileno de Arte Precolombino)
0.5miNational Museum of Natural History (Museo Nacional de Historia Natural)
0.5miLa Vega Central Market
1miBarrio Italia
1.3miMapocho Station
2.6miValle Nevado Ski Resort
4.8miCousino Macul
6.2miLa Parva Ski Resort
7.3miSantiago General Cemetery (Cementerio General)
7.4miCousiño Palace (Palacio Cousiño)
8miVitacura
11.3miFarellones and El Colorado
20.3miBaños Colinas
21.2miMaipo Valley
22miAttractions
Red House (Casa Colorada)
0.4miChilean Museum of Pre-Colombian Art (Museo Chileno de Arte Precolombino)
0.5miNational Museum of Natural History (Museo Nacional de Historia Natural)
0.5miLa Vega Central Market
1miBarrio Italia
1.3miMapocho Station
2.6miValle Nevado Ski Resort
4.8miCousino Macul
6.2miLa Parva Ski Resort
7.3miSantiago General Cemetery (Cementerio General)
7.4miCousiño Palace (Palacio Cousiño)
8miVitacura
11.3miFarellones and El Colorado
20.3miBaños Colinas
21.2miMaipo Valley
22miAirports
Comodoro Arturo Merino Benítez International Airport
8.8miAmaranto
Cuisines
Ambiances
Location
Features
Availability
Restaurant
Outdoor swimming pool
Business center
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Accessibility
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Additional bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Packed lunches
Restaurant
Snack bar
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Hardwood or parquet floors
Heating
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Dryer
Electric kettle
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available on site (reservation is not needed) and costs CLP 9200 per day.
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
13+ years
Extra bed upon request
$40 per person per day
The price in CLP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
American Express,
Visa,
Diners Club,
Cash only
This property accepts cash.
Can pets stay with guests at Mercure Santiago Centro?
Yes, you can stay with your pet at Mercure Santiago Centro. They allow pets, although charges may apply.
What's the check-in and check-out schedule at Mercure Santiago Centro?
Planning to stay at Mercure Santiago Centro? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Is vehicle parking offered by Mercure Santiago Centro?
Yes, there is parking available at the Mercure Santiago Centro hotel. The parking is located on site and it is a public parking facility. It costs CLP$9,200 per day to park at the hotel and reservations are not required.
How much does a stay at Mercure Santiago Centro cost?
At Mercure Santiago Centro, prices have a starting point of $61. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What are the room types available at Mercure Santiago Centro?
At the Mercure Santiago Centro hotel, guests can choose from a variety of room options. The available rooms include Classic Double Rooms, Superior Rooms with 2 Double Beds, Superior King Rooms, and Classic Twin Rooms. These rooms range in occupancy from 2 adults and 1 child to 2 adults and 2 children. Smoking is not allowed in any of the rooms. The bed sizes vary between Queen size and Double beds, and all rooms have a size of 291 sqft.
What activities does Mercure Santiago Centro offer?
Guests staying at Mercure Santiago Centro can enjoy a variety of leisure amenities during their stay. They can take a dip in the outdoor swimming pool, which offers a stunning view. The pool is seasonal, so it is available during specific times of the year. For those looking to relax, there are beach chairs and loungers available by the pool.
The hotel also features a bar where guests can unwind and enjoy their favorite drinks. Additionally, there is a fitness center with state-of-the-art equipment for those who want to stay active during their stay.
Amaranto, the on-site restaurant, offers a modern ambiance and serves international cuisine. Guests can enjoy delicious meals without leaving the comfort of the hotel.
With these leisure amenities, guests can make the most of their time at Mercure Santiago Centro.
Does Mercure Santiago Centro have a pool for guests?
The Mercure Santiago Centro hotel has one pool available. This pool is only open during certain seasons and is located outdoors. It also offers a view.
Are there restaurants located within Mercure Santiago Centro?
Yes, the Mercure Santiago Centro hotel has a restaurant on site called Amaranto. The restaurant offers a modern ambiance and serves international cuisine.
Does Mercure Santiago Centro accept credit cards and cash payments?
Yes, Mercure Santiago Centro accepts both credit cards (Mastercard, American Express, Diners Club, Visa) and cash payments.
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